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1 San Geronimo Street, San Juan 00901-2401 Puerto Rico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (4875)
Room & Suite (1229)
Pool & Beach (918)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Floors marked for social distancing
  • Contactless check-out
Updated 21/10/19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 21/10/19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#25 of 58 hotels in San Juan
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
The historic and iconic Caribe Hilton offers an ideal combination of leisure facilities and activities and is home to Caribar, the birthplace of the pina colada. The resort is situated on a private 17-acre lushly landscaped peninsula with a secluded beach and is located near the Old San Juan historic district and many of the destination's top attractions.
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Property amenities
Valet parking
Wifi
Hot bath
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Tennis court
Children's playground
Paid private parking on-site
Outdoor pool
Pool / beach towels
Yoga classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Evening entertainment
Children's television networks
Children Activities (Kid / Family Friendly)
Kids pool
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Private balcony
Room service
Safe
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Harbour View
Languages Spoken
English, Spanish, German
Hotel links
Special Offer:Price Match Guarantee
7939Reviews305Q+A100Room tips
Traveller rating
  • 2,804
  • 2,645
  • 1,329
  • 696
  • 467
Time of year
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Popular mentions
Emma G wrote a review Yesterday
1 contribution
We had an awesome time in puerto rico and an excellent stay at Caribe. Hotel is close to Old San Juan and other nearby towns. Ubers we’re less than 5$. We loved the pool and beach side food and cocktail service. Food and drinks were great quality. Hotel is very stern when it comes to accessing the pool and beach area. There is a bag check area, but no sign on what items are not allowed. I had to bring a personal speaker back up to my room as they were not allowed. Otherwise, spectacular weather, hotel, and service!
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Date of stay: November 2021Trip type: Travelled with family
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Happydaze32 wrote a review Aug 2021
Buffalo, New York88 contributions22 helpful votes
Hotel's Favourite
My husband and I and 2 adult children spent 5 nights at the Caribe Hilton the first week of August. From our check in until check out, we were very pleased. The staff was extremely courteous and helpful at all times, and we were very impressed with the COVID protocols in place. Some high lights: We completed check in on line and spent only 5 minutes at the front desk when we arrived. Our adjoining rooms were spotless. We had housekeeping come every day and never lacked for towels or other supplies. We ate breakfast every morning at Nectar. The buffet was handled well with all guests required to wear masks and hotel provided gloves. Used plates, utensils, and gloves were cleared immediately. The pool area and beach were high lights for us. We never had problems getting umbrellas or lounge chairs. The swimming area was well kept and clean. We ate at Rustica- excellent Italian food and Mojito- also good but quite expensive. The poolside bar provided excellent drinks. We never had a problem getting a cab to Old San Juan, Condado, or the airport. They were always available and inexpensive. Shops on the property provided anything you could want in the way of souvenirs, snacks, or forgotten items. The staff really made our stay perfect. They worked tirelessly with us when we had problems checking in for our return flights. Questions were answered professionally and courteously. Everyone we encountered seemed happy to see us and be of help. I have to admit that after reading some of the reviews on Trip Advisor that I was prepared to be disappointed. But that was not the case for us. We had a wonderful experience!
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Date of stay: August 2021Trip type: Travelled with family
6 Helpful votes
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Passenger14682529838 wrote a review Yesterday
1 contribution
The staff were very caring and welcoming, the rooms were comfortable with an amazing view. The beach was great for the kids to play, the grounds were well kept and we enjoyed walking around. Concierge was very helpful. We definitely will come again!
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Suave1 wrote a review 28 Nov
El Paso, Texas14 contributions13 helpful votes
This hotel is a run down old hotel. My hotel room air conditioner was always on high and I was never able to change the temperature. The room was freezing. The restaurants are hyper expensive, for example a simple hot dog $12 and a water bottle $8. The food is ok nothing worth the hyper prices. The hotel facilities are old looking and the beach is ugly and full of rocks. The Caribe Hilton does not merit any price but maybe $50 dollars a night. I am a Hilton Honors Member and I will never come back. And they play loud music around the pool area that you can’t even hear your thoughts.
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Date of stay: November 2021Trip type: Travelled with family
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JJJ wrote a review 27 Nov
1 contribution
If you are a light sleeper do not stay here. The ac unit clicks every few minutes causing me not to sleep. You can hear everything in the rooms next to yours. The front desk staff is extremely defensive when spoken too. At check in they wrote down the wrong room number on my key packet vs my digital key check in ( you still have to check in with front desk due to Covid protocol) When I addressed the error I was told I was wrong when my room number via Hilton app clearly shown otherwise. Front desk still blamed me that I was in error. Very strange and odd behavior. I was allowed to checkout early and was told by Anthony it is a good will gesture. Really??? Good will, when your service is terrible and your rooms are noisy? No, I will not pay for my full stay if I am unable to sleep.
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Date of stay: November 2021Trip type: Travelled as a couple
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PRICE RANGE
US$218 - US$492 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
caribe hilton san juan hotel san juan, hilton hotel san juan, hilton hotel caribe, hilton san juan, san juan caribe hilton hotel
LOCATION
CaribbeanPuerto RicoSan Juan
NUMBER OF ROOMS
652
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Frequently Asked Questions about Caribe Hilton
Which popular attractions are close to Caribe Hilton?
Nearby attractions include Fortín de San Jerónimo del Boquerón (0.2 km), Sixto Escobar Park (0.4 km), and Playita del Condado (0.4 km).
What are some of the property amenities at Caribe Hilton?
Some of the more popular amenities offered include a swimup bar, an on-site restaurant, and a lounge.
Which room amenities are available at Caribe Hilton?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Caribe Hilton?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Caribe Hilton?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Caribe Hilton?
Conveniently located restaurants include Fogo de Chão Brazilian Steakhouse, Morton's The Steakhouse, and El Mercado de Paseo Caribe.
Are there opportunities to exercise at Caribe Hilton?
Yes, guests have access to a fitness centre, an outdoor pool, and a sauna during their stay.
Are any cleaning services offered at Caribe Hilton?
Yes, dry cleaning and laundry service are offered to guests.
Does Caribe Hilton offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Caribe Hilton?
The staff speaks multiple languages, including English, Spanish, and German.
Are there any historical sites close to Caribe Hilton?
Many travellers enjoy visiting Old San Juan (3.3 km), Castillo San Felipe del Morro (4.0 km), and San Juan National Historic Site (4.2 km).