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The hotel itself was nice and clean. My only complaints are the sun deck and the bathroom. We went up to use the bathtubs, but only one had a drain in it. And there was some junk stacked up near the door making it not...More
I stayed at the Casablanca during a recent work trip. My colleagues opted for the cookie cutter Sheraton where the service was poor, and the wi-fi spotty at best. I would strongly recommend the Casablanca for both work and vacation trips. The service by the...More
We stayed here as hurricane Irma approached. The staff couldn't have been more helpful and courteous. We got a flight out but they offered to shelter us during the storm. I am amazed by the kindness everyone on staff showed even though I am sure...More
We had a wonderful experience while staying at this hotel. This place is situated right in downtown Old San Juan. We were able to easily get to the free trolley, walk to local restaurants and walk to our cruise ship (Carnival). We were traveling with...More
this week me and my wife celebrated Her 31st birthday/late Annivesary. we got there a little to early for check in and they took our bags behind the deck and held them for us until our room was ready.In the meantime the young lady at...More
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Free High Speed Internet ( WiFi )
Things to do
US$132 - US$226 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#3 Best Value Hotel in San Juan
#4 Romantic Hotel in San Juan
#5 Family Hotel in San Juan
#14 Business Hotel in San Juan
Non-Smoking Rooms ,
Number of rooms
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Response from masssagetouch | Reviewed this property |
Hi, I believe if you ask or inform them, they will be more than willing to accommodate you. I stayed there in April and no issue reaching out to them at 12 midnight. They were also very responsive when I emailed them prior... More
Hi, I believe if you ask or inform them, they will be more than willing to accommodate you. I stayed there in April and no issue reaching out to them at 12 midnight. They were also very responsive when I emailed them prior to question them with a concern. Everything was taken care of with no issue at all.
It depends from which pier. It is just a few blocks and a nice short walk from Pier (Muelle) 3 and 4. You will need transportation if your cruise ship will be at Pier Panamericano, which is at the other side of the San... More
It depends from which pier. It is just a few blocks and a nice short walk from Pier (Muelle) 3 and 4. You will need transportation if your cruise ship will be at Pier Panamericano, which is at the other side of the San Juan Bay. Closest to the Pier Panamericano are the Sheraton (Convention District) and a couple of Hyatts, but I would rather stay on the Old San Juan side of the bay where the Casablanca is located. Hope this helps!! Enjoy your visit!!
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"request a higher floor with a view of the street."