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La Concha Renaissance San Juan Resort

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La Concha Renaissance San Juan Resort
La Concha Renaissance San Juan Resort
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7,085 Reviews from our TripAdvisor Community

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There are newer reviews for La Concha Renaissance San Juan Resort
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Showing 6,818: English reviews
New York City, New York
Reviewed 10 February 2015

I went last week solo for 4 days. The weather was perfect. The hotel was very nice and the service was great. I was disappointed in the beach. Not a very nice one, and quite small. But the pool area was very nice. Food at the hotel very good. The rooms were very clean- I was surprised at how small...

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1Thank lseader
Grand Rapids
Reviewed 10 February 2015

This property is beautiful. Very clean, great location and view. I won this property on Priceline, so for us it was a good price, but be advised, the resort fee is $30 a night. We got free Wi-Fi and very nice toiletries, but that really is the only thing that is included.

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1Thank Tina D
Luis R, General Manager at La Concha Renaissance San Juan Resort, responded to this review

Dear Tina D, Thank you for taking the time to write about your stay. Next time your travels bring you back to Puerto Rico, please contact us directly to assure you the best experience. Looking forward to welcome you again soon! Saludos, Luis R. Rivera General Manager

Woodstock, Georgia
Reviewed 10 February 2015

Visited for spring 2012.......couldn't have chosen a better place to stay. Looked thru the reviews on Trop Advisor. They were spot on with the description and recommendations. Lovely room. Clean. Exactly what it looked like in the pictures. Maid service was friendly, all the staff were helpful and friendly. Great location to restaurants (open 24 hrs), directly on the beach....

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3Thank sando93
Washington DC, District of Columbia
Reviewed 9 February 2015

The location is fantastic but this is an upscale resort in the upscale San Juan neighborhood of Condado. There is also a casino onsite and a beach. There seemed to be 3 different buildings for room options. I chose the Suites Tower and my room was HUGE. I had a living room, semi-kitchen, large bedroom, closet, bathroom, and balcony. Elevator...

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Thank SeatOfMyPntsTravelr
Luis R, General Manager at La Concha Renaissance San Juan Resort, responded to this review

Dear SeatOfMyPntsTravelr, Thank you for taking the time to write about your stay. I am glad to hear that you found our resort's location to be fantastic and the rooms the perfect size for you. Next time your travels bring you back to Puerto Rico, please contact us directly so that we can ensure your complete satisfaction. Saludos! Luis R....

Mount Kisco, New York
Reviewed 9 February 2015

I have to say we had a great time - the weather was perfect. I booked two rooms quite a while ago to celebrate my husband's 60th birthday with our two sons. I chose the ocean front rooms so he could see the water at all times. Although, the view was great, our room was really tiny - they say...

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3Thank 860susan
Luis R, General Manager at La Concha Renaissance San Juan Resort, responded to this review

Saludos 860susan, Please wish a happy 60th birthday to your husband for me. I am delighted to hear that you chose us as your preferred location to celebrate this special day. Regarding your room change, we do everything in our power to meet our guests needs whenever we have the availability. So we sincerely apologize for not being able to...

Reviewed 9 February 2015 via mobile

Frist at all i want to thanks la concha team for my amazing Vacation.Its nice to see Felix the guy is Amazing and Genuine.Front Desk Amazing Service Eva check us in she is a doll. At the Concierge Desk Michael he is Amazing he made all are dinner reservation at 1919 Spa reservation at The Spa he know everything in...

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Helpful?
Thank Suetan22
Luis R, General Manager at La Concha Renaissance San Juan Resort, responded to this review

Dear Lisasark, Thank you for taking the time to write about us and your stay. I am glad you were able to enjoy our beach and our amenities. Whenever you decide to come back, please contact us directly to provide you the best possible rate. Sincerely, Luis R. Rivera General Manager

Reviewed 8 February 2015

The hotel has a resort feel, yet it is accessible to some phenomenal restaurants. The hotel is on the beach and it is easy to have complimentary lounge chairs and umbrellas set up daily. The pools are warm and pretty. Everyone at the hotel was friendly and professional. The hotel restaurants were typical hotel restaurants. Nothing bad - nothing amazing....

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2Thank Lisasark
New York City, New York
Reviewed 8 February 2015

Nice hotel, rooms need an update. Pool area and beach were beautiful. Ample lounges for everyone. Noise from park next door and early morning landscaping not so good. Lobby lounge and restaurants are all very nice and very good.

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2Thank Medimom
Luis R, General Manager at La Concha Renaissance San Juan Resort, responded to this review

Saludos Medimom, We appreciate your review and the fact that you care enough to let us know what we do right as well as suggestions for improving our service. Please be assured that I will share your letter with all my staff since we are constantly working to assure that our guests receive the best service possible. Looking forward to...

Tybee Island, Georgia
Reviewed 8 February 2015

This was our 5th yearly trip to La Concha and as usual another excellent trip and stay at this beautiful facility. We had a junior suite for 10 days and loved this setup. As usual there was nFelix outside to greet us and once we were at the check in we were greet by Hector Davilla one the managers who...

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1Thank Jerry O
Luis R, General Manager at La Concha Renaissance San Juan Resort, responded to this review

Dear Jerry O, Thank you for the amazing review about your stay and for your loyalty! We are delighted to read that you had such a good time and truly enjoyed all the aspects of our property including our casino, Perla restaurant and the beach. So happy to hear you will be back again soon! Looking forward to welcome you....

Sydney, Australia
Reviewed 7 February 2015

Managed to get this hotel as a bargain, and didn't regret a single moment of it. Despite the low price, this hotel was big on nearly everything - the most important of which was customer service. Upon checking in, the receptionist told me that there were options for our hotel room, either one with a king sized bed and a...

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7Thank Thalius

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the La Concha Resort experience, the stunning renovation of one of San Juan's most elegantly chic properties. On a sun-drenched corner of Caribbean beachfront in San Juan's most prestigious Condado district, La Concha is an icon of modernist architecture replete with spacious exhilarating decor and detail. ... more   less 

Additional Information about La Concha Renaissance San Juan Resort

Address: 1077 Ashford Avenue, San Juan 00907, Puerto Rico (Formerly La Concha Resort: A Renaissance Hotel)
Region: Caribbean > Puerto Rico > San Juan
Price Range: $363 - $779 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — La Concha Renaissance San Juan Resort 4*
Number of rooms: 483
Reservation Options:
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Also Known As:
La Concha Hotel Renaissance
Renaissance San Juan
San Juan Renaissance
Hotel Style:
#2 On the Beach Hotel in San Juan
#2 Business Hotel in San Juan
#3 Romantic Hotel in San Juan
#3 Luxury Hotel in San Juan
#6 Family Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from La Concha Renaissance San Juan Resort staff and other travellers.
284 questions
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New York, New York, United States
The Villages, Florida

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Questions? Get answers from La Concha Renaissance San Juan Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ocean view for sure!!!!”
 of 5 bubbles V9424EDluism, 23 Feb 2017 | Read review
“High floor, ocean view..”
  • View from our room on the 11th floor
 of 5 bubbles 265kimy, 22 Feb 2017 | Read review
“The suites are great with ocean balconies, very clean and you have a kitchen to make your own cocktails.”
 of 5 bubbles steverM5149TL, 21 Feb 2017 | Read review
“Get a beach side view for sure!”
 of 5 bubbles I8620KIemilyc, 21 Feb 2017 | Read review
“We're on the 10th floor and on the east side (newer end). Awoke 4 a.m. to construction during the week.”
 of 5 bubbles staudts, 20 Feb 2017 | Read review
5 of 5