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Hotel El Convento

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Hotel El Convento
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2,496 Reviews from our TripAdvisor Community

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Showing 2,350: English reviews
Athens, Georgia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed yesterday NEW

The location of El Convento is perfect and the service to me was the best in the whole island. The hotel pool is really small but with many places to visit near El Convento you will have no time to stay in the pool. The service in the restaurant of El Convento over passed my expectation. Highly recommended!

Helpful?
Thank Ederbike
Davidson, North Carolina
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 days ago NEW

Have gone to San Juan a number of times for cruises. Have wanted to stay here but couldn't because of the two night minimum. This November was going to be in San Juan for two nights before cruise so immediately made a reservation. It is a small hotel but they provide service in a large way. The breakfasts were superb... More 

Helpful?
Thank Thomas S
Chicago, Illinois
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW

Absolutely loved staying at this hotel. Had the opportunity to stay here back in the 1980's so I wanted to go back and see what it was like 30+ years later. Glad I was able to revisit the hotel and all the upgrades that were made since then. It was charming, clean & the staff was extremely friendly. Loved the... More 

Helpful?
Thank SwimGirl2014
1 review
Reviewed 5 days ago NEW

I stayed here with a friend for one night. We had spent most of our time in Vieques and had one day to enjoy the many wonderful things in San Juan. I enjoy history, so it was a perfect place to explore from. The hotel itself was great. A beautiful sanctuary with its past fully available for appreciation, nice room... More 

Helpful?
Thank Eileen C 414 P
Calgary, Alberta, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 days ago NEW

Boutique hotel with modernized rooms. Would stay again. Only negatives are the bed is quite small and our courtyard room was extremely dark (even during the day) Limited natural light. We really enjoyed the staff, especially Angela at the bar and Tony at breakfast. Very central to sights. Great restaurants within easy walking distances.

Helpful?
1 Thank Al_MQ
Level Contributor
194 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 6 days ago NEW via mobile

We booked this hotel following reviews and a recommendation and were not disappointed. The hotel has maintained its historic features and while the rooms are quite rustic and old fashioned in a way - that is part of the "old world" charm and rooms have all the mod-cons - nice,hot powerful showers, cotton bathrobes,flatscreen TVs, a safe and fridge. Our... More 

Helpful?
Thank Siempredviaje
Pittsburgh, Pennsylvania
Level Contributor
5 reviews
Reviewed 1 week ago

My room wasn't ready upon arrival, which didn't surprise me because i was there so early, but i dropped off my bags and explored Old San Juan a bit. The people at the front desk were very welcoming and friendly. They gave me a call once the room was ready. I went up and a few minutes later someone brought... More 

Helpful?
Thank jazzyjazz412
Mexico City, Mexico
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 week ago via mobile

A very charming and enchanting hotel. The building itself is a work of art. Beautifully decorated. You can also appreciate Old San Juan from its rooftop lounge area with swimming pool. The staff is extremely kind, friendly and accomodating. It is located in the heart of old San Juan. Very convenient for walking around. However, it also has inconveniences due... More 

Helpful?
Thank humble_drinker
1 review
Reviewed 1 week ago via mobile

I find myself looking for a vacation place for 2017 and keep gravitating to Old San Juan. I look at other hotels that may be cheaper but again I go back to El Convento. I always look at poor reviews to get an idea of how a hotel really is and I see what people say about El Convento. I... More 

Helpful?
Thank Michael R
Portland, Maine
Level Contributor
61 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 week ago

When traveling we often like to split the stay over a couple of properties to get a feel for two different locations and see what both have to offer, and in this case El Convento was the lesser of the two, in our opinions. El Convento does have one thing going for it, and that is location. If you want... More 

Helpful?
Thank DankDrank
Alfredo A, General Manager at Hotel El Convento, responded to this review

Dear DankDrank - Thank you so much for the feedback. Certainly our goal is never to provide just an OK experience for our guests. Please accept my sincere apologies for not meeting your expectations this time. I will surely discuss your observations with our staff and work on the details in order to continue to improve our services. I will... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Food & drink at the hotel
El Picoteo de Tapas y Paellas
El Picoteo de Tapas y Paellas
Cuisines: Latin, Spanish, Caribbean, Mediterranean
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Located in the heart of historic Old San Juan, Hotel El Convento has set new standards of luxury, comfort and service while preserving the rich character of this former 16th century convent. This landmark treasure, a member of Historic Hotels of America and Small Luxury Hotels of the World, has earned four diamonds from AAA each year since its opening. This is the exclusive hotel experience to indulge the most discriminating of travelers, and is a hotel like no other. ... more   less 

Additional Information about Hotel El Convento

Address: 100 Cristo St | Old San Juan, San Juan 00901, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: $318 - $864 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel El Convento 4.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
El Convento San Juan
Hotel Style:
#1 Romantic Hotel in San Juan
#1 Business Hotel in San Juan
#1 Family Hotel in San Juan
#2 Luxury Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Hotel El Convento staff and other travellers.
43 questions
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Questions? Get answers from Hotel El Convento staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“great location”
 of 5 bubbles Ederbike, 1 Dec 2016 | Read review
“The twin beds are larger than a standard twin”
 of 5 bubbles , 27 Nov 2016 | Read review
“I think all the rooms are just as beautiful.”
 of 5 bubbles PRcandy, 22 Nov 2016 | Read review
“higher floors have better views but not all of them”
 of 5 bubbles Escapists2, 18 Nov 2016 | Read review
“We loved our 5th floor view in room 510.”
 of 5 bubbles thoml868, 9 Nov 2016 | Read review
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