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Condado Lagoon Villas at Caribe Hilton

Hotels.comUS$255*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$285*
US$255*
US$285*
US$285*
US$255*
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Condado Lagoon Villas at Caribe Hilton
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737 Reviews from our TripAdvisor Community

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There are newer reviews for Condado Lagoon Villas at Caribe Hilton
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Showing 683: English reviews
Atlanta, Georgia
Reviewed 8 September 2016

This was a wonderful vacation and facility for my vacation of the year to San Juan Puerto Rico. The staff were polite warm friendly and they made you feel right at home. I would recommend staying at the Villas to everyone.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Tammy T
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for staying at the Condado Lagoon Villas at Caribe Hilton while visiting beautiful Puerto Rico. We appreciate you taking the time to share your experience while in our property. We are delighted to see your stay was a wonderful. We strive to deliver great service and it is refreshing to know when that is achieved. We are already...

San Juan, United States
Reviewed 8 September 2016

Everyone at the Condado Lagoon Villas by Hilton was wonderful. The staff was great, the room was beautiful and had a fantastic views. The amenities offered by the hotel are endless. The hotel is in a safe area that is within walking distance to Old San Juan and Condado, which my fiancé and I walked numerous times. We had a...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Allison M
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for staying at the Condado Lagoon Villas at Caribe Hilton while visiting beautiful Puerto Rico. Your kind words are truly appreciated. It is delighted to hear that our colleagues provided an outstanding level of service throughout your visit and thank you for taking of your time to share your great experience with everyone. It would be a pleasure...

Washington DC, District of Columbia
Reviewed 8 September 2016

Visited PR for labor day weekend, my first 4 nights were at the condado plaza, we spent our last night at the condado lagoon villas. The lagoon villas are attached to the Caribe, if I had a choice I would just stay at the caribe. The rooms are very old and outdated and the hallways are long and creepy. To...

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Helpful?
Thank Tamica G
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for staying at the Condado Lagoon Villas at Caribe Hilton while visiting beautiful Puerto Rico during Labor day week-end. We appreciate you sharing the details of your stay with us. It is marvelous to hear that you had the opportunity to enjoy one of our offerings including Morton's. We regret certain aspects of your room did not meet...

Reviewed 3 September 2016

I thought at first, this was going to be a horrible stay. Ticket machine for parking entrance jammed when we were trying to access so we had to wait for entry. Room keys would not work for assigned room so we had to wait for entry. Long story short everything was corrected or fixed and every single person we had...

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Helpful?
Thank Kae B
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for choosing the Condado Lagoon Villas at Caribe Hilton during your visit to beautiful Puerto Rico. We appreciate you taking the time to share your experience while in our property. We are delighted to see your enjoy our beautiful grounds, great food and service! We strive to deliver great service and it is refreshing to know when that...

Mission Viejo, California
Reviewed 30 August 2016

The location was pretty nice the staff were excellent security was good pool was excellent and the ocean was amazing the rooms are average they had a pretty good gym the Italian restaurant across from the hotel it was very good highly recommended

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank paulga2016
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for staying at the Condado Lagoon Villas at Caribe Hilton while visiting beautiful Puerto Rico. We appreciate you taking the time to share your experience while at our property and we are delighted to read your stay was a very good. Your comments help us improve our product and service and better understand the needs of our guests....

Dallas, Texas
Reviewed 29 August 2016

Beautiful hotel. The Lagoon hotel is obviously not as nice as the main hotel but you get all of the amenities, so its not so bad. If you are planning on getting your points through HHonors program, DO NOT book through a third party, because you wont get ANYTHING.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank T590IBkimberlys
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for staying at the Condado Lagoon Villas at Caribe Hilton during your visit to beautiful Puerto Rico. I would like to express our sincere apologies for the inconvenience you encountered while in our property. We take appreciate your loyalty to the Hilton Brand and would appreciate the opportunity to serve you again in the near future. We thank...

Milford, Michigan
Reviewed 27 August 2016

Hotel.room had dirty floor.tiles and mildew I'm bathroom. Windows and sliding glass door was dirty with singer prints. Lamp by bed not working. Elevator broke down and we had to climb 9 flights of stairs with lugggage. Noted elevators not.inspected at appropriate intervals. Had to walk a long way to pools, beach and hotel restuarants. Checkout required us to go...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank roxannec141
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for staying at the Condado Lagoon Villas at Caribe Hilton during your visit to beautiful Puerto Rico. I would like to express our sincere apologies for the inconvenience you encountered with your room. We take your feedback very serious and will share them with our team. Your experience is not indicative of the service level we have been...

Reviewed 24 August 2016

Dolores and Luis Rodriguez from caribar were great. I wished the office by our building wasn't Closed at night but we had a good time in the hotel. The hotel texts you to help you with your travels. They are a great help. Just be aware or be specific if you want to go out. Most of the places they...

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Helpful?
Thank Bertha C
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for staying at the Condado Lagoon Villas at Caribe Hilton while visiting beautiful Puerto Rico. We are delighted to read your stay was a good one and thank you for taking of your time to share your experience with everyone. We will share and congratulate all employees mentioned in your comment. Thanks again for your comments and we...

Buda, Texas, United States
Reviewed 23 August 2016

Greeted by a very friendly Jesus at check in. Found that we were booked at the Hotel side and not the Villas side of the property, as reservation was made by phone direct to Caribe Hilton reservations. Quickly made a change to Villas and honored the lower rate. Found out that the main Villas building no longer managed by Hilton....

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Helpful?
Thank Paco A
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for choosing the Caribe Hilton during your visit to beautiful Puerto Rico. We appreciate you taking the time to share your experience while in our property. We are delighted to see your stay was a great one. We strive to deliver great service and it is refreshing to know when that is achieved. We will share and congratulate...

Ceiba, Puerto Rico
Reviewed 23 August 2016

Beautifull views, good acommodations and amenities. Excellent service from staff. Dolores and Jesus at the front desk when cheking in. Salvador at the pool and beach side. Yolanda at the breakfast. thanks!!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Ednitau
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for staying at the Condado Lagoon Villas at Caribe Hilton while visiting beautiful Puerto Rico. We are delighted to read your stay was a pleasant one and thank you for taking of your time to share your experience with everyone. We will share and congratulate all employees mentioned in your comment. Thanks again for your comments and we...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Peaceful and set aside, the Condado Lagoon Villas are close to all the Caribe Hilton resort amenities and can enjoy the flexibility of our villa accommodations, each divisible into three separate units or combined into spacious suites, perfect for families or groups. Guests at the Condado Lagoon Villas can also enjoy the convenience of a separate check-in exclusively for Villas guests. ... more   less 

Additional Information about Condado Lagoon Villas at Caribe Hilton

Address: 1 San Geronimo Street, San Juan 00901, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: $252 - $531 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Condado Lagoon Villas at Caribe Hilton 4*
Number of rooms: 96
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hilton Hotels Direct, Hotwire, getaroom.com, Cancelon, HotelQuickly, TripOnline SA and HRS so you can book your Condado Lagoon Villas at Caribe Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Condado Lagoon Villas At Caribe Hilton Hotel San Juan
Hotel Style:
#7 Spa Hotel in San Juan
#9 On the Beach Hotel in San Juan
#12 Luxury Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Condado Lagoon Villas at Caribe Hilton staff and other travellers.
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Questions? Get answers from Condado Lagoon Villas at Caribe Hilton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in the main tower.”
Lattle4, 30 Apr 2017 | Read review
“room 71032 had a great view”
KimberlyRL5, 27 Apr 2017 | Read review
“Villa rooms are the side of the courtyard will be subject to loud music until about 10 p.m. on the weekends.”
afamteach, 3 Apr 2017 | Read review
“try to stay in the building where the lobby is located. The other building has an outside bar next door that plays music till 3 am.”
shellerenee, 24 Mar 2017 | Read review
“Take a higher floor room so regardless of which building you are in you get to see the lagoon or the ocean”
12thMan2013, 14 Feb 2017 | Read review
5 of 5
Hotels.com
US$255* /night
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Booking.comUS$285
Hotwire.comUS$255
Hilton.comUS$255
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Prices are for 1 room, 2 adults
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