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    Sheraton Old San Juan Hotel

    100 Brumbaugh Street | Old San Juan, San Juan 00901, Puerto Rico
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    Best prices for your stay
    06/08/2017 07/08/2017
    Savings alert: 42% below average rate

    The price you found is 42% lower than this hotel's average rate of US$182/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$175
    US$105
    SAVE US$70
    US$175
    US$175
    Traveller (1015)
    Room & Suite (524)
    Pool & Beach (86)
    Sheraton Puerto Rico Hotel & Casino
    2,204 reviews
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    Overview
    • Excellent27%
    • Very good41%
    • Average21%
    • Poor6%
    • Terrible5%
    Travellers talk about
    “old san juan” (1,061 reviews)
    “cruise ship” (152 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Sheraton Puerto Rico Hotel & Casino
    2,204 reviews
    #9 of 47 hotels in San Juan
     
    San Juan Marriott Resort & Stellaris Casino
    6,360 reviews
    #8 of 47 hotels in San Juan
     
    Hotel El Convento
    2,711 reviews
    #2 of 47 hotels in San Juan
     
    La Concha Renaissance San Juan Resort
    7,472 reviews
    #5 of 47 hotels in San Juan
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (2,351)
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    There are newer reviews for Sheraton Old San Juan Hotel
    See the most recent reviews

    791 - 795 of 2,135 reviews

    Reviewed 4 May 2015

    The room and hotel were nice, and the location was very convenient to Old San Juan. My only real criticism relates to parking - according to the web site, parking was an additional charge, but in reality, there is no parking affiliated with the hotel....More

    1  Thank tmoore48
    Response from Armando E, Director of Sales at Sheraton Old San Juan HotelResponded 15 May 2015

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Besides valet parking, we do have guest overnight rate agreement with both parkings adjacent to the hotel at $11 and they have a very secured track...More

    Reviewed 4 May 2015

    This Sheraton is located extremely conveniently in Old San Juan, directly across the street from the cruise dock (although, as we were not cruise passengers, we ended up finding the near daily influx of an enormous crowd on our doorstep a bit of an annoyance)....More

    2  Thank Amy B
    Response from Armando E, Director of Sales at Sheraton Old San Juan HotelResponded 15 May 2015

    Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

    Reviewed 2 May 2015 via mobile

    I booked this hotel to be within walking distance of the cruise port. Forget it. You have to take a taxi. You are nowhere close enough to walk. Booked this through United Airlines website. Picked a bay view room. Got a view of the parking...More

    2  Thank Marc L
    Response from Armando E, Director of Sales at Sheraton Old San Juan HotelResponded 15 May 2015

    Dear Guest, Thank you for taking the time to share your feedback. As stated here before, we are within walking distance of Piers 1 thru 4 currently embarking Carnival and other cruise lines except RCCL or Celebrity which embark at the Pan American pier 1.6...More

    Reviewed 2 May 2015

    The hotel is perfectly located for a pre- or post-cruise stay. You can easily walk your luggage across the street to or from the Carnival terminal. The hotel staff was very friendly and helpful. Our room was large and comfortable. We booked online through a...More

    3  Thank Margaret W
    Response from Armando E, Director of Sales at Sheraton Old San Juan HotelResponded 3 May 2015

    Dear Guest, Thank you for the great review of our hotel! We are truly excited to learn that this was one of your best vacations. Our industry is all about being part of lifetime memories and you just made our day. Obviously, we are also...More

    Reviewed 30 April 2015

    On this past April 17, 2015 we were in San Juan for a group cruise vacation and stayed overnight at the Shearton Old Juan. The hotel has a great location across from the ship docks. They had held our reservation for over 6 months and...More

    Thank NoahsArk21
    Response from Armando E, Director of Sales at Sheraton Old San Juan HotelResponded 3 May 2015

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay although regret the noise from another guest and hope to see you again very soon. Sincerely,

    Sheraton Puerto Rico Hotel & Casino
    2,204 reviews
    #9 of 47 hotels in San Juan
     
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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$147 - US$318 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Luxury Hotel in San Juan
    • #15 Family Hotel in San Juan
    • #15 Romantic Hotel in San Juan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 240
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Ctrip TA, Orbitz, Hotels.com, Expedia, Travelocity, Cancelon, Cheap Tickets, Hotwire, Evoline ltd, TripOnline SA, HotelQuickly and getaroom.com so you can book your Sheraton Old San Juan Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • Sheraton Old San Juan Hotel And Casino ,
    • Sheraton Old San Juan Hotel San Juan ,
    • Sheraton San Juan ,
    • San Juan Sheraton ,
    • Old San Juan Sheraton
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    Traveller (1015)
    Room & Suite (524)
    Pool & Beach (86)
    Dining (73)
    Hotel & Grounds (641)
    Bathroom (46)
    Business Centre & Event Rooms (22)
    Family and Play Areas (3)
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    Ask a question
    Questions & Answers
    HuckWeb
    11 July 2017|
    AnswerShow all 2 answers
    Response from ilikefishing65 | Reviewed this property |
    After room checked out at 11AM, the hotel can stored the luggages until you board the ship at 2PM. The Carnival cruise ship is across the street that you can transport yourself, not too far of a walk.
    1
    Vote
    24 May 2017|
    AnswerShow all 6 answers
    Response from Sahara18 | Reviewed this property |
    About a 10 mins drive. Hotel will arrange a cab.
    2
    Votes
    John S
    27 March 2017|
    AnswerShow all 13 answers
    Response from Jay S | Reviewed this property |
    It's across the bay and sorry idk if they provide a shuttle we rented a car at the airport
    1
    Vote
    Room Tips
    "Don't bother!"
    Read review
    "Most rooms have a view of the parking garage - the rooms with water views will be the higher rate rooms."
    Read review
    "King size bedroom will get better view"
    Read review
    "A room looking south will give you a view of the Port and Cruise Ships"
    Read review
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