Our stay was pleasant thanks to the staff. Jiliany, our hostess, was very professional and tended to our needs in a very caring manner. We loved the fact that restaurants and the beach are walking distance. The overall cleanliness of the hotel was excellent and the hotel is in very good shape. We would love to come back and visit in the near future!
Hands down this was one of the best hotel experiences I have had since the pandemic. From the top notch customer service, pleasant hotel staff, inexpensive breakfast, not to mention the daily cleaning of rooms. I throughly enjoyed my stay. This hotel is literally a half a block from the beach and is located on a strip with a variety of stores and restaurants. We ate at the Vieja grill which is located inside of the hotel and the food was amazing. Also the night life is just a uber away if you dont feel like walking. This was definitely one of my best birthday trips and I cant wait to come back.Lastly I gave the sleep quality a one at no fault of the hotel. The bed was very comfortable, however across the street is a CVS which tends to have a few homeless people sleeping outside at night. One of the guys owns a dog and he literally barked all day and night. Other then that I would suggest to bring some headphones since this location is on a busy street. Thanks for your hospitality.…
I visited with my teen son. I was delighted to stay for two days. Their staff was promt to my needs and very nice. It’s access to shops, pharmacy, hospitals, beaches, restaurants, and Uber was amazing. Will stay again and recommend to my friends.
Room was clean, spacious, & modern. Location was perfect! Stores and restaurants was within walking distance. Awesome view of the ocean and only a short walk to the beach. Check in/out was smooth & front desk provided exceptional service. Thank you for a great experience!! Will def be back!
I come here every year for my birthday and I’m never disappointed. The hospitality and concern for guests are top tier! Very close to all attractions and if you’re in need of any assistance @ anytime hotel staff are there 24 hours🥰 Security is also on premises. I’ve also had the privilege of meeting the hotel manager who is also ON HANDS with everything, I truly appreciate the genuine concern. Last but definitely not least, THEY DECORATE MY ROOM WITH BALLOONS AND BIRTHDAY WISHES upon my arrival ❤️ I feel so special when I’m here!
My daughter her boyfriend & another couple stayed & loved it! Very nice, staff was great & the accommodations were wonderful! Would definitely recommend if you are looking for reasonable & nice at the same time!!!
I was supposed to stay at an Airbnb and when I arrived the place was horrible. I immediately start looking for a place to stay and found the Best Western with great reviews. Fortunately, they had some space and when I arrived they were professional. They got me into a really nice room, which was clean and a balcony view! The pool and jacuzzie were nice as well! On check out and during my stay Genesis and Yamiletzy were very accomadating and friendly. I was pleased with my stay
Very nice hotel and staff at the front desk very helpful and NICE (Kevin and Jiliany) were helpful at the front desk. Pool was open 24hrs. The beach is walking distance. Many restaurants are walking distance. Alcohol is served at any pharmacy 24 hrs 🤩
Had a good stay here after a long 2 day nightmare elsewhere. Very nice and clean partial beach view room had a nice view from the 10th floor. Genesis and Kevin were a good help. Will be back to visit again
After encountering horrendous customer service at Acacia Boutique Hotel, I ended up at this Best Western. I’ve stayed at them without issue. At no place during the reservation did they mention that they were under renovation. I gave them two stars because the staff has been nice so far. There’s an echo in my room because of the lack of furniture. There are no chairs, art, tables or lamps. What’s there is worn and peeling particle board. Poor attention to detail—I wiped down high touch areas and drawers that came back dusty. This isn’t the quality that Best Westerns’ are known for. Maybe it will be better next year. In the meantime, they owe me money 💰