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25/12/2017 26/12/2017
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    Hotel El Convento

    100 Cristo St | Old San Juan, San Juan 00901, Puerto Rico
    1 (787) 416-0785
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    25/12/2017 26/12/2017
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    US$413
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    Traveller (1877)
    Room & Suite (555)
    Dining (157)
    Overview
    • Excellent75%
    • Very good18%
    • Average4%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “wine and cheese” (198 reviews)
    “tapas restaurant” (111 reviews)
    “old san juan” (1,456 reviews)
    Free Wifi
    Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Housekeeping
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Rooms
    25 Dec26 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (2,775)
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    1 - 5 of 2,603 reviews

    Reviewed 1 week ago

    We stayed here in late June- early July 2017 with friends celebrating a birthday. It was our friend's desire, after visiting here several years ago, to come for her 40th, so we stayed, sight unseen. What a great place! Its an old convent and very...More

    Thank Griffinators
    Reviewed 2 weeks ago

    The staff is just awesome! Everyone was friendly and went out of their way to ensure everything was to my satisfaction. Grounds and the hotel were kept well; rooms ranged from functional (smaller) to outstanding (very spacious). On-site restaurants ranged from a decent bar with...More

    1  Thank coastiehutton
    Reviewed 2 weeks ago

    This is a picturesque hotel in Old San Juan with a rich history. It is on a cobblestone street directly opposite the cathedral. It suffered some damage during hurricane Maria and they still have occasional power outages, but the service was friendly and welcoming. The...More

    1  Thank motile
    Reviewed 2 weeks ago via mobile

    We recently got married in Hotel El Convento. We relocated due to Hurricane Maria, but it was the best thing that happened (It has a back-up generator). The hotel is magical from the get go. The pictures you see online do not do it justice....More

    1  Thank Ricardo B
    Reviewed 3 weeks ago

    A wonderful, charming little jewel of a hotel located in Old San Juan. Our visit, following the hurricane we found most of OLJ still in darkness while El Convento was fully powered. While the beauty of the hotel was prominent, it was the people who...More

    2  Thank cal2va2pa
    Response from Alfredo A, General Manager at Hotel El ConventoResponded 3 weeks ago

    Dear cal2va2pa - It was a pleasure to have you with us. Both Talana & Mark are extremely grateful for your comments. We are happy to say that most of Old San Juan is back on track and the hotel el Convento continues to offer...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$256 - US$700 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in San Juan
    • #1 Romantic Hotel in San Juan
    • #1 Family Hotel in San Juan
    • #2 Luxury Hotel in San Juan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 58
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Booking.com, Hotwire, TravelClick, Orbitz and HotelQuickly so you can book your Hotel El Convento reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • El Convento San Juan
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    Traveller (1877)
    Room & Suite (555)
    Dining (157)
    Pool & Beach (102)
    Hotel & Grounds (1354)
    Bathroom (42)
    Business Centre & Event Rooms (9)
    Family and Play Areas (2)
    Nearby
    Nearby HotelsSee all 161 hotels in Puerto Rico
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    Ask a question
    Questions & Answers
    tennisfan1357
    27 November 2017|
    AnswerShow all 5 answers
    Response from Bahama-Mama40 | Reviewed this property |
    We were there November 1-3. They were on generator then but still honored our reservation. They do have power now
    0
    Votes
    Doug M
    7 November 2017|
    Answer
    Response from Ruth O | Reviewed this property |
    I was not staying there but I am from Old San Juan . So I know the hotel and its people very well . After Maria the hotel had an excellent attitude towards their guests and residents of Old San Juan .
    1
    Vote
    Doug M
    23 October 2017|
    AnswerShow all 3 answers
    Response from Ruth O | Reviewed this property |
    Hotel is in perfect conditions. The damage that Hurricane Maria caused is already been fixed. It is as beautiful as always with the first class staff and first class service .... I wish you a really nice vacation in one... More
    1
    Vote
    Room Tips
    "Visit the old forts, and go to the markets on weekend nights."
    Read review
    "We love rooms on the second floor have lovely high ceilings"
    Read review
    "rooms #17_#19 do not have the best views on any of the floors. I like the fifth floor the best."
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    "Bottom floors are best during a storm, enclosed atrium instead of balcony."
    Read review
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