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03/12/2017 04/12/2017
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    Best Western Plus Condado Palm Inn & Suites

    55 Ave Condado, San Juan 00907-1708, Puerto Rico
    1 (787) 493-9230
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    03/12/2017 04/12/2017
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     6 people are viewing this hotel
    US$343
    US$249
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    Traveller (521)
    Room & Suite (326)
    Pool & Beach (69)
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    Overview
    • Excellent45%
    • Very good36%
    • Average13%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “north tower” (50 reviews)
    “front desk” (198 reviews)
    Free Wifi
    Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Bar/Lounge
    Fitness centre
    Kitchenette
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Babysitting
    3.0 Star Hotel
    All hotel details
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    Condado Vanderbilt Hotel
    1,983 reviews
    #1 of 47 hotels in San Juan
     
    Hyatt Place San Juan/City Center
    570 reviews
    #13 of 47 hotels in San Juan
     
    Sheraton Old San Juan Hotel
    2,382 reviews
    #19 of 47 hotels in San Juan
     
    Doubletree by Hilton San Juan
    2,883 reviews
    #9 of 47 hotels in San Juan
     
    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,650)
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    1 - 5 of 1,371 reviews

    Reviewed 1 week ago

    Stayed here one night prior to departing on a cruise. Due to hurricane destruction, the entire hotel was running on generator power for electricity, AC, WiFi, etc. so supposed we should consider ourselves lucky to have found a room at all. Room was tiny/cramped with...More

    Thank highlandbride
    Response from Henry N, General Manager at Best Western Plus Condado Palm Inn & SuitesResponded 1 week ago

    Thank you for staying with us and taking the time to wirte a review. We are glad that you enjoyed our location and in room amenities. I will personally discuss your review with our staffas our goal is always 100% guest satisfaction. For our best...More

    Reviewed 1 week ago via mobile

    After our first two reservations were cancelled we were lucky to be able to land a room at the Best Western Condado. There are still hotel's in the area that do not have full electricity but this hotel does. The price was more than others...More

    Thank vfergv
    Reviewed 1 week ago

    Although San Juan was have a hard time we found the Best Western Plus Condado Palm Inn & Suites up to the task. They have a large generator which runs the AC and has great Internet service. Will be staying here again after our cruise...More

    Review collected in partnership with Best Western
    Thank harveyrogalsky
    Reviewed 1 week ago

    I stayed recently at the Condado Palm in San Juan and was pleasantly surprised. I've stayed in Best Westerns before but this one had more of a modern and upscale feel than I attribute to that brand. The location was in the middle of Condado...More

    Thank 65eduardo
    Reviewed 1 week ago via mobile

    I was one of the lucky ones that could stay at the CONDADO PALM BEST WESTERN PLUS just after Hurricane Maria hit the island. The CONDADO PALM was one of the few hotels in San Juan working full time and without interruptions during the blackout...More

    1  Thank TRUTHANDONLYBUT
    Response from Henry N, General Manager at Best Western Plus Condado Palm Inn & SuitesResponded 1 week ago

    Thank you for staying with us and taking the time to review the stay. It was a pleasure having you with us. As you mention, The Condado Palm is open for business. We are fully operational. Shops and Restaurants in San Juan have begun to...More

    Condado Vanderbilt Hotel
    1,983 reviews
    #1 of 47 hotels in San Juan
     
    Hyatt Place San Juan/City Center
    570 reviews
    #13 of 47 hotels in San Juan
     
    Sheraton Old San Juan Hotel
    2,382 reviews
    #19 of 47 hotels in San Juan
     
    Doubletree by Hilton San Juan
    2,883 reviews
    #9 of 47 hotels in San Juan
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Pool
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Dry Cleaning
    • Banquet Room
    • Self-Serve Laundry
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Bar/Lounge
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    • Hot Tub
    Details
    • Price range
    • US$171 - US$391 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 On the Beach Hotel in San Juan
    • #7 Business Hotel in San Juan
    • #8 Family Hotel in San Juan
    • #10 Romantic Hotel in San Juan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Kitchenette ,
    • Accessible rooms
    • Number of rooms
    • 151
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Expedia, Hotels.com, Travelocity, Booking.com, Hotwire, Cheap Tickets, HotelsforEveryone, Cancelon, getaroom.com, Evoline ltd and TripOnline SA so you can book your Best Western Plus Condado Palm Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • Diamond Palace Hotel And Casino ,
    • Diamond Palace Hotel Casino
    Add Photo Photos
    Traveller (521)
    Room & Suite (326)
    Pool & Beach (69)
    Dining (44)
    Hotel & Grounds (369)
    Bathroom (26)
    Business Centre & Event Rooms (22)
    Nearby
    Hyatt Place San Juan/City Center
    570 reviews
    1.74 km away
     
    Condado Vanderbilt Hotel
    1,983 reviews
    .59 km away
     
    Sheraton Old San Juan Hotel
    2,382 reviews
    4.40 km away
     
    Doubletree by Hilton San Juan
    2,883 reviews
    .92 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    cruisers1234
    26 October 2017|
    AnswerShow all 4 answers
    Response from Henry N | Property representative |
    For some reason this forum does not allow us to post contact information. Please check our website or my responses to guest reviews on this site for our contact information. thanks,
    0
    Votes
    cruisers1234
    24 October 2017|
    Answer
    Response from Henry N | Property representative |
    Hi Flecther, The hotel is fully operational. Please contact us directly for specifics about your reservation. Thank you, Henry Neumann GM
    0
    Votes
    cruisers1234
    24 October 2017|
    Answer
    Response from Henry N | Property representative |
    Hi, We are a ten minute ride from the airport and a five munite ride to the Pan American Pier. We are located right in bewteen both in Condado. Thank you, Henry Neumann, GM
    1
    Vote
    Room Tips
    "ask for high floor, 4th or higher for chance at a beach view."
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    "The higher the floor...the better the view."
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    "Stay in the South Tower, as it's renovated, and ask for a room above the 8th floor so you can have ocean..."
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    "room 501 was great"
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