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    Hotel El Convento

    2,984 reviews
    #3 of 50 Hotels in San Juan
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    100 Cristo St | Old San Juan, San Juan 00901, Puerto Rico
    1 (787) 723-9020
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    Lowest prices for your stay
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    Guests 1 room, 2 adults, 0 childrenGuests 12
    Booking.com
    US$310
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    Free cancellation until 27/03
    Expedia.com
    US$310
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    Official Hotel
    US$310
    US$224
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    SAVE US$86
    TravelocityUS$310
    PricelineUS$310
    Hotwire.comUS$310
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    Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
    Booking.com
    US$310
    Expedia.com
    US$310
    Official Hotel
    US$224
    Travelocity
    US$310
    Priceline
    US$310
    Hotwire.com
    US$310
    TripAdvisor
    US$310
    Orbitz.com
    Hotels.com
    ZenHotels.com
    Lol.travel
    Cancelon
    getaroom.com
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    Full view
    View all photos (2,527)2,527
    Traveller (2101)
    360
    Panoramas (11)
    Dining (167)
    Certificate of Excellence

    About

    4.5
    Excellent
    2,982 reviews
    Location
    Cleanliness
    Service
    Value
    Certificate of Excellence
    Located in the heart of historic Old San Juan, Hotel El Convento has set new standards of luxury, comfort and service while preserving the rich character of this former 16th century convent. This landmark treasure, a member of Historic Hotels of America and Small Luxury Hotels of the World, has earned four diamonds from AAA each year since its opening. This is the exclusive hotel experience to indulge the most discriminating of travelers, and is a hotel like no other.
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    Property amenities
    Fitness Centre with Gym / Workout Room
    Pool
    Restaurant
    Room service
    Free High Speed Internet (WiFi)
    Bar/Lounge
    Banquet Room
    Business Centre with Internet Access
    Concierge
    Conference Facilities
    Dry Cleaning
    Hot Tub
    Laundry Service
    Meeting rooms
    Multilingual Staff
    Non-smoking hotel
    Outdoor pool
    Public Wifi
    Wheelchair Access
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    Room features
    Air conditioning
    Refrigerator in room
    Accessible rooms
    Family Rooms
    Non-smoking rooms
    Suites
    Good to know
    HOTEL STYLE
    Historic Hotel
    Safe
    HOTEL CLASS
    Hotel links
    Visit hotel website
    2,982Reviews
    2,527Photos
    67Q+A
    100Room tips

    ReviewsSee all 67 questions

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    Traveller rating
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    Popular mentions
    41 years wonderful
    The hotel and staff are the best from my services twice daily in room, to the great drinks made in the bar, the evening wine and cheese party the kindness each early morning on the the roof top patio.
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    Review collected in partnership with Cancelon.com
    Date of stay: March 2019
    We will stay elsewhere next time
    I was really looking forward to our stay at the El Convento for my birthday celebration but don’t think we will stay here on our next trip to San Juan. My main issue with this hotel was the front desk staff and the slowness of our check in process which they blamed on…
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    Date of stay: February 2019
    Response from alfredoa432, General Manager at Hotel El Convento
    Responded 5 days ago
    Dear divindaze - Thank you for sharing your concerns with us. Please accept my apologies for the late check-in. I understand your frustration. We always do our best to accommodate every guest need and regret that we could not accommodate yours. Sincerely, Alfredo Arroyo aarroyo@elconvento.com Lowest rates guaranteed at elconvento.com or call us at 787-723-9020
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    Great place for lunch while exploring Old San Juan
    The restaurant, which is located in the inner "plaza"of the hotel, is a reasonably priced place to eat while exploring Old San Juan. The hotel used to be a Comvent, warehouse, car sales office, and used for many other ventures but has been totally restored and serves as a very…
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    Date of stay: February 2019
    Response from alfredoa432, General Manager at Hotel El Convento
    Responded 5 days ago
    Hola Orchid Z - Thanks for the visit. I am glad that it was enjoyable and that you got to discover some of the details of the property history. Regards, Alfredo Arroyo aarroyo@elconvento.com
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    Perfect location and beautiful setting
    This beautifully restored hotel is the perfect location in San Juan. Our room was very large with access to open spaces with a beautiful view of the city just outside our door. The bed was comfortable and the staff was friendly and accomodating. It's a little pricey, but most…
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    Review collected in partnership with Cancelon.com
    Date of stay: March 2019
    Hospitality at Restaurant was outstanding!
    Our server Associate Fernando was amazing. He was very well versed about the menu, answered all of our questions and was very attentive. The food was just like Fernando described and thankfully he warned if something was spicy beforehand which was really nice of him to do. We…
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    Date of stay: February 2019
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    Album Categories
    All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
    Professional photo exclusively commissioned by TripAdvisorHotel El Convento
    The Queen Vista Room at the Hotel El Convento
    Professional photo exclusively commissioned by TripAdvisorHotel El Convento
    The Junior Suite at the Hotel El Convento
    Professional photo exclusively commissioned by TripAdvisorHotel El Convento
    The Junior Suite at the Hotel El Convento
    Professional photo exclusively commissioned by TripAdvisorHotel El Convento
    The Double Vista Room at the Hotel El Convento
    room 512
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    123456…123
    Is there room service at the hotel? We're arriving very late and will probably be hungry!
    We also arrived at 12:30AM. We were tired and did not order at that time . During our stay we did have both room service at pool and room.
    1 vote
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    Hola! Can you tell me if the Tapas restaurant is now open or is it permanently closed? If so, is there only the "courtyard" restaurant? .. Gracias!
    Unfortunately, the El Picoteo is still closed. The entrances are gated and locked. Not sure what the plan is for the future, but the kitchen is still together.
    0 votes
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    Which room did Paul F stay in? It has two Juliette balconies and is a corner room. Thanks!
    Call hotel as I have no idea which room.
    0 votes
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    Can anyone tell me is the hotel is air conditioned. Parts of it? All of it? Does the a/c work well?
    The rooms are all air conditioned. The outdoor open terraced areas and some of the main lobby is not. But you must remember this is Puerto Rico and outdoor living. This hotel is so fabulous you’ll love it.
    3 votes
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    I am curious as to the issue of safety in San Juan. We just booked our trip per all of these helpful reviews, but a colleague just came back from SJ, PR and told us we were crazy to go...that it is unsafe in the city and water quality is sketchy. Any recent travelers' opinions would be HUGELY valuable before I have to cancel and incur fees (and great sadness!!!!!!). Thank you!
    we were just there a few weeks ago. felt completely safe! water was fine. we had a blast! it was charming and busy. the shop owners and locals were wonderful! not sure where your friend actually went but too bad for them. we had the same wonderful experience we have every time we go there.
    2 votes
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    123456…14
    "Rooms are small and expensive. They have "garden" rooms with no windows that felt like dungeons."
    "4th and 5th floors have water views."
    "Any room with a view"
    "Check out the "Queen Vista" rooms, prefer 4th & 5th floors."
    "Wine and cheese reception daily, a great meet and greet for guest community"
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    123456…20
    PRICE RANGE
    US$237 - US$444 (Based on Average Rates for a Standard Room)
    ALSO KNOWN AS
    hotel el conventoel convento san juan
    LOCATION
    CaribbeanPuerto RicoSan Juan
    NUMBER OF ROOMS
    58
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