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San Juan Marriott Resort & Stellaris Casino

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Traveller (3276)
Room & Suite (944)
Pool & Beach (682)
Overview
  • Excellent55%
  • Very good33%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“la vista”(257 reviews)
“coral lounge”(74 reviews)
“across the street”(589 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (6,877)
Filter reviews
6,614 results
Traveller rating
3,494
2,218
567
208
127
Traveller type
Time of year
LanguageEnglish
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3,494
2,218
567
208
127
Show reviews that mention
All reviewsla vistacoral loungeacross the streetocean frontcorner roomswim up barpool areachairs and umbrellasresort feeoceanfront roomtour deskbeach staffthe beach is nicecity viewan umbrellagreat resortpartial ocean view
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1 - 5 of 6,614 reviews
Reviewed yesterday via mobile

Spent the last week in San Juan and our stay was made even more fantastic by the friendly and accommodating staff; particularly Rita and Stephanie. The pool is family friendly, with so much to do for the children and adults and the beach is wonderful....More

Thank DebKay82
Reviewed yesterday

My husband and I spent 4 days and 3 nights here. We had a wonderful time and the employees were very accommodating I had a wonderful massage and spent several ours on the beach. The service was great, and Mahindra assisted us when ever we...More

1  Thank Nelda141131
Reviewed yesterday via mobile

We checked in about noon on Friday. Our room was not ready. No big deal we dropped off our luggage and explored the hotel. The public areas are beautiful. Great lobby, shops and pool. The staff was very friendly. Great overall vibe. At 4:00 we...More

Thank Paul L
Response from José G, General Manager at San Juan Marriott Resort & Stellaris CasinoResponded yesterday

Dear Paul L: Please accept our sincerest apologies for the inconveniences experienced during your recent stay at our Resort. Customer satisfaction is of utmost importance to us, so we are definitely sad to hear that we missed the mark. Please rest assured that we will...More

Reviewed 2 days ago

For the most part the people in the casino were very pleasant. The number of table games available and the single table poker room were a bit of a disappointment. The part that really turned me off was my own inability to speak Spanish which...More

Thank billinsea
Response from José G, General Manager at San Juan Marriott Resort & Stellaris CasinoResponded yesterday

Dear billinsea: We are disappointed to hear that our Stellaris Casino did not meet your expectations. We appreciate your feedback and we will share it with our Casino Team in order to identify areas of opportunity for improvement to better serve you and other guests...More

Reviewed 2 days ago via mobile

From the moment we arrive to the the moment we left the experience was excellent! Pedro was the first employee we met I believe he is a manager there he took great care of us since our check in wasn’t till later on that afternoon...More

Thank rfany000
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Beachfront
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Casino and Gambling
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$240 - US$646 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in San Juan
#2 On the Beach Hotel in San Juan
#4 Business Hotel in San Juan
#5 Romantic Hotel in San Juan
#5 Luxury Hotel in San Juan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$240 - US$646 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in San Juan
#2 On the Beach Hotel in San Juan
#4 Business Hotel in San Juan
#5 Romantic Hotel in San Juan
#5 Luxury Hotel in San Juan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (3276)
Room & Suite (944)
Pool & Beach (682)
Dining (108)
Family and Play Areas (12)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
304tonib
17 August 2018|
AnswerShow all 5 answers
Response from Lannywazhere | Reviewed this property |
When you walk near the castle ..if you walk toward the neighborhood La Perla (do not go downstairs into the neighborhood) but along the street near the castle at the top opposite the sign for the neighborhood...is a great... More
0
Votes
Room Tips
"Even the rooms on the sides of the building have a partial ocean view, front of building is city view"
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"Corner and beachfront rooms have gorgeous views!"
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"Oceanfront views are gorgeous, balconies on the rooms are great."
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"strongly recommend a partial ocean view. The city street is very busy and would be noisy if you enjoy..."
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