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Holiday Inn Express San Juan Condado

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Holiday Inn Express San Juan Condado
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461 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express San Juan Condado
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Showing 372: English reviews
Rock Hill, South Carolina
Reviewed 23 January 2017

Good budget minded hotel. Rooms small but adequate. Some renovations underway. Good stay for the money. Excellent location. Uber ride to airport or cruise port very reasonable. Very near old San Juan. In the Canado area. Within walking distance to beach, restraunts. We stayed for two days pre cruise.

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Helpful?
Thank jerry h
HolidayInnExpressSJ, Guest Relations Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear Jerry h, Thank you so much for your review of our hotel. We are glad to hear that you have found our location convenient to old San Juan. It has been our pleasure to serve you and hope to see you soon again in the near future. Sincerely,

Ottawa, Illinois
Reviewed 19 January 2017

We are thinking of staying at your motel the day before we leave on a cruise. Do you provide transportation from the airport and to the cruise port? I will book our 2 rooms as soon as I know about transportation. Thank you.

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Helpful?
3Thank Hidebrandfam
HolidayInnExpressSJ, Guest Relations Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear Hidebrandfam, Thank you for your interest in our hotel. Unfortunately, most of the hotels in metro area do not offer shuttle transportation between the hotel/airport/cruise port. However, taxis are very accessible and available to and from the hotel.The fee would be around $18.00 plus a $1.00 for each bag. Thank You.

New York City, New York
Reviewed 18 January 2017

Whenever I visit the island I cone to this hotel. Great customer service, nice gym, clean bedrooms, bathrooms and pool. Breakfast is on point also!!! Affordable rate per night in a great neighborhood. Food is in walking distance, casino, and a park. Cant beat the location for the price.

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Helpful?
Thank bjackson006
HolidayInnExpressSJ, Guest Relations Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear bjackson006, Thank you so much for taking the time to share your review with us. We are glad to hear that you were very happy with your accommodations. Thank you for your kind comments on our cleanliness, our complimentary breakfast, our great staff and our awesome location. Hope to see you again in the near future very soon. Sincerely,

Fitzgerald, Georgia
Reviewed 15 January 2017 via mobile

We stayed here prior to a cruise. The IHG brand is one I fully support world wide. This stay was as to be expected. The staff was nice and professional. My king non-smoking room was very clean and had a good ocean view. There was a refrigerator in the room. There is only one ice and vending machine location in...

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Helpful?
Thank John A
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear John A, Thank you so much for taking the time to share your review with us. We are glad to hear that you were very happy with your accommodations. Thank you for your kind comments on our cleanliness, our great staff and our awesome location. Hope to see you again in the near future very soon. Kind Regards

Montreal, Canada
Reviewed 11 January 2017 via mobile

We needed a hotel room for a night before boarding our cruise ship. As we booked our cruise late and it was over the Christmas holiday period, there were not too many decent hotel rooms left at a reasonable price. This one seemed to fit the bill- reputable name, great location, decent reviews. We got what we expected- average room...

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Helpful?
Thank kathyinmontreal
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear kathyinmontreal, Thank you very much for taking the time to review your recent stay with us. Your kind comments on our location in Condado are very much appreciated. We are so sorry to hear that your experience with our complimentary breakfast was not up to 100% and please know we strive for the best in all areas and we...

Reviewed 6 January 2017 via mobile

Let us check in early but room smelled like mildew. And wifi does not work! Never could connect had to use up all my Verizon data! Really close to the beach. Best Western down the road is really nice for the same price and wifi is ridiculously fast with really friendly staff.

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Helpful?
Thank LaShaya F
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear LaShaya F, Thank you very much for sharing your reveiw with us regarding your recent stay. We are so sorry to hear that we were not able to meet your expectations 100% this time. Please be assured that this is not a sample of the service and guest satisfaction we strive for. Hope you give us another chance in...

Hummelstown, Pennsylvania, United States
Reviewed 3 January 2017

My family and I stayed here prior to boarding a cruise. The staff is very friendly and the location of the hotel is walking distance to the beach and a short cab ride to the port. There are lots of restaurant options within walking distance. The rooms are small (think European) but comfortable. The property was renovated several years ago,...

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1Thank jpetula
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear jpetula, Thanks so much for posting your review with us. We are glad to hear that you have found our location convenient with proximity to the beach and many other activities. Thank you for choosing us and hope to see you again next time. Happy New Year!

Philadelphia, Pennsylvania
Reviewed 1 January 2017

Worst Holiday Inn I've ever stayed in. If you can afford a few extra dollars for a different hotel I strongly suggest doing it. Breakfast - They either don't know how to brew coffee or don't clean out the containers. There was always ALOT of coffee grounds in my cup. Since the "hot" food was barely edible I went with...

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Helpful?
Thank pmall0zzi
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear pmall0zzi, Firstly, we would like to thank you for taking the time to share your review with us. Our guests' feedbacks are always appreciated and each one is an opportunity for us to correct and rectifiy as best as we can. We understand how frustrating it must have been for you and please be assured that this is not...

Bangkok, Thailand
Reviewed 21 December 2016

This hotel is located just 2 blocks from beach strip and only a 1/2 block from the famous Ashford Avenue, with all of its restaurants, bars and places to see. There is also a bunch of free/75 cent buses nearby to take to either the forts to the west or Isla Verde to the west. The front desk staff were...

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Helpful?
1Thank nyujay2010
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear nyujay2010, Thank you so much for sharing your review with us. We are very happy to hear that you have had an excellent stay with us. Thank you for commenting on our great location and our staff. It has been our pleasure to serve you and hope to see you soon again in the near future. Kind Regards

Reviewed 18 December 2016

We stayed at this hotel for 2 nights, prior to boarding a Caribbean cruise. Because of the cruise (and plans for scuba diving during the cruise), we had a considerable amount of luggage. The location was very convenient, the prices reasonable, the staff were simply fantastic - friendly, helpful, and very competent. The physical facility is just small. The elevator...

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Helpful?
Thank Colliam7
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear Colliam7, Thank you very much for sharing your detailed review with us. We are happy to hear you have found our location convenient for your pre and post cruise travels. We appreciate your comments on our great staff as well. Hope to see you again soon in the near future. Happy Travels!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Holiday Inn Express San Juan Condado features an excellent location in the exclusive Condado area. Enjoy our recently updated Wi-Fi Internet for fast and speedy connection. Its beauty and splendor overlook Condado Lagoon. Within walking distance, you will enjoy first class shopping, with all major jewelery stores, souvenirs and fashion designer boutiques at hand. Visit the beautiful Condado Beach within walking distance to the hotel. And when the night falls, casinos and exciting nightlife are the name of the game. Take advantage of our free deluxe continental breakfast, 24 hour complimentary coffee & tea in lobby, outdoor pool, fitness room or business centre. With highly trained and qualified personnel which guarantees all necessary arrangements for groups, conventions, social activities and business meetings. ... more   less 

Additional Information about Holiday Inn Express San Juan Condado

Address: 1 Calle Mariano Ramirez Bages | Bages Condado, San Juan 00907-1687, Puerto Rico (Formerly San Juan Plaza Hotel)
Region: Caribbean > Puerto Rico > San Juan
Price Range: $186 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express San Juan Condado 3*
Number of rooms: 115
Reservation Options:
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Also Known As:
Holiday Inn Express San Juan Hotel San Juan
Holiday Inn San Juan
San Juan Holiday Inn
Holiday Inn Express Puerto Rico
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express San Juan Condado staff and other travellers.
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Questions? Get answers from Holiday Inn Express San Juan Condado staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“more space and renovation”
 of 5 bubbles tianziz, 23 Mar 2017 | Read review
“Don't take any on the ground floor!”
 of 5 bubbles , 13 Mar 2017 | Read review
“Ask for a view of the street rather than the pool. You will be looking at the back of all the other building if you don't.”
 of 5 bubbles dorothymc2017, 3 Mar 2017 | Read review
“Back location should be quieter, however this hotel is off main road and was very quiet during my stay.”
 of 5 bubbles jimfH1923JC, 17 Feb 2017 | Read review
“Corner suite on the 6th floor was large and had an ocean view.”
 of 5 bubbles EEW12210, 12 Feb 2017 | Read review
5 of 5