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09/07/2017 10/07/2017
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    The Condado Plaza Hilton

    999 Ashford Avenue, San Juan 00907, Puerto Rico
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$224
          US$216
          Great Deal
          US$224
          US$224
          Traveller (2654)
          Room & Suite (1032)
          Pool & Beach (404)
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          Overview
          • Excellent28%
          • Very good36%
          • Average20%
          • Poor9%
          • Terrible7%
          Travellers talk about
          “cafe caribe” (163 reviews)
          “lagoon side” (109 reviews)
          Free Wifi
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Offers from The Condado Plaza Hilton
          Special Offer: Free Night + $100 Credit
          Hotel deals
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          Caribe Hilton San Juan
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          Rooms
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (4,758)
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          There are newer reviews for The Condado Plaza Hilton See the most recent reviews

          21 - 25 of 4,758 reviews

          Reviewed 2 weeks ago

          We stayed in the Laguna Tower across the bridge. A COMPLETE difference from our last stay in the Ocean Tower. The Laguna Tower is old, outdated, worn out and not even worth a two star. The tv was a first generation flat screen. The furniture...More

          1  Thank mdrobtx
          Response from Carolina P, Guest Experience Manager at The Condado Plaza HiltonResponded 6 days ago

          Dear mdrobtx, Thank you for taking the time to write a review. I'm sorry you were disappointed with the last stay you had in our hotel. Unfortunately, I'm not able to pull your reservation information from your review. I would greatly appreciate if you can...More

          Reviewed 2 weeks ago

          This was my 7th stay at the Condado Hilton and it was my least favorite. The service was great, as usual; however, the rooms and facilities have really gone down. The room furniture and deck furniture were worn; tv outdated; and the bed creaked and...More

          Review collected in partnership with Hilton Hotels & Resorts
          1  Thank Gregory D
          Response from Carolina P, Guest Experience Manager at The Condado Plaza HiltonResponded 6 days ago

          Dear Gregory D, Thank you for taking the time to write a review. I'm very sorry you had a disappointing 7th stay with us and for the inconveniences you experienced. Please know I've discussed your stay with the Department Heads in charge so the proper...More

          Reviewed 2 weeks ago

          Do NOT stay at this hotel. We came to Puerto Rico for my birthday and anniversary. When we arrived we learned that check in was not until 4pm with a $60 charge for early check in and $30 to check in at 2. We waited...More

          Review collected in partnership with Hilton Hotels & Resorts
          3  Thank O7158WDlaurenb
          Response from Carolina P, Guest Experience Manager at The Condado Plaza HiltonResponded 6 days ago

          Dear O7158WDlaurenb, Thank you for taking the time to write a review. I completely understand your disappointment as the service you received was not up to our standard and I'm very sorry that you had to experience it. Shall you ever consider giving us another...More

          Reviewed 2 weeks ago via mobile

          I visit Condado pretty often when I need a quick vacation. It's always pretty affordable. This time we stayed at the Condado Plaza Hilton and I'm glad we did. The hotel is nice, clean and our room was pretty modern. The staff was super friendly...More

          Thank onle1me25
          Reviewed 2 weeks ago

          The hotel was at a nice location on a bay with three beautiful pools and a hot tub. The problem was that the room doors were so loud when shut that I got hardly any sleep. The people at the front desk were rude and...More

          Review collected in partnership with Hilton Hotels & Resorts
          Thank O3881CMsallys
          Response from Carolina P, Guest Experience Manager at The Condado Plaza HiltonResponded 6 days ago

          Dear 03881CMsallys, Thank you for taking the time to write a review. We're sorry for the door noise and front desk service inconvenience. Please know we have shared your comments with our Engineering and Front Office Directors to ensure the proper action is taken in...More

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          About
          Amenities
          • Top amenities
          • Pool
          • Beachfront
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Business Centre with Internet Access
          • Meeting Rooms
          • Children Activities (Kid / Family Friendly)
          • Dry Cleaning
          • Concierge
          • Banquet Room
          • Conference Facilities
          • Laundry Service
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$151 - US$342 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #6 Spa Hotel in San Juan
          • #8 On the Beach Hotel in San Juan
          • #11 Luxury Hotel in San Juan
          • #15 Business Hotel in San Juan
          • Room types
          • Suites ,
          • Family Rooms ,
          • Accessible rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 572
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Hotels.com, Hotwire, Travelocity, Orbitz, TripOnline SA, HotelsforEveryone, Cheap Tickets, Cancelon, getaroom.com, HRS and HotelQuickly so you can book your The Condado Plaza Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Caribbean >
          • Puerto Rico >
          • San Juan
          • Also Known As
          • Conrad San Juan Condado Plaza Hotel San Juan ,
          • San Juan Conrad ,
          • Condado Plaza Hotel San Juan ,
          • Hotel Resort Wyndham
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          Traveller (2654)
          Room & Suite (1032)
          Pool & Beach (404)
          Dining (55)
          Hotel & Grounds (1442)
          Bathroom (150)
          Family and Play Areas (9)
          Business Centre & Event Rooms (1)
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          Questions & AnswersAsk a question
          DaEmpressReese R
          Is there any street parking or do you have to pay?
          14 May 2017|
          Answer Show all 5 answers
          Response from Carolina P | Property representative |
          Greetings DaEmpressReese R; thank you for taking the time to ask us a question. There are some street parking but they are far away from our hotel. You may park at our hotel or at external parking lots. Regards,
          0
          Votes
          JudyReedy
          I am reserving a suite for next January.. it has a small refrigerator and kitchen area. Can we bring our own food and beverages downstairs to the pool or beach? Or do we have to buy it from the hotel?
          9 May 2017|
          Answer Show all 6 answers
          Response from AquaBarb | Reviewed this property |
          Hi Judy - I would be disappointed if you were not able to bring your food and bev snacks to the pool and beach but Timothy is right - the pool and beach in are in close proxcimity to hotel food venues and this is not a... More
          2
          Votes
          Umer M
          Hey,I have a green card.do I still need a visa to enter in San Juan..???let me know asap
          3 May 2017|
          Answer
          Response from WBostwick | Reviewed this property |
          No, there are no Customs/Immigration barriers between Puerto Rico and mainland USA. If you are going to the US Virgin Islands, take your green card, as you will go through Customs, but you do not need a Visa for the USVI... More
          0
          Votes
          Room Tips
          "Refuse room in tower not near the pools! refuse it because that tower is filthy, smelly, moldy and not..."
          Read review
          "The hallways are very noisy at night. People yell all of the time and hotel staff does nothing to fix this..."
          Read review
          "Ocean Views"
          Read review
          "As always, stay away from elevators!"
          Read review
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