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Cervantes

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Cervantes
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490 Reviews from our TripAdvisor Community

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Showing 447: English reviews
Texas
Reviewed 16 November 2015

We spent two nights here before our cruise. We stayed in room 6 on the fourth floor. It was a single room at the back of the hotel. We were impressed at the size of the room - although the bathroom was small, the room had a seating area, desk, and bed. It even included a little balcony that looked...

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1Thank TravellingTexasMom
Allen, Texas
Reviewed 13 November 2015

When our ship docked we wanted to spend one night in close proximity to the pier, this was an easy 15 minute walk even with our luggage. The hotel was extremely clean. The a/c in the room worked wonderfully, the bed was very comfy, and the bathroom newly remodeled. Chic is a word that comes to mind describing this lovely...

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Thank Debra S
Brick, New Jersey
Reviewed 13 November 2015

While the location was nice and the staff were friendly, all else was anything but pleasant. The room smelled bad from the dampness, I guess I should have noticed all of the damp rid buckets around. I asked for two doubles and the 2nd bed was a pull out sofa. The street noise was very bad including revelers as well...

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3Thank Ann V
Dallas
Reviewed 10 November 2015 via mobile

We stayed here for an overnight before our cruise. The hotel is walking distance to the main pier. We found out after we got there that our ship (Adventure of the Seas) would be departing from the Pan American pier, which is a 15 minute, $20 cab ride from the hotel. GREAT LOCATION to explore Old San Juan. The hotel...

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Thank holidayaholix
Rincon, Puerto Rico
Reviewed 10 November 2015

This Hotel is a true gem in Old San Juan. I usually stay in chain hotels but the weekend we were looking for was completely booked everywhere. I saw that this little hotel have good reviews and the pictures of the rooms look nice so I decided to give it a try and I am so glad I did. The...

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Thank EstebanSV
Doylestown, Pennsylvania
Reviewed 1 November 2015

We had room 11, it was perfect for staying over night before or after a cruise. The queen bed was very comfortable and the bathroom was very nice. The shower had a really great shower head. The staff were extremely helpful and knowledgeable. They gave us great advice on where to have lunch and also the name of an off...

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Thank ChelleBee10
Reviewed 29 October 2015

Fantastic hotel and great location. We were leaving from the Port of PR on a RCI cruise and needed a hotel the night before the cruise. I read many reviews from TA and found this hotel to have a bunch of great reviews. So I booked this one a year in advance. Not really knowing what to expect and just...

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Thank Carlos P
New Orleans, Louisiana
Reviewed 22 October 2015

As an older woman travelling alone, I wanted a boutique hotel where I would feel safe and would be in close proximity to a variety of restaurants. Cervantes is in a well-populated area where I could walk about alone in the evening without fear. Other positives were the pleasant staff, convenient trolley stop outside the doors, the spacious, clean room...

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Thank Sandy130143
Baltimore, Maryland
Reviewed 19 October 2015

Arrived Oct 3,2015. The hotel is in a great location in Old San Juan, the staff was very friendly and took care of out luggage before our room was ready. The hotel had that great Old San Juan ambiance. The room we stayed in was room three on the fifth floor, it was in the back of the building and...

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1Thank cabanaben
CervantesprGM, Front Office Manager at Cervantes, responded to this review

Greetings Cabanaben, We appreciate your time to review us. Being in one of the most vivid streets of Old San Juan makes the outside noise be out of our hands, therefore we are thankful for your great review. Best Regards, GM

Norman, Oklahoma, United States
Reviewed 16 October 2015

We stayed 3 days,2 nights in San Juan. We chose this hotel for it's location. 2 blocks from the Carnival Cruise Port and walking distance to all the attractions in Old San Juan. It took us 10-15 minutes from the airport to hotel. The hotel has been updated very nicely. The rooms are roomy and clean. If you are fortunate...

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Thank Dee H
CervantesprGM, Front Office Manager at Cervantes, responded to this review

Greetings Dee H, Thank you for your feedback on your recent stay at our hotel. Your time and effort is very valuable to us. Our location is certainly the main attraction for guests since we are on a main street near the ports & taxi’s stand, restaurants and most vivid areas. We’ll continue to improve all of our services; until...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Multilingual Staff
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
The Cervantes boutique hotel at the gateway to Old San Juan is for sophisticated travelers that appreciate the fine art of hospitality. Inspired by the intimate 'town hotels' of Europe, rooms and elegant suites feature contemporary luxury designed by NoNo Maldonado. Exclusive penthouse suite with private terrace, spa-bath and keyed elevator access. Concierge-level service, free continental breakfast, flat-panel TVs, free Wi-Fi in the Lobby and public parking garages are nearby. Enjoy creative international cuisine at our acclaimed Panza Restaurant. We are 5 minutes away form cruise dock 1,2,3,4. We are in the heart of Old San Juan. ... more   less 

Additional Information about Cervantes

Address: Recinto Sur #329 | Old San Juan, San Juan 00901, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: $172 - $1,005 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cervantes 3*
Number of rooms: 12
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Also Known As:
Cervantes Hotel San Juan
Cervantes San Juan
Hotel Style:
#9 Romantic Hotel in San Juan
#10 Family Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Cervantes staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very convenient for evening dining.”
 of 5 bubbles BDrouhard, 6 Feb 2017 | Read review
“Check our all the rooms. I think they very quiet a bit. Visit Mojito Restaurant next door and the Spanish Tapa Restaurant.Ask the front desk”
 of 5 bubbles travelinman_CA, 22 Jan 2017 | Read review
“Nice size rooms...clean”
 of 5 bubbles wshoefflin, 22 Jan 2017 | Read review
“Great location!!!!!”
 of 5 bubbles msgreenyolk, 7 Dec 2016 | Read review
“You are in the town so bins being emptied all night is something you have to put up with. The glass collections are worse”
 of 5 bubbles GerryScotland49, 1 Dec 2016 | Read review
5 of 5