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Acacia Boutique Hotel

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Traveller (420)
Room & Suite (246)
Pool & Beach (87)
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Overview
  • Excellent46%
  • Very good28%
  • Average12%
  • Poor6%
  • Terrible8%
Travellers talk about
“wind chimes”(75 reviews)
“niche restaurant”(26 reviews)
“hot tub”(98 reviews)
Free Wifi
Air Conditioning
Heated pool
Non-Smoking Hotel
Restaurant
Bar/Lounge
Multilingual Staff
3 Star Hotel
All hotel details
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Reviews (650)
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617 results
Traveller rating
282
178
71
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47
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282
178
71
39
47
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All reviewswind chimesniche restauranthot tubpuerto ricoold san juanhalf blockgreat boutiqueocean parkthird floorsmall poolyour luggageair conditionerrental carbalconycondadocruisepr
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1 - 5 of 617 reviews
Reviewed 3 days ago

We stayed here in 2016 a full day before a cruise. Unfortunately the airline messed up and instead of getting us here at 1:30 pm we were in at 2:30 am the following morning, not allowing us to take advantage of what the Acacia had...More

Thank travelingmore12
Reviewed 3 days ago

I booked this as a post cruise vacation. I'm so glad I found it. Stayed for 5 nights, wish I had stayed longer. The location is perfect, beach was visable from our balcony. The staff were so friendly and helpful. I would stay here again...More

Thank volvogirl2016
Reviewed 3 weeks ago via mobile

We stayed here and the staff Eliot and Alba were very helpful and kind! The room was 301 and has a balcony with some ocean view. The room could use an update, but overall ok! Refrigerator, hot water, fan and air conditioner and a tv......More

Thank Upekkhapr
Response from Gustavo M, Guest Relations Manager at Acacia Boutique HotelResponded 6 days ago

Wow Thank you very much for your great review. We are so glad you enjoyed the stay and we hope too see you soon. Take care.

Reviewed 4 weeks ago

They could care less. I booked through Booking.com on a "NO PREPAYMENT NEEDED – pay at the property" and it booked the wrong night. Neither Booking.com nor the hotel would even discuss it. Both said "talk to the other guy". Now they say that the...More

1  Thank John H
Reviewed 29 January 2018 via mobile

We spent one night before leaving on a cruise. Our room was lovely with a very nice view. The internet service was good. The staff was friendly and helped us carry our suitcases up to our third floor room. It was a short cab ride...More

1  Thank MCBNH
Response from Gustavo M, Guest Relations Manager at Acacia Boutique HotelResponded 6 days ago

Thank you so much for your review. Your feedback is the best reminder that our emphasis on outstanding performance is rewarding us with recognition and beautiful energy. We hope to see you again soon. Take care.

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Heated pool
Details
Price range
US$129 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$129 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (420)
Room & Suite (246)
Pool & Beach (87)
Dining (24)
Amenities (12)
Business Centre & Event Rooms (1)
Questions & Answers
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Meanderingsoul
4 October 2017|
AnswerShow all 2 answers
Response from lkhughes | Reviewed this property |
after the hurricane, I seriously doubt their fax machine is working. they are very close to the ocean in San Juan.
0
Votes
Lindsey H
31 March 2017|
AnswerShow all 3 answers
Response from Fernando S | Property representative |
Hi: No, this is not an all-inclusive hotel. We do have an in house restaurant, Niche Bistro which serves breakfast and dinner a la carte and we also include rates with breakfast included through third party companies like... More
0
Votes
Room Tips
"The hotel is not very accessible for people with mobility concerns."
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"Don't do it"
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"didn't stay in the hotel"
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"The upper floor rooms have a more secluded aspect to them"
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