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    The Condado Plaza Hilton

    999 Ashford Avenue, San Juan 00907, Puerto Rico
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    02/10/2017 03/10/2017
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    US$223
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    Traveller (2779)
    Room & Suite (1079)
    Pool & Beach (429)
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    Overview
    • Excellent28%
    • Very good36%
    • Average20%
    • Poor9%
    • Terrible7%
    Travellers talk about
    “cafe caribe” (170 reviews)
    “lagoon side” (111 reviews)
    Free Wifi
    Parking
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from The Condado Plaza Hilton
    Special Offer: Free Night + $100 Credit
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    Dorado Beach, a Ritz-Carlton Reserve
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    #1 of 3 hotels in Dorado
     
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    Olive Boutique Hotel
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    Sheraton Puerto Rico Hotel & Casino
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    Rooms
    2 Oct3 Oct
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (4,912)
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    1,671 - 1,675 of 4,582 reviews

    Reviewed 19 April 2015

    I was a contestant on Wheel of Fortune and won a trip to Puerto Rico. We stayed at the Condado Plaza Hilton, in the top floor Ocean view suite. Jaw dropper. The room and view was gorgeous. Modern devor, full glass wall, huge jacuzzi tub,...More

    1  Thank sarah d
    Response from Carolina P, Guest Services Coordinator at The Condado Plaza HiltonResponded 21 April 2015

    Dear sarah d, Thank you for sharing your experience. Wow! I must say, that Ocean Suite is beautiful! I couldn't agree with you more. If I had the chance to choose a room in our hotel, I will definitely chose one of our Ocean Suites....More

    Reviewed 18 April 2015

    My family (mom and 2 kids7/8 year olds) had a fabulous time. The pool was clean, the beach was clean, they staff was extremely friendly and this was my second time staying there. I would definitely stay again. The location was right in front of...More

    Thank Rhea H
    Reviewed 18 April 2015

    I stay at Hilton Hotels more often than I sleep in my own bed. I have had Diamond status for several years which means I spend over 60 nights in Hilton Hotels. I have never had such poor service as I had at the Condado...More

    4  Thank Vicki S
    Response from Carolina P, Guest Services Coordinator at The Condado Plaza HiltonResponded 28 April 2015

    Dear Vicki S, Thank you for your review of your past stay with us. We always appreciate hearing from our guests, as your feedback is extremely important to us. I apologize that the comfort of your stay was interrupted and I have taken your comments...More

    Reviewed 17 April 2015 via mobile

    This was my 3rd visit to the Hilton Condado Plaza. The first two times were close to their opening and customer service was at a premium. On this trip, aside from the Casino employees who were wonderful, we encountered poor customer service in the registration...More

    1  Thank mikni2wri
    Response from Carolina P, Guest Services Coordinator at The Condado Plaza HiltonResponded 21 April 2015

    Dear mikni2wri, Thank you for taking the time to write a review and for choosing us for a third time. On behalf of all of us, please accept our most sincere apologies for not meeting your expectations. I only wish that at some point during...More

    Reviewed 17 April 2015

    This hotel is beautiful ! My boyfriend & I stayed in a room where the view of the Ocean can be seen from laying in bed. It's located on a beach so literally you walk out the hotel & walk down a few & BAM...More

    Thank Carol B
    Response from Carolina P, Guest Services Coordinator at The Condado Plaza HiltonResponded 21 April 2015

    Dear Carol B, Thank you for sharing your experience with us. It's great to know you had a wonderful time and that you enjoyed the view from your room. I must say, the ocean view it's breathtaking; I personally love it. Thank you for mentioning...More

    Dorado Beach, a Ritz-Carlton Reserve
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    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$167 - US$385 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Spa Hotel in San Juan
    • #8 On the Beach Hotel in San Juan
    • #12 Luxury Hotel in San Juan
    • #15 Business Hotel in San Juan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 572
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Hotels.com, HotelPower, Priceline, TripOnline SA, Hotwire, Orbitz, HotelQuickly, Cancelon and getaroom.com so you can book your The Condado Plaza Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • Conrad San Juan Condado Plaza Hotel San Juan ,
    • San Juan Conrad ,
    • Condado Plaza Hotel San Juan ,
    • Hotel Resort Wyndham
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    Traveller (2779)
    Room & Suite (1079)
    Pool & Beach (429)
    Dining (58)
    Hotel & Grounds (1582)
    Bathroom (159)
    Family and Play Areas (12)
    Business Centre & Event Rooms (12)
    Nearby
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    1.23 km away
     
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    Ask a question
    Questions & Answers
    Carol F
    27 August 2017|
    AnswerShow all 3 answers
    Response from TheTravelTruth | Reviewed this property |
    Yes they do have a place to hold your luggage and they were so helpful. The hotel is very busy and I would not count on early check-in. They do have a shuttle to old town which is nice. We just took an Uber. Hope that helps.
    1
    Vote
    John C
    20 August 2017|
    AnswerShow all 10 answers
    Response from JamesCindyG | Reviewed this property |
    No. But a taxi is only about $20
    1
    Vote
    Paul W
    7 August 2017|
    AnswerShow all 4 answers
    Response from agallo2017 | Reviewed this property |
    Pikayo is expensive, we did not snorkel but did the rain forest which was awesome, their are great places to eat on the avenue and in Old San Juan which I put my reviews...
    1
    Vote
    Room Tips
    "Visit Hilton Honnors"
    Read review
    "The rooms on the 6th floor were excellent....great view."
    Read review
    "Ocean View Tower"
    Read review
    "Tour bus for travel !!"
    Read review
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