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Condado Lagoon Villas at Caribe Hilton

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Condado Lagoon Villas at Caribe Hilton
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691 Reviews from our TripAdvisor Community

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There are newer reviews for Condado Lagoon Villas at Caribe Hilton
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Showing 643: English reviews
San Diego
Reviewed 3 weeks ago via mobile

Rooms are clean. Casino is small, but we still enjoyed it. Lots of variety for restaurants. Kids loved water slide at pool. Beach is outside or pool. Would stay again! Located within walking distance to many restaurants and shops.

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Helpful?
Thank amandalynsmith
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Dear Amanda, Thank you for sharing. We are pleased that you and your family really enjoy your stay at the hotel. Please be inform that Caribe Hilton does not have Casino, neither water slide at the pool. We look forward to your next visit will be at Caribe Hilton.

Washington, United States
Reviewed 3 weeks ago

It's hard to give a hotel the thumbs up that you've only seen online, and now prepare to stay 6 days at running a conference with over 250 participants. Well, this property did not disappoint. From check-in to banquets, every single employee I encountered was most amazing toward me. I plan to go back for leisure travel, as you don't...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank sh0nitar
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. It is marvellous to hear that our team members provided an amazing service throughout your visit. It would be a pleasure to welcome you back for another remarkable stay someday soon.

Tampa, Florida, United States
Reviewed 3 weeks ago

Impressed. Very convenient location. Great onsite amenities. Beds a little hard but rooms updated and comfortable rooms. Great views from our room. Rental car service in site. Many food options available.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Marni F
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Dear Marni F, Thank you for sharing your experience. How wonderful it is to know your experience at our hotel was nothing short of impressed!!!! From the very convenient location, great onsite amenities, comfortable rooms, great views from your room, and many food options, we are delighted to hear that every aspect went above and beyond your expectations. It would...

Portage, United States
Reviewed 4 weeks ago

My wife and I stayed at the Hotel for our first ever visit to Puerto Rico in November. We enjoyed it so much we came back less than 3 months later for our wedding anniversary. Manager Albert Ramos was AMAZING!! in giving us an upgrade for our Hilton Honors and our Anniversary celebration. He made our stay so enjoyable we...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 974camerons
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for sharing your experience. It is always a pleasure to provide you and your wife with an amazing service, and great accommodation during your wedding anniversary. We appreciate your recognition of our team member, Albert Ramos and will share your kind words with him. We are looking forward to our next opportunity to provide you with another spectacular...

flemington, United States
Reviewed 4 weeks ago

Hotel is always great and the staff is always the best. The beach and accommodations are the best in the area. Close to old San juan perfect for a walk or run in the morning on the new ocean side sidewalk. WiFi is good on the deck but the best place to take a conference call the Hammock!!!!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Dwayne L
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Dear Dwayne L, Thank you for sharing your experience. We are pleased to read you found the property amenities and service to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

Pa
Reviewed 4 weeks ago

If you want to be harassed about what you have in your bags on the way to the beach or pool, then stay here. If you want staff that are rude (not all but most), then stay here. If you want over priced food and drinks, then stay here.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank palovestotravel123
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for sharing your experience. We are sorry we could not meet your expectations. We aim to deliver great service and a memorable experience. Your comments help us understand where we need to improve. Once again, thank you for your feedback and we hope you give us the opportunity to serve you in the near future.

Keswick, Canada
Reviewed 17 January 2017 via mobile

I booked this last minute for 1 night before a cruise. We had some issues getting there from the airport due to a taxi protest due to Uber, we were dropped off at the Sheraton and walked in with our huge suitcases. This was not the hotels fault. The lady who checked us in was very friendly and helpful. Our...

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Helpful?
Thank Sunseeker11
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for sharing. We are pleased to hear you found the property service and amenities to your liking. We sincerely appreciate your feedback and we're very sorry about the situation you encountered with Uber and taxi drives during your stay. Thank you again for your feedback and we invite you back to stay with us the next time your...

Reviewed 17 January 2017 via mobile

This hotel was nice and we enjoyed our stay. One negative thing is that there weren't any dining areas close by, besides a diner or inside of the hotel. The staff were nice and the view was beautiful.

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Helpful?
Thank Rey s
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Dear Rey S, We appreciate you taking the time to share your experience while at our property and we are delighted to read your stay was a pleasant one. Your comments help us improve our product and service and better understand the needs of our guests. Thanks again for your comments and we hope to see you back in the...

Houston
Reviewed 10 January 2017

This hotel is average, but Mrs. Dolores' service and attention at the front desk make it exceptional. There is a lot of noise coming from Paseo Caribe, but I learned to join the party instead of making a big deal out of it!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 324diamelab
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for staying at the Condado Lagoon Villas at Caribe Hilton. It is always delighted to provide you with exceptional service, and great view. We appreciate your recognition of our team member, Dolores, and will share your kind words with her. It would be a pleasure to welcome you back.

tennessee
Reviewed 9 January 2017

We stayed in the Condado Villas at the Caribe, which is the tower at the back of the property, the night before our cruise. We are diamond hilton members and the stay was on points. I thought the room was nice, clean and we were given one in the corner, which was very large and had a separate huge tub....

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Helpful?
1Thank tsimmons2
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for staying at the Condado Lagoon Villas at Caribe Hilton. As a HHonors member, you are among our most valued guests. We appreciate you taking the time to share your experience while at our property and we are delighted to read your stay was a nice one. Your comments help us improve our product and service and better...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Enjoy the freedom and flexibility offered at Condado Lagoon Villas at Caribe Hilton in San Juan, Puerto Rico. Part of the Caribe Hilton hotel complex, these spacious San Juan villa accommodations offer flexible units perfect for family retreats or large groups or gatherings. Set on an exclusive peninsula, made up of 17 acres of lush tropical gardens, this acclaimed San Juan resort offers a secluded beach and amenities tailored to families, couples and business travelers alike. The Condado Lagoon Villas at Caribe Hilton are located just a 15-minute drive from Luis Munoz Marin International Airport (SJU). Condado Lagoon Villas at Caribe Hilton can be can be divided into three separate units or combined into spacious suites with a master bedroom, living room and fully equipped kitchen, many expanding up to 1,800 sq. Ft. Admire the ocean view from your villa with private balcony. Relax with a body massage at Olas Spa or indulge in a full spa package with a combination of treatments like massage, facial, and manicure. Take advantage of all that this Caribbean resort complex has to offer, including beach and water activities and dining at Morton's Steakhouse or just lie in a hammock with a drink, listening to the sound of the waves. ... more   less 

Additional Information about Condado Lagoon Villas at Caribe Hilton

Address: 1 San Geronimo Street, San Juan 00901, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: $284 - $804 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Condado Lagoon Villas at Caribe Hilton 4*
Number of rooms: 96
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com and Hilton Hotels Direct so you can book your Condado Lagoon Villas at Caribe Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Condado Lagoon Villas At Caribe Hilton Hotel San Juan
Hotel Style:
#7 Spa Hotel in San Juan
#9 On the Beach Hotel in San Juan
#12 Luxury Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Condado Lagoon Villas at Caribe Hilton staff and other travellers.
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Questions? Get answers from Condado Lagoon Villas at Caribe Hilton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take a higher floor room so regardless of which building you are in you get to see the lagoon or the ocean”
 of 5 bubbles 12thMan2013, 14 Feb 2017 | Read review
“In the villas there is 2 balconies so you have a good choice.”
 of 5 bubbles 664rogert, 9 Feb 2017 | Read review
“get ocean view”
 of 5 bubbles mejiasm, 15 Oct 2016 | Read review
“If you stay choose a high floor room with partial ocean view or you cannot see the water.”
 of 5 bubbles 716michaeln, 14 Sep 2016 | Read review
“Stay on the caribe side not the lagoons....”
 of 5 bubbles tamicag2014, 7 Sep 2016 | Read review
5 of 5