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Courtyard San Juan Miramar

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Courtyard San Juan Miramar
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961 Reviews from our TripAdvisor Community

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Showing 894: English reviews
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Lithia, Florida
Reviewed yesterday NEW

The staff was super nice and very knowledgeable about the area. Hubby and I stayed for a night prior to our cruise and following it. The hotel could use some updating, but everything was clean. The ice machine on our floor was broken, but we could easily get ice on another floor.

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Thank Lithiachic
Kansas City, Kansas, USA
Reviewed 2 days ago NEW

This was surprisingly dated for a Courtyard. The rooms, as others say, are quite small. There is little space in the room. The tub and bath countertops were very modest. One can easily hear activity in rooms above and below, but the ambience is generally quiet. The staff were friendly and helpful.

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Thank DRWMETMAN
Bethlehem, Pennsylvania
Reviewed 4 days ago NEWvia mobile

This is a very nice hotel only a few minutes from all the major spots. Uber is relatively new to Puerto Rico and the cabdrivers don't get along with the Uber drivers. So if you get an Uber, walk up to the gas station and request it. The Uber drivers don't want any conflicts with the taxi stand. We used...

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Thank BethlehemPaUSA
New York City, New York
Reviewed 1 week ago

Hubby, me and 2 kids stayed during our 5 day trip to PR. We did day trips from here. Hotel was nice, staff were very good, they accomodated our early check in request. B'fast options very close by. Don't go to the restaurant at Courtyard - its a rip off. there are tons of close by places to eat good...

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Thank Nanthini S
Flower Mound, Texas
Reviewed 1 week ago

We stayed for 2 nights prior to our cruise and was not overly impressed with the room or hotel for our stay. The indivdual who checked us in was very kind and check out was a breeze however the rooms were a bit outdated, small (there were 3 adults), and the bathroom was TINY. No vanity space at all and...

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1Thank fly4fun17
Reviewed 1 week ago via mobile

Stayed at this hotel pre-cruise for a few days prior to embarking on our RCCL cruise to S. Caribbean. The room was much smaller than what we expected, as well as the bathroom. Not much vanity space for toiletries. Fine for two people. Very good public bus transportation to Old San Juan with either T5 or M3 bus. .75 each...

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Helpful?
Thank anthonyvs
Ayneris A, Front Office Manager at Courtyard San Juan Miramar, responded to this review

Good afternoon Mr. Anthonyvs, I would like to offer you our gratitude for your valuable feedback on your experience on the property. I am elated that you found the bus transportation and the nearby restaurants towards your liking. It is unfortunate and regretful that the bathroom layout did not meet your approval. We, the Courtyard San Juan Miramar Family, would...

Chester Springs, Pennsylvania
Reviewed 1 week ago

As a lifetime platinum member, my experience with Marriott properties is fairly extensive and overwhelmingly favorable. But this property is below par. The room was adequate but the bathroom was poorly designed and had a musty smell.

Review collected in partnership with this hotel
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Thank Michael H
Ayneris A, Front Office Manager at Courtyard San Juan Miramar, responded to this review

Good afternoon Mr. Michael H, Thank you for taking the time for share your experience with us. As a Platinum Member we appreciate the feedback you can provide in order to improve our service and facilities. I want to apologize for the unpleasant odor that you perceived. We would transfer your concern with the appropriate department to assure this will...

Reviewed 1 week ago via mobile

This was a very positive experience. The staff are super friendly and went out of their way to be helpful. We were just there for an overnight. I imagine this would be perfect for business. Pros: very accessible location, walking distance to restaurants. Super comfy bed. Everything worked. Valet overnight parking was reasonable $15. Cons: the room was small but...

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Thank Laura A
Greensboro, North Carolina
Reviewed 2 weeks ago

Facilities were ok. Our February 16th stay had a room next to the elevator. Extremely annoying! Our stay on March 5th was fine. Location was good for what we were wanting. Taxi drivers need to get over the fact that Uber drivers are here to stay!

Review collected in partnership with this hotel
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Thank Frederick P
CYGMSJUMR, General Manager at Courtyard San Juan Miramar, responded to this review

Buenos dias Frederick P, It was great to have you back! Please send me your information via email, therefor notes to not be near the elevator can be added to your profile. See you soon! Gracias, Johanna Garay- Ojeda General Manager j.garay@courtyard.com

Big Lake, Minnesota
Reviewed 2 weeks ago

Utilized points to stay at this hotel prior to going on our cruise. My expectations were not exceptionally high since these rooms were free but they were fine but small. Staff was very helpful, and we had to call to have them come fix our TV and they were quick and resolved quickly. Amenities are on the low end compared...

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Helpful?
Thank Jonathan F
Ayneris A, Front Office Manager at Courtyard San Juan Miramar, responded to this review

Dear Jonathan F, Please accept my deepest apologies for the inconvenience during your recent stay. Is of great interest to know about your experience and more to know your expectations were not exceeded. We are glad you found our staff very helpful but it concerns us the service from the restaurant. All your service details will be share with the...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
We strive for understanding our guests business and leisure needs providing them with the essential amenities that will ensure their satisfaction. Guestrooms with panoramic city and Condado Bay views that will allow our guests to be comfortable and productive at the same time. ... more   less 

Additional Information about Courtyard San Juan Miramar

Address: 801 Ponce de Leon Avenue, San Juan 00907, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: $178 - $341 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard San Juan Miramar 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Courtyard By Marriott San Juan Miramar Hotel San Juan
San Juan Courtyard
Hotel Style:
#6 Business Hotel in San Juan
#12 Family Hotel in San Juan
#14 Romantic Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard San Juan Miramar staff and other travellers.
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Questions? Get answers from Courtyard San Juan Miramar staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view of the fort and marina”
 of 5 bubbles Lithiachic, 27 Mar 2017 | Read review
“rooms ending in 6 or 7 are at rear and get less street noise”
 of 5 bubbles DRWMETMAN, 26 Mar 2017 | Read review
“Refurbish the bathroom. ”
 of 5 bubbles C3896KZmichaelh, 16 Mar 2017 | Read review
“away from the elevator!”
 of 5 bubbles mrb415, 22 Feb 2017 | Read review
“We stayed in the 11th floor, ok view (city view)”
 of 5 bubbles bismarckv, 19 Feb 2017 | Read review
5 of 5