We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Doubletree by Hilton San Juan

2,929 reviews
Save
Traveller (763)
Room & Suite (392)
Pool & Beach (179)
Overview
  • Excellent61%
  • Very good29%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Doubletree by Hilton San Juan
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$249.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all San Juan hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "3e51d8ad2af34ddfb939c0c52f7e4690", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":151682,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[34430547],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":2,"year":2018},"checkout":{"day":5,"month":2,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":249,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"3e51d8ad2af34ddfb939c0c52f7e4690","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":267,"lowestMetaPrice":249,"additionalPartner":false,"highestMetaPriceDisplay":267,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":267,"lowestMetaPrice":249,"highestMetaPriceDisplay":267,"hotelName":"Doubletree by Hilton San Juan","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjNlNTFkOGFkMmFmMzRkZGZiOTM5YzBjNTJmN2U0NjkwIiwiQUlLIjoiMjQyZTU4MTY0Njg0NDEzZThjN2RkZjIyMDkyNmVkOTUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "04/02/2018", "checkOut": "05/02/2018", "lowestPrice": "US$249", "hasDates": true, "hacComplete": true, "contentIdMappings": {"34430547":"Hotwire"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (2,929)Write a Review
Filter reviews
2,645 results
Traveller rating
1,569
774
205
68
29
Traveller type
Time of year
LanguageEnglish
More languages
1,569
774
205
68
29
Show reviews that mention
All reviewsdouble treemurphy bedgrocery store across the streethour supermarketwarm cookiescafe pierrebebo's cafeself parkingpool areabusiness centerpool and hot tubsister propertyopen hoursfew blocksvery nice hotelresort feepre cruise stay
FilterEnglish
Updating list...
1 - 5 of 2,645 reviews
Reviewed today

I stayed for one night before an early morning flight to Perú. The hotel is nicely decorated, clean and comfortable. It is very centrally located in Condado area, one of the best neighborhoods of San Juan; across the street a good supermarket and plenty of...More

Thank Caridad A
Hotel's Favourite
Reviewed 2 weeks ago via mobile

We switched to the Doubletree after staying at the Courtyard by Marriot after realizing the hotel didn’t meet our needs, and it was the best decision EVER!! The hotel was gorgeous with a beautiful lobby, pool, workout room, and amazing rooms. But the best part...More

4  Thank Addy G
Response from YMCSanJuan, General Manager at Doubletree by Hilton San JuanResponded 2 weeks ago

Saludos Addy G, What an AMAZING review! Helpful, kind, and welcoming... Thank you for helping us start the year on a very high note and full of positive words. We love reading about your amazing time not just inside our property, but also around our...More

Reviewed today via mobile

Pros: Beautiful decor and pool area, plenty of amenities: ping pong, giant chess, pool, hot tub, a few blocks from the beach w/ a Doubletree area that has chairs and umbrellas, multiple places to eat within walking distance. They were willing to store our luggage...More

Thank AllTheW0rldT0See
Reviewed today via mobile

I went to this hotel and spent just one night there, and I must say, I was impressed. First of all, when you arrive, front desk receives you with a warm cookie (and who doesn't like cookies?!) The lobby is quite spacious and very nice...More

Thank Y C
Reviewed yesterday

Service and accommodations are centrally located, safe and clean. valet parking is easy and worth it. Every morning, a staff member said good morning. The price is worth the location as it is walking distacne to Old San Juan and a short drive to local...More

Review collected in partnership with DoubleTree by Hilton
Thank williamrp2018
Response from YMCSanJuan, General Manager at Doubletree by Hilton San JuanResponded today

Saludos williamrp2018, Thank you for making our day with such a complete review of our property. It pleases us to hear that you found our location extremely convenient, safe, and clean. We look forward to welcoming you to our island very soon. Always at your...More

View more reviews
PreviousNext
123456529
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Spa
Heated pool
Outdoor pool
Details
Price range
US$156 - US$374 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in San Juan
#3 On the Beach Hotel in San Juan
#3 Business Hotel in San Juan
#4 Family Hotel in San Juan
#6 Romantic Hotel in San Juan
#6 Luxury Hotel in San Juan
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$156 - US$374 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in San Juan
#3 On the Beach Hotel in San Juan
#3 Business Hotel in San Juan
#4 Family Hotel in San Juan
#6 Romantic Hotel in San Juan
#6 Luxury Hotel in San Juan
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (763)
Room & Suite (392)
Pool & Beach (179)
Dining (67)
Hotel & Grounds (522)
Bathroom (72)
Business Centre & Event Rooms (10)
Family and Play Areas (7)
Questions & Answers
Ask a question
tennisfan1357
27 November 2017|
AnswerShow all 5 answers
Response from SJdouble_tree | Property representative |
Saludos tennisfan 1357, Thank for contacting us and for your interest in staying with us during your visit to San Juan. Following the immediate passing of Hurricane Maria we did need to cancel reservations in order to... More
0
Votes
renee s
15 November 2017|
AnswerShow all 2 answers
Response from SJdouble_tree | Property representative |
Saludos Renee S, Thank you for your interest in staying at the DoubleTree San Juan. Our hotel is less than 5 miles away from the San Juan cruise ship port. The trip will take around 10 minutes. Just in case we have sent... More
1
Vote
ccheath54
13 November 2017|
AnswerShow all 2 answers
Response from SJdouble_tree | Property representative |
Saludos ccheath54, Thank you for contacting us and for your interest in staying at our hotel. We are sorry to hear about your cancellation. We have sent you a private message with the contact information for our... More
0
Votes
Room Tips
"Higher up the better - corner king rooms are bigger"
Read review
"Higher floors, end rooms"
Read review
"Corner rooms are a bit larger"
Read review
"Ask for the rooms next to the swimming pool"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite