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CasaBlanca Hotel

991 reviews
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Traveller (665)
Room & Suite (287)
Dining (38)
Overview
  • Excellent58%
  • Very good31%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“old san juan”(490 reviews)
“casa blanca”(26 reviews)
“calle fortaleza”(11 reviews)
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
Concierge
3.5 Star Hotel
All hotel details
Rooms
6 Mar7 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (991)Write a Review
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527
293
71
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12
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All reviewsold san juancasa blancacalle fortalezafifth floorrooms are smallbalcony roomyour luggagewithin walking distancemarmaladecharming hotelrooftop deckwould definitely stay here againno windowstayed here for two nightsfree trolleybed was very comfortablethe location is perfect
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211 - 215 of 922 reviews
Reviewed 30 September 2016 via mobile

The hotel is beautiful and funky. Our room was very clean upon arrival. The bed was comfortable and the room was cozy. The staff are very friendly and helpful. We wished we were staying more than one night. The bartender was cheerful and fun. We...More

1  Thank blueberryskye
Reviewed 29 September 2016

Power outage and no apologies or refund offered by the hotel! Totally disappointed. I was told that this is a usual thing in San Juan and I ask myself how on earth they have no plan for such disaster. Room ok from what I could...More

2  Thank Tam92015
Response from Cynthia N, Guest Relations Manager at CasaBlanca HotelResponded 8 October 2016

Dear Tam92015, We apologize tremendously and we are very sad we could not assist you with these issues while you were at the Hotel. It was a difficult moment for all Puerto Rico those 2 days during the power outage where 3.2 households where left...More

Reviewed 28 September 2016

We have been to this hotel several times in the past, and will certainly return in the future. We arrived just in time for the power outage that effected the entire 3.6 million people on the island of Puerto Rico. While it's true that CasaBlanca...More

Thank O K
Response from Joyce O, Director of Sales at CasaBlanca HotelResponded 30 September 2016

Dear O K - Thank you, Thank you, Thank you! We have no words to the appreciation we feel for your lovely comments. We wish to see you back soon. With Love, CasaBlanca Team

Reviewed 28 September 2016

I had an amazing time visiting Puerto Rico with my fiance, we initially had to book the trip because a friend was getting married in Rincon, and decided we could miss old san juan so we extended the vacation by two additional nights and stayed...More

1  Thank Cdunne11
Reviewed 26 September 2016

First, let me state that this is a wonderful hotel in Old San Juan. If I could give it 4.5 stars I would. I don't want to steer business away from the establishment because it truly is a great property, in a great location. The...More

Thank Eric B
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Bar/Lounge
Restaurant
Hotel Amenities
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Restaurant
Details
Price range
US$127 - US$298 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in San Juan
#4 Romantic Hotel in San Juan
#14 Business Hotel in San Juan
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$127 - US$298 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in San Juan
#4 Romantic Hotel in San Juan
#14 Business Hotel in San Juan
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (665)
Room & Suite (287)
Dining (38)
Pool & Beach (6)
Amenities (19)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Krystal L
24 December 2017|
AnswerShow all 6 answers
Response from hitravelor | Reviewed this property |
Sorry for the late reply just saw your question. Yes, but no elevator, but one of the staff will bring the suitcases up to the room. We had air, and the bed was super comfortable. We only visited the old city.
0
Votes
cubski
11 August 2017|
AnswerShow all 5 answers
Response from masssagetouch | Reviewed this property |
Hi, I believe if you ask or inform them, they will be more than willing to accommodate you. I stayed there in April and no issue reaching out to them at 12 midnight. They were also very responsive when I emailed them prior... More
0
Votes
jeffsmead
5 June 2017|
AnswerShow all 8 answers
Response from Markus F | Reviewed this property |
No. Besides taxis, Uber is another option.
2
Votes
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12345618
Room Tips
"When completely the review the hotel rating buttons were not working...Service, Rooms and Location rated..."
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"Get a room with a balcony or lots of windows."
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"Rooms with the street views and balcony are the best!"
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"A king size suite was good"
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