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Hotel El Convento

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Hotel El Convento
Hotel El Convento
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2,582 Reviews from our TripAdvisor Community

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Showing 2,428: English reviews
Cincinnati, Ohio
Reviewed 1 week ago

Wonderful stay here - such history, and so well kept for 400 years!! Staff was incredible and so happy all of the time. This is a five star property to me - and one of my "parameters" is how relaxed and happy the staff appears to be. It makes me relaxed and happy. SOOooooo helpful all of the time. Small...

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1Thank lulasforlunch
Dubai, United Arab Emirates
Reviewed 1 week ago

We booked a suite with a balcony only to find that the "balcony" was also the common balcony for guests to enjoy coffee and happy hour. No view unless we dressed and went out to the edge of the balcony area. Fortunately we were there only one night. The hotel is full of history, has a great location, but is...

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1Thank LBN2013
Crown Point, Indiana
Reviewed 1 week ago

As you can probably tell by the name, the building was an old convent, which has now been restored and turned into a beautiful hotel. They have retained many of the antiques and tile décor etc. from the original convent. There is a wonderful open-air courtyard that doubles as seating for the restaurant. The ambiance is heart-warming. We did not...

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Thank Murphy5708
Chicago, Illinois
Reviewed 2 weeks ago

El Convento has the best centralized location. Services are outstanding as well as the staff. This is the hotel where your name is remembered and addressed. Your preferences remembered. The rooms always fresh, clean and ready. History abounds here.

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1Thank Meow57
Reviewed 2 weeks ago via mobile

Our trip started off bumpy. We got to El Convento, but were told our room would not be available...so they paid for a cab and a free night at a sister hotel. When we came back the next morning, we checked the bags and wondered around Old San Juan (not our first trip-we love it). We came back late afternoon...

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2Thank Stephanie W
Buffalo, New York
Reviewed 2 weeks ago

In a recent stay in Puerto Rico we stayed at the Hotel El Convento, this hotel is perfect in every way. From the moment you're greeted by the front desk you'll be in love with this property. It's quaint, yet wonderfully appointed, my room was reminiscent of the buildings history and updated to accommodate today's travelers expectations. The bathroom was...

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1Thank Mike E
Whitby, Canada
Reviewed 2 weeks ago

Again great old world hotel, fifth stay and this time returned with eleven people. Can't say enough about this Hotel! Great staff, food, restaurants, managers wine and cheese party, and well appointed rooms. A must stay in Old San Juan

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1Thank GrandpaB2013
Melbourne, Australia
Reviewed 2 weeks ago

The hotel has been converted from an old convent and it shows in the size of the rooms. The bed rooms were very small as was the bath rooms. Nevertheless, the rooms were comfortable and cozy. However, the hotel was right in the centre of "old" San Juan. Every major tourist attraction was within walking distance. It was a wonderful...

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1Thank Kevin W
Birmingham, Alabama
Reviewed 2 weeks ago

This hotel is located in the heart of Old San Juan, just across the street from the Cathedral. Everything is just blocks away. MANY great restaurants are within walking distance. Staff is very helpful and friendly. Rooms open into an interior courtyard with a very tropical feel. Historical property.

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1Thank Tom B
Carolina
Reviewed 3 weeks ago

A beautiful hotel, located at old town. It maintain the original and classic style. Nice restaurants inside and walking distance to El Morro. Very romantic and beautiful. If you want to assist to Las Fiestas de La Calle San Sebastian, celebrated every year in Puerto Rico, this is the perfect place to stay.

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Thank Melanie F

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Food & drink at the hotel
El Picoteo de Tapas y Paellas
El Picoteo de Tapas y Paellas
Cuisines: Latin, Spanish, Puerto Rican, Mediterranean
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of historic Old San Juan, Hotel El Convento has set new standards of luxury, comfort and service while preserving the rich character of this former 16th century convent. This landmark treasure, a member of Historic Hotels of America and Small Luxury Hotels of the World, has earned four diamonds from AAA each year since its opening. This is the exclusive hotel experience to indulge the most discriminating of travelers, and is a hotel like no other. ... more   less 

Additional Information about Hotel El Convento

Address: 100 Cristo St | Old San Juan, San Juan 00901, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: $298 - $629 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel El Convento 4.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
El Convento San Juan
Hotel Style:
#1 Romantic Hotel in San Juan
#1 Business Hotel in San Juan
#1 Family Hotel in San Juan
#2 Luxury Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Hotel El Convento staff and other travellers.
48 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Vista rooms have views of the cathedral or the water, with double shutter doors that open.”
 of 5 bubbles 894marlan, 21 Feb 2017 | Read review
“Third floor is where they have 24hr coffee, 4th floor is pool”
 of 5 bubbles 658besst, 17 Feb 2017 | Read review
“Be sure to look at the room before you accept it.”
 of 5 bubbles LBN2013, 13 Feb 2017 | Read review
“The views from this hotel are spectacular, especially the roof top pool.”
 of 5 bubbles MikeE391, 8 Feb 2017 | Read review
“Choose a room that is not right above the pool. It will be quieter.”
 of 5 bubbles maraleg, 25 Jan 2017 | Read review
5 of 5