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Ciqala Luxury Suites

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540 Reviews from our TripAdvisor Community

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Showing 506: English reviews
Columbus, Ohio
Reviewed 19 October 2016

Our stay was awesome! It was a girls trip,the rooms were awesome, it was like a apartment. The customer service was excellent, the amenities were perfect. There were so many places of interest nearby that you can walk to. We were very I impressed we plan to visit next year. My only complaint is the size of parking spots in...

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Helpful?
Thank Nicole B
Sara L, Public Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Nicole B It was an honor having you as our guests. Thanks so much for taking of your precious time to share your experience in this review. We are glad to read that our staff went above and beyond exceeding your expectations with a high quality of service, they enjoy teaming up efforts to accomplish making everyone feel at...

San Juan, Puerto Rico
Reviewed 11 October 2016 via mobile

This hotel is really an apartment building in disguise. It is not located near anything. Not the beach ,not Condado ,not old SanJuan. The noise from the convenience store -24 hour bar ,next door is deafening. Not to mention the crowds and smell of fried foods coming from a kiosk in the parking lot. Do your self a favor and...

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Helpful?
1Thank bennettbuzz88
Sara L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear bennettbuzz88: Thanks so much for choosing our hotel during your visit to our destination. We are honored that you stayed in our ones of our Suites that has full kitchen, separated living and dinning area and laundry. The suite is a full apartment. Every guest has a complementary made to order full american breakfast, free parking, free shutle to...

Lakeside, California
Reviewed 10 October 2016

The hotel was very nice and had large rooms. Just about every day they have drink and appetizer specials (free drink or appetizer). The only problem was the bar staff was not aware of it when you asked for it they seemed like they had no idea there was a special. They would disappear for several minuets and then return...

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Helpful?
Thank mtrmn555
Sara L, Public Relations Manager at Ciqala Luxury Suites, responded to this review

Dear mtrmn555: Thank you for staying with us while visiting our destination. We are glad to read that everything was great with your room and breakfast and you enjoyed and recommended our Hotel. We look forward to having the honor to serve you again. Thanks so much for your review!

Knoxville, Tennessee
Reviewed 9 October 2016 via mobile

We stayed for one night before a cruise. We had free parking, free WiFi and free breakfast. The hotel was clean and modern. The breakfast was excellent. The rooms were a little small, but for two people it was plenty of space. All of the employees made us feel welcome. We would highly recommend staying here.

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Helpful?
1Thank russhhs
Sara L, Public Relations Manager at Ciqala Luxury Suites, responded to this review

Dear russhhs: It is truly an honor to read you review about your experience while staying with us. We are glad you enjoyed the free parking, wi-fi and made to order breakfast as well hospitality services from the staff. Thanks so much for praising us, all of our guests are very important to us and this is why we work...

Coppell, Texas
Reviewed 8 October 2016 via mobile

This hotel recently opened in a quiet, central neighborhood on Sam Juan. The rooms are spacious. There is a very nice oil area with a great view of the city and the ocean on all sides. Very good value for a nice place.

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Helpful?
1Thank raroberto
Sara L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Thanks so much for highly recommending our hotel and for sharing your experience in this review. Our staff love going above and beyond expectations delivering the highest quality of service to everyone making sure everyone feel at home. We glad to read that you explored around our location and noticed that we are very near all main local attractions including...

Reviewed 3 October 2016 via mobile

We had one night left after our time in Vieques so we decided to stay here since the price seemed reasonable and the ratings seem good... this place is in the slums! We drove to get gas for our rental and saw prostitutes 2 blocks down standing on the curb. Wow. Then we were getting ready to lay down and...

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Helpful?
Thank Sinouane C
Sara L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Sinouane C Thanks so much for choosing our hotel during your visit to our destination. Housekeeping clean the room and change the linen after guest check-out. Also the room is inspected by the housekeeping supervisor and then by the Room Manager. Immediately that you call to front desk requesting new sheets, the personnel went to your room and changed...

Chicago, Illinois
Reviewed 3 October 2016 via mobile

Cannot say enough good things about his place. First impression was that I couldn't believe it looked better in person than online. The room--2 bedroom Deluxe Suite--was huge. Perfectly laid out for 2 friends spending a week together. The front desk staff was extremely helpful. Carola even made a few calls to out tour operator when things got a little...

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Helpful?
Thank RozRose
Sara L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

It is an honor to read that you enjoyed the two bedroom deluxe suite. Thank you so much for your kind words about our hotel and services. We are happy to read that you enjoyed our daily complimentary cook to order breakfast every morning, that you loved your accommodation as well as having dinner and enjoying the amazing views at...

Sydney, Australia
Reviewed 2 October 2016 via mobile

The Ciqala is hard to review! The places has glimpses of quality but it fails to achieve this consistently. There are many good points to the place. We arrived in Puerto Rico to an island in total darkness caused by the worst blackout in a generation. The darkness lasted an incredible three days. The best thing about the Ciqala is...

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Helpful?
1Thank Dwav H
Sara L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Thanks so much for choosing our hotel and allowing us to serve you. All guests are very important to us and is truly rewarding to read about how wonderful your was the service from our staff. Our staff team up efforts with management to deliver the highest quality of services. As you mentioned your stay was during worst blackout in...

Reviewed 26 September 2016 via mobile

Great hotel in great location of town, Miramar, with easy access to PR highways to Old San Juan and Condad. Friendly staff, good service, relaxing rooftop lounge with bar, affordable dinner menu, free breakfast, free parking with valet, safe neighborhood. We were in PR during the island wide power outage but had constant power and water supply. We had a...

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Helpful?
1Thank Oruaro N
Sara L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Thanks so much for your kind words and for praising our hotel, staff and services. it is very rewarding reading that your stay worth every penny, that our staff was extremely nice and helpful, we team up efforts staff and management to evaluate that the quality of services and attention meet our standards at all the time. We have extended...

Reviewed 20 September 2016 via mobile

I really don't want to review this hotel because I want to keep it hidden ... But I must give credit where it's do .... Me and husband stayed here 5 days everyday was great they cook free breakfast to order everyone was really nice and eager to please .... Very clean and well kept if you have any needs...

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Helpful?
Thank Jessica G
Sara L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Thank you so much for choosing to stay at our hotel during your 5 days travel to our destination. We are truly delighted to read that summary of your experience in this review and even rewarded by meeting your expectation, this means a lot to us as customer service is our main commitment. Our staff loves teaming up efforts with...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
  • Free Breakfast
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
From the moment you call for reservation to your arrival, we make sure that your stay with us is more like visiting family members as we deliver personalized service at all the time and take close attention to details. Whether you are here on business or pleasure, our suites are carefully decorated with your well-being in mind providing all comforts of home at your dreamed destination. We assist you stay on track while traveling with our fitness room, business center with computer access and a printer. You can just relax and enjoy your favorite drink at our rooftop pool bar while overlooking the breathtaking view of the city and Bay. Start up your day at our SP Floor with our complimentary breakfast buffet as well as made to order full American Breakfast freshly prepared by our chef who is ready to greet you with a smile every morning as well as our team members who are delighted to take your order. From fresh pastries, fruits and juices to very well deserved hot breakfast. ... more   less 

Additional Information about Ciqala Luxury Suites

Address: 752 Manuel Fernandez Juncos Ave. | Puerto Rico, San Juan 00907, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: $230 - $740 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ciqala Luxury Suites 4*
Number of rooms: 19
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, BookIt.com, Travelocity, Odigeo and Jetsetter so you can book your Ciqala Luxury Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ciqala Hotel San Juan
Hotel Style:
#2 Romantic Hotel in San Juan
#3 Family Hotel in San Juan
#6 Luxury Hotel in San Juan
#8 Business Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Ciqala Luxury Suites staff and other travellers.
33 questions
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Questions? Get answers from Ciqala Luxury Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The vip suites are breathtaking! The 3BR suites are wonderful!”
 of 5 bubbles trini5, 7 Dec 2016 | Read review
“The food cart next to the hotel has AMAZING grouper (Chicharrones).”
 of 5 bubbles LasCrucen, 29 Nov 2016 | Read review
“Not like a chain hotel, but very nice.”
 of 5 bubbles ALLYSONM330, 22 Nov 2016 | Read review
“I think the back of the hotel would be best as it seemed quieter”
 of 5 bubbles mjsledz, 15 Nov 2016 | Read review
“Be sure to ask for a room that is not on the same side as the convenience store”
  • Fully stocked kitchen, including a welcome bottle of wine
  • Living room
  • Dining room
  • Laundry room with washer and dryer
  • Amazing kitchen next to living room and dining room
  • Hallway leading from livingroom area to bedroom
  • Double vanities in bathroom
  • Separate room for toilet and large walk-in shower
 of 5 bubbles Tenof10, 30 Oct 2016 | Read review
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