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La Concha Renaissance San Juan Resort

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La Concha Renaissance San Juan Resort
La Concha Renaissance San Juan Resort
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7,264 Reviews from our TripAdvisor Community

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Showing 6,987: English reviews
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Chicago, Illinois
Reviewed yesterday NEWvia mobile

1. When I first arrived at the front desk Mr. Dan Rivera , provided the best customer service upon check in. The check in process was early, fast and efficient. The bell men and security were attentive upon getting out of the taxi, so the property is safe inside. Mr. Jose Melendez at the front desk provided me with complementary...

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Helpful?
1Thank Felician V
Hobart, Indiana
Reviewed yesterday NEW

My wife and I stayed at this property for 7 nights and it was our first, but not last, trip to San Juan. It's a little pricey, but well worth it. The location is fabulous, the amenities are great, and the ocean view makes the price well worth the cost. I had one small security issue that came up during...

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Helpful?
1Thank nwinjim
Washington, DC
Reviewed 2 days ago NEWvia mobile

My boyfriend and I stayed here for 4 days/3 nights in the suite tower and we truly enjoyed our stay. The room was very spacious - kitchenette, pullout sofa, large bathroom, plenty of storage space, and a comfy bed. The only issues I would say are the bathroom lighting since the walls are glass you will more than likely disturb...

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Helpful?
1Thank MzGrenada
Mike R, Manager at La Concha Renaissance San Juan Resort, responded to this review

The time taken to share with us your feedback is truly appreciated. Thank you as well for sharing with us recommendations on what you consider we can improve about the stay we provide our guests. It was our pleasure hosting you. For new reservations and the best available rate for your next stay at La Concha Renaissance Resort, you can...

Chicago, Illinois
Reviewed 2 days ago NEW

The Property This hotel is very nice. It is worth the price for the view and location. We stayed at the suite tower with an ocean view and it was magnificent! The rooms are modern and clean and spacious. Everyday day we woke up to the tranquil sounds of the ocean and it was nice to have a balcony as...

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Helpful?
1Thank Tasha P
Mike R, Manager at La Concha Renaissance San Juan Resort, responded to this review

Thank you for taking the valuable time to share with us such an insightful review. We take great pride meeting our guests' expectations and we are pleased to read you had an enjoyable and memorable stay. We are certain our future guests will benefit a lot from your tips and recommendations. We hope to welcome you back in the near...

Reviewed 2 days ago NEWvia mobile

I recently stayed at La Concha for 3 days during a work trip. Rooms were clean and spacious. The staff was incredibly attentive and friendly, especially our poolside server Hector T., who had the best recommendations! Can't wait to return!

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Helpful?
1Thank Emily S
Mike R, Manager at La Concha Renaissance San Juan Resort, responded to this review

We truly appreciate your feedback and the fact that you chose La Concha Renaissance Resort as your hotel destination in Puerto Rico. We hope to have the pleasure of welcoming you back to provide you with another enjoyable and remarkable visit. For new reservations and the best available rate for your next stay at La Concha Renaissance Resort, you can...

San Juan, Puerto Rico
Reviewed 2 days ago NEW

During the past months have been attending several meetings at La Concha as part of my work and the service has been great. Very nice rooms, good food and service. During the last meetings we have been assigned Rosa Ferreras from the Banquest area who has provided a great service. Will continue hosting meetings here in the future.

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Helpful?
Thank MMM008
Mike R, Manager at La Concha Renaissance San Juan Resort, responded to this review

It has been our pleasure welcoming and serving you at La Concha Renaissance Resort. The time taken to share with us your valuable feedback and such flattering comments about Rosa, is truly appreciated. We will share your review with Rosa for her excellent service during your visits to our hotel. Thank you for your business and for always choosing us....

Reviewed 3 days ago NEWvia mobile

Everyone who works there is super friendly. We had the same waiter a few days in a row, Jose L. Cruz, who could not have been any nicer. Thanks Jose! Sunday brunch outside on the patio was 👌. Strong mimosas and the waiters brought a new one as soon as we were half way through with our glass.

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Helpful?
Thank Max R
Mike R, Manager at La Concha Renaissance San Juan Resort, responded to this review

Thank you for taking the valuable time to share with us such flattering comments about the dedicated and attentive service provided by our team member José. Please, rest assured we will share your excellent feedback with him in an effort for him to continue such outstanding service and hospitality. For new reservations and the best available rate for your next...

Tampa, Florida
Reviewed 3 days ago NEW

I stayed at this property for a 4 day weekend with my wife and daughter. I have stayed at other resorts on the island but this was the best so far. The hotel is convenient to everything and it has all you need. We had a tower suite on the top floor (11). The view was fantastic. The infinity edge...

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Helpful?
3Thank Mark R
Mike R, Manager at La Concha Renaissance San Juan Resort, responded to this review

We are pleased to read we achieved our mission of providing you with an enjoyable and flawless stay. Thank you for taking the time to share with us your valuable feedback. For new reservations and the best available rate for your next stay at La Concha Renaissance Resort, you can contact us directly by calling 1-866-888-1958. At your service, Mike...

Orlando, Florida
Reviewed 3 days ago NEW

We booked a room through Priceline for a standard room and was upgraded to a suite. The suite accommodations are Absolutely stunning and spacious. The rooms are very clean & modern. I would recommend this resort to anyone traveling to San Juan. Its a great location, friendly staff, lots of amenities, and on the ocean. We originally stayed at the...

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Helpful?
2Thank Sylvia W
Mike R, Manager at La Concha Renaissance San Juan Resort, responded to this review

We are glad to read you enjoyed our hotel accommodations so much and got the relaxing stay we strive all our guests to experience. Thank you for choosing and letting us serve you. For new reservations and the best available rate for your next stay at La Concha Renaissance Resort, you can contact us directly by calling 1-866-888-1958. At your...

Stamford, Connecticut
Reviewed 4 days ago NEW

The staff was second to none. From the check-in experience with the front desk staff (Gladymar was warm and welcoming), to the food service providers (we LOVED Rosalie and Karla at the poolside restaurant Solera), to the housekeeping team -- everyone was incredibly friendly, professional and accommodating. The Ocean view suite did not disappoint and fully met the needs of...

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Helpful?
4Thank aThing4PalmTrees
Mike R, Manager at La Concha Renaissance San Juan Resort, responded to this review

Thank you for taking the time to provide us with your valuable feedback and for sharing with us not only your stay highlights, but also recommendations on what you consider we can improve. Please rest assured, your review will be shared with our Management team, as your satisfaction is our priority. For new reservations and the best available rate for...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the La Concha Resort experience, the stunning renovation of one of San Juan's most elegantly chic properties. On a sun-drenched corner of Caribbean beachfront in San Juan's most prestigious Condado district, La Concha is an icon of modernist architecture replete with spacious exhilarating decor and detail. ... more   less 

Additional Information about La Concha Renaissance San Juan Resort

Address: 1077 Ashford Avenue, San Juan 00907-1128, Puerto Rico (Formerly La Concha Resort: A Renaissance Hotel)
Region: Caribbean > Puerto Rico > San Juan
Price Range: $311 - $591 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — La Concha Renaissance San Juan Resort 4*
Number of rooms: 483
Reservation Options:
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Also Known As:
La Concha Hotel Renaissance
Renaissance San Juan
San Juan Renaissance
Hotel Style:
#2 On the Beach Hotel in San Juan
#2 Business Hotel in San Juan
#3 Romantic Hotel in San Juan
#4 Luxury Hotel in San Juan
#6 Family Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from La Concha Renaissance San Juan Resort staff and other travellers.
308 questions
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New York, New York, United States
The Villages, Florida

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Questions? Get answers from La Concha Renaissance San Juan Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a high floor in the suites tower.”
MarkR165, 24 Apr 2017 | Read review
“Ocean view suite is IDEAL for families; especially if you have any little nappers in tow.”
aThing4PalmTrees, 23 Apr 2017 | Read review
“Rooms that have ocean room, you ccan still hear the ocean even with the windows closed, very nice calming sound.”
patriciacU8723NR, 23 Apr 2017 | Read review
“Ask to see room first”
PuertoRico2013, 23 Apr 2017 | Read review
“Any room facing the ocean”
JZ55, 21 Apr 2017 | Read review
5 of 5