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17/01/2018 18/01/2018
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    Caribe Hilton San Juan

    1 San Geronimo Street, San Juan 00901-2401, Puerto Rico
    +1 855-605-0316
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    17/01/2018 18/01/2018
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    Traveller (4280)
    Room & Suite (1060)
    Pool & Beach (763)
    Overview
    • Excellent32%
    • Very good38%
    • Average17%
    • Poor8%
    • Terrible5%
    Travellers talk about
    “private beach” (670 reviews)
    “pina colada club” (173 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Private Balcony
    4.0 Star Hotel
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    Rooms
    17 Jan18 Jan
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (7,209)
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    1 - 5 of 6,724 reviews

    Reviewed 2 weeks ago via mobile

    I went to a meeting to San juan Puerto Rico. Since it was my first visit ever, I didn't know which hotel to choose. Luckily for me the caribe Hilton turned out to be an excellent choice. It has a convenient location It is easily...More

    Thank Ivan D
    Response from joselinelopezvela, Guest Relations Manager at Caribe Hilton San JuanResponded 1 week ago

    Dear Ivan D, Thank you for taking the time to share your experience about your stay at our hotel. We are delighted to see your stay was a pleasant one. We strive to deliver great service and it is refreshing to know when that is...More

    Hotel's Favourite
    Reviewed 7 September 2017 via mobile

    I want to recognize the excellent service given to all guests during the pass of the hurricane Irma in Puerto Rico . Specially to Pablo Torres General Manager, Betty Gonzalez-Public Relations , Wanda Tatis , the Valet Parking personnel Anibal, Michel and Pablo. They took...More

    18  Thank Wendy C
    Response from joselinelopezvela, Guest Relations Manager at Caribe Hilton San JuanResponded 9 September 2017

    Dear Wendy C, Thank you for your review. We are pleased to hear you had a safe stay during hurricane Irma and will let Pablo Torres, Betty, Wanda, Anibal, Michel and Pablo know that they helped you have a great experience with us. We work...More

    Reviewed 2 weeks ago

    I am currently staying at the Hilton as part of the FEMA volunteers in the lagoon tower, and our building has power, AC and everything is working just fine. The tennis courts are still being repaired, but the pool and whirlpool are just fine. The...More

    Thank 788BILLG
    Response from joselinelopezvela, Guest Relations Manager at Caribe Hilton San JuanResponded 2 weeks ago

    Thank you for taking a moment to share your experience. We are pleased to hear you found our guestroom clean and awesome. We thank you again for staying with us.

    Reviewed 3 weeks ago

    AMAZZING!!!!!! Our Honey Moon was AMAZZING LOVED this Resort and would love to go back for our 1yr Anniversarry next August but i dont know if they will be open Broke my heart to see the devastation that this Island and the People of the...More

    Thank valeriececchini1971
    Response from joselinelopezvela, Guest Relations Manager at Caribe Hilton San JuanResponded 3 weeks ago

    Dear Valerie, Thank you for taking a moment to share your honeymoon experience. We are pleased to hear you found the hotel service and amenities AMAZING!!! We look forward to welcoming you back to our hotel in your 1st wedding Anniversary.

    Reviewed 31 October 2017

    This is not business as usual, employees also experience the devastation of Maria in their own homes. We've stayed at the Hilton many , many times, great customer service is their signature, never an issue, always pleasant...please be patient and understand the stress this facility...More

    Thank miguel p
    Response from joselinelopezvela, Guest Relations Manager at Caribe Hilton San JuanResponded 2 November 2017

    Dear Miguel & Lisa, Thank you for taking a moment to share your experience. We are pleased to hear you found our customer service to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Business Centre with Internet Access
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$238 - US$465 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Green Hotel in San Juan
    • #4 Spa Hotel in San Juan
    • #6 On the Beach Hotel in San Juan
    • #9 Luxury Hotel in San Juan
    • #11 Family Hotel in San Juan
    • #12 Romantic Hotel in San Juan
    • #13 Business Hotel in San Juan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 652
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotwire, Expedia, Hotels.com, Travelocity, Cheap Tickets, Orbitz, getaroom.com, HotelQuickly, Cancelon, TripOnline SA and Evoline ltd so you can book your Caribe Hilton San Juan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • Caribe Hilton San Juan Hotel San Juan ,
    • Hilton Hotel San Juan ,
    • Hilton Hotel Caribe ,
    • Hilton San Juan ,
    • San Juan Caribe Hilton Hotel
    Add Photo Photos
    Traveller (4280)
    Room & Suite (1060)
    Pool & Beach (763)
    Dining (120)
    Hotel & Grounds (2608)
    Bathroom (138)
    Family and Play Areas (27)
    Business Centre & Event Rooms (13)
    Nearby
    Nearby HotelsSee all 161 hotels in Puerto Rico
    Best Western Plus Condado Palm Inn & Suites
    1,658 reviews
    1.72 km away
     
    La Concha Renaissance San Juan Resort
    7,629 reviews
    1.42 km away
     
    Condado Vanderbilt Hotel
    1,991 reviews
    1.14 km away
     
    San Juan Marriott Resort & Stellaris Casino
    6,505 reviews
    1.86 km away
     
    Nearby Restaurants
    Pikayo
    859 reviews
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    Fogo de Chao Brazilian Steakhouse
    492 reviews
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    El Mercado de Paseo Caribe
    86 reviews
    .18 km away
    Morton's The Steakhouse
    564 reviews
    .07 km away
    Nearby Attractions
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    Ask a question
    Questions & Answers
    leafpeeper
    25 October 2017|
    Answer
    Response from RSpicer |
    Is there any shopping nearby?
    -1
    Votes
    Lee E
    13 October 2017|
    AnswerShow all 8 answers
    Response from Wendy C | Reviewed this property |
    I am sorry to tell you that because of the hurricane Maria , a catastrophic category 5 hurricane, the Hotel suffered and it’s closed for renovation , but we expect that will be back on business by late November or mid... More
    2
    Votes
    acj32
    23 September 2017|
    AnswerShow all 6 answers
    Response from ES765 | Reviewed this property |
    I dont think the immediate future is a good time to visit Puerto Rico.
    0
    Votes
    Room Tips
    "The higher floors have the best views - Ocean Side has no balconeys, but the lagoon side does."
    Read review
    "Best views"
    Read review
    "For breakfast go to Tropical or el mercado de paseo caribe. 2 minutes walk and better priced!"
    Read review
    "When checking in, ask for a room on the west side because the sunsets are amazing!"
    Read review
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