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752 Ave Fernandez Juncos, San Juan 00907 Puerto Rico
9 people are viewing this hotel
Expedia.com
US$244
Fully refundable before 08/06/23
Hotels.com
US$244
Fully refundable before 08/06/23
Vio.com
US$208
Booking.comUS$295
PricelineUS$295
TravelocityUS$244
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (746)
360
Panoramas (2)
Room & Suite (377)

About

#17 of 68 hotels in San Juan
Location
Cleanliness
Service
Value
From the moment you call for reservation to your arrival, we make sure that your stay with us is more like visiting family members as we deliver personalized service at all the time and take close attention to details. Whether you are here on business or pleasure, our suites are carefully decorated with your well-being in mind providing all comforts of home at your dreamed destination. We assist you stay on track while traveling with our fitness room, business center with computer access and a printer. You can just relax and enjoy your favorite drink at our rooftop pool bar while overlooking the breathtaking view of the city and Bay. Start up your day at our SP Floor with our complimentary breakfast buffet as well as made to order full American Breakfast freshly prepared by our chef who is ready to greet you with a smile every morning as well as our team members who are delighted to take your order. From fresh pastries, fruits and juices to very well deserved hot breakfast.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Bicycle rental
Bicycles available
Rooftop terrace
Concierge
Secured parking
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Poolside bar
Rooftop bar
Non-smoking hotel
Sun terrace
24-hour front desk
Laundry service
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Room features
Air conditioning
Housekeeping
Safe
Kitchenette
Microwave
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighbourhood
Modern
Languages Spoken
English, Spanish
1822Reviews43Q+A100Room tips
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Misha wrote a review May 2023
Solidaridad, Mexico37 contributions8 helpful votes
Ciqala Luxury Suites was a nice experience for our group of six, considering that we had to book it very last minute when our previous accomodations with another location fell through. The suite - which had three bedrooms, two full baths, a laundry room, kitchen, dining area, and living room - accommodated us nicely. The front desk personnel were friendly, informative, professional, and spoke very good English (we had particularly lovely interactions with Leti who checked us in and continued to help us throughout our stay). The hotel is well situated a short Uber drive to most places we wanted to go, and their rooftop bar (Eter) has great 360 degree views of San Juan and is very popular at night. What kept us from giving a higher rating were some very specific things that, if addressed, could easily give this hotel a higher score. We stayed here for four nights on the sixth floor, and when we arrived, the floor tiles just outside the two elevators on the sixth floor were broken so they'd laid down some other construction material to cover it up. One of the tiles was eventually fixed during our stay; while being repaired, they had placed red tape across the elevator door on the sixth floor to keep people from using that elevator. But the elevator wasn't taken out of service so you could still enter the elevator from the ground floor, arrive at the sixth floor, and be blocked by construction tape. Once the tiles were fixed, the tape never came down so we ended up just taking it down so the elevator could be useable. The other set of tiles in front of the other elevator were not fixed during our stay. It was things like that: just needed to be managed better. Our room was not serviced one of the four days we were there; we requested a hair dryer multiple times and it never arrived (the room was supposed to have one but it didn't); the kitchen could have been much better stocked with glassware and utensils; and small repairs around the property (fixing cracked windows, for instance) would immediately bring this hotel up to a four or five star review. I would otherwise still recommend this place: the AC worked very well, the included breakfasts were made to order and arrived on time, and everyone we interacted with on the property was friendly and helpful.
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Date of stay: May 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tara C wrote a review May 2023
1 contribution
Absolutely adored our week stay at CIQALA. The location couldn’t be more perfect, the room was roomy enough to stay-in if we wanted, but how can you with everything around you? Front desk staff was very attentive - Paola gave great recommendations about beaches beyond the complimentary shuttle & was always a pleasure to speak with. During our days “in” we’d enjoy the Eter rooftop lounge and pool - everyone worked very hard to make hotel guests and locals happy (the fried snapper was the best thing I’ve eaten). Sonny at the front was always in good spirits, and speaking of spirits - the drinks & hospitality from Jorge behind the bar were both top notch. Highly recommend CIQALA & Eter - I know we’ll be going back! :)
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Date of stay: May 2023
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Smith S wrote a review May 2023
1 contribution
I went there to celebrate my wife’s birthday and ended up being the best weekend of all times. We are usually more active by night and the overnight Yolimar really know the place and recomended very good tours to us to go to. 20/10 defenitly going to come back . All the staff including eter were very friendly sorry I don’t remember all the names .
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Dinara A wrote a review May 2023
1 contribution
Me and my husband arrived late at night. At the front desk we were welcomed by Melendez. He was very nice and helpful. He gave us some tips on places to visit, stores near by. Explained everything about the room services and helped with the reservation for the rooftop bar Eter. The room was very clean. Very comfortable bed. Great TV and Wi-Fi worked perfectly. One of the best things was free breakfast every morning. Plenty of options to choose from. And they always bring it to the room on time. The rooftop bar Eter has an amazing view. Drinks are delicious and bartenders are great! It's better to make a reservation a day prior, because they are pretty busy. Overall our experience was great. Wonderful service, the location is not too far from T-Mobile district, a lot of restaurants and bars, and 20 minutes away from the beach if you're walking.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ileah c wrote a review Apr 2023
1 contribution
Rooms are small but more space would feel unnecessary. We had everything we needed. WiFi signal was a little patchy when watching TV but not bad. Small hairs found on the shower curtain and shower walls but other than that, the entire room seemed very clean. Breakfast menu had great options. Delivered to room. (Didn't get to eat it because we had to leave for flight very early) Rooftop restaurant has a nice view of the city. Very small pool in the middle of the restaurant (awkward placement). Very expensive food and drinks but the brioche bread pudding dessert item was DELICIOUS! 20 min or less walk to small beaches or quick Uber to Old San Juan (el morro, etc). Paola at the front desk was very friendly and helpful ❤️ would stay here again.
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jose L R wrote a review Apr 2023
1 contribution
Good staff, nice place, the room was great, and Ricardo give us exelent service. The only thing that I understand you need to check is the heat water of the shower. But the rest was very good including the eterlounge
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Alicia G wrote a review Apr 2023
1 contribution
Hotel was beautiful and clean. Room fully stocked with snacks and drinks. Service was excellent. Ricardo had great customer service and was super nice. Made great recommendations for us to visit. Great prices. I RECOMMEND!!
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Culture63367099554 wrote a review Apr 2023
1 contribution
Ricardo was the man for sure, if you ever stop by for a stay definitely the one to speak with to inform you about any type of location or setting your looking for thanks to the entire staff at ciqala luxury suites especially Ricardo 🇵🇷❤️✈️♾🥳
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Kimberly E wrote a review Mar 2023
1 contribution
The menu and the scenery is what holds this restaurant’s potential. Unfortunately what keeps this place from being a 5 star restaurant and one might even say worth it is the chef’s and bartenders or management… service was slow, inaccurate, and fruitless. One can argue it was due to a busy night, however when a steak is sent back for not being cooked at the correct cooking temperature it should come back nothing less than perfect in or course temperature. Not only was it still medium rare (even rare), but some of the garnishes were gone which is just odd. I felt as if though the garnishes as removed considering the main problem was nothing less than dismissed. I personally didn’t even want to take it home it was inedible to me. When one goes to a restaurant of this caliber (for the alternatives) one expects nothing less of that. The cocktails tasted like juice, little to no alcohol. Our waitress was very pleasant and u think that was one of the only reasons I enjoyed the experience along with the obvious (the view). I felt for my waitress.. she had too many tables which is why I didn’t think it was on her but she has little to no time to cater to us. The ambience and a amazing food options are great but it just not all the way there. As a tourist I hope that when I do come back the food is not what I experienced. It’s disappointing because it had so much potential, truly. A nice touch would be heaters I noticed many (including myself) asking or getting towels which is probably a lot to wash at the end of the night.
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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cipinwdc wrote a review Mar 2023
2 contributions
Hotel rooms are big, breakfast is good, parking is included. However, for the amount of money you pay, you will likely be able to find better accommodations. Took an Uber to Old San Juan (less than $10). t is "fine" - nothing spectacular.
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Date of stay: March 2023
Value
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
US$193 - US$342 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ciqala hotel san juan
LOCATION
CaribbeanPuerto RicoSan Juan
NUMBER OF ROOMS
19
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CIQALA LUXURY SUITES: UPDATED 2023 Hotel Reviews, Price Comparison and 1,003 Photos (San Juan, Puerto Rico) - Tripadvisor

Frequently Asked Questions about Ciqala Luxury Suites
Which popular attractions are close to Ciqala Luxury Suites?
Nearby attractions include Caribbean Cinemas Fine Arts Miramar (0.4 km), Teatro Tapia (0.4 km), and Bar La Unidad (0.4 km).
What are some of the property amenities at Ciqala Luxury Suites?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Ciqala Luxury Suites?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Ciqala Luxury Suites?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Ciqala Luxury Suites?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Ciqala Luxury Suites?
Conveniently located restaurants include Eter Rooftop & Lounge, Casita Miramar, and Rare 125 Neighborhood Grill.
Are there opportunities to exercise at Ciqala Luxury Suites?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at Ciqala Luxury Suites?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Ciqala Luxury Suites?
Many travellers enjoy visiting Old San Juan (3.8 km), Castillo San Felipe del Morro (4.6 km), and San Juan National Historic Site (3.5 km).
Is Ciqala Luxury Suites accessible?
Yes, it offers facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.