We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

La Concha Renaissance San Juan Resort

Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
Compare best prices from top travel sites
and 9 more sites!
Professional photos
La Concha Renaissance San Juan Resort
La Concha Renaissance San Juan Resort
Panoramas (2)
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]}}
Add Photo Write a Review

7,264 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for La Concha Renaissance San Juan Resort
See the most recent reviews
Showing 6,987: English reviews
Omaha, Nebraska
Reviewed 23 February 2015

I hosted a business meeting at the hotel and found it have excellent facilities, food, rooms, and service. My wife and I also stayed a few extra days and thoroughly enjoyed ourselves. Special recognition goes out to Eva, Joshua, Felix, and Roberto for going above and beyond whenever we asked them for anything! We will definitely come back soon!

 Report
Helpful?
Thank Dave C
Luis R, General Manager at La Concha Renaissance San Juan Resort, responded to this review

Saludos Dave C, Thank you for taking the time to write about your stay. I am pleased to learn that you took some extra days to enjoy yourselves. I will definitely share your comments with our staff to make sure they get recognized for their special work. We look forward to welcome you back again soon! Luis R. Rivera General...

Stamford, Connecticut
Reviewed 23 February 2015

My wife and I thoroughly enjoyed our stay at La Concha. The location is wonderful, right on a very beautiful beach, with upscale restaurants and fashionable shops in the area; the staff and the service were first class; the room was inviting, clean, comfortable, modern, and had a great ocean/beach view; and the facility itself is nonpareil, with every amenity...

 Report
Helpful?
Thank not_necessary2014
Reviewed 23 February 2015

I only stayed one night in fairness. This is a beautiful hotel with all the expected amenities. From the time I checked in, to dinner that night to an issue getting into my room to breakfast and then trying to set up a private car service I encountered a very smug attitude... My colleague and I both were taken aback.

 Report
Helpful?
4Thank BBB446PPP
Luis R, General Manager at La Concha Renaissance San Juan Resort, responded to this review

Dear BBB446PPP, I want to take this time to thank you for taking the time to write a review about your stay, and to apologize for the service you mention here is not characteristic of our resort. We truly value the opinion of our customers. Everything we do is aimed at providing you with an excellent experience. I would like...

College Park, Georgia
Reviewed 23 February 2015 via mobile

The staff were friendly and accommodated our every need! We arrived a few hours before check in and they were able to provide a room for us. It was very clean and comfy. Although take in mind when you book a city view room that Puerto Rico never sleeps so you might hear some noise from the streets in the...

 Report
Helpful?
1Thank Allyson T
Luis R, General Manager at La Concha Renaissance San Juan Resort, responded to this review

Dear Allyson, Your words flatter us immensely and give us even more drive to keep doing what we love: make our guests happy! Everyday we strive to provide the best high quality service all La Concha guests deserve. We hope to have you stay once again in our hotel and we will be waiting for you so you can experience...

Chicago, Illinois
Reviewed 23 February 2015

This a very clean and comfortable hotel. It is located right on the beach. There are 3 different pools with 2 overlooking the ocean. I found the grounds to be very clean and well manicured even though it was very busy during my stay. The food and drinks are expensive. You can walk right outside and find many better options...

 Report
Helpful?
4Thank Keith R
Washington, DC
Reviewed 23 February 2015

In order to end on a positive note, I’ll start with the bad news. The level of customer service is simply not commensurate with the price point of the hotel and is inferior to the four other properties in which I've stayed in Puerto Rico. The staff are generally inefficient and hurried and occasionally downright rude. There were notable lapses...

 Report
Helpful?
5Thank Davidwatts
Luis R, General Manager at La Concha Renaissance San Juan Resort, responded to this review

Dear Davidwatts, Thank you for taking the time to share your thoughts regarding your stay. The experiences you described here are not characteristic of the level of service our colleagues strive to provide, so for that I sincerely apologize. I will personally share your feedback with our Housekeeping and Engineering department managers to correct your concerns and avoid a reoccurrence...

Reviewed 23 February 2015 via mobile

We put together a last minute trip to Puerto Rico to get out of the Winter freeze in NY. LaConcha proved to be very kid friendly. It was very clean and well kept. The staff were all outstanding, courteous and helpful. The hotel is walking distance or short cab ride to many restraints and attractions. The Marriott in right down...

 Report
Helpful?
Thank Buffalo5
Reviewed 23 February 2015

We stayed at the hotel for a wedding on Saturday February 21. The next day we decided to go to the pool. Although the pool bar crew were busy and most of them would take forever to take our orders or bring our drinks and food, there was a young man named Bryan Matos who provided an excellent service. Bryan...

 Report
Helpful?
4Thank RAGooch
Long Island, New York
Reviewed 22 February 2015

I just stayed at la concha from 2/13-2/20/15. From the moment we pulled up to the resort We were greeted by the amazingly nice staff and treated just like family. The hotel is ammculate. We stayed in the older tower but with an Oceanfront view room which is the only way to go in my opinon. The view was amazing....

 Report
Helpful?
3Thank Anthony C
Luis R, General Manager at La Concha Renaissance San Juan Resort, responded to this review

Dear Anthony C, Thank you so much for taking the time to share your feedback following your memorable experience at La Concha, A Renaissance Resort. I am delighted to read that you enjoyed our location and amenities. It is most kind of you to highlight our team member Michael Tischler for his hospitality and service. I will make sure to...

Reviewed 22 February 2015 via mobile

Loved this hotel. Stayed over Valentine's Day, and though the surf was a bit rough due to storms, we thoroughly enjoyed our stay. It's clean and modern while still being comfortable and friendly-- a hard combination to find, in my experience. Best feature was the soundproof inner door on the room-- it blocked out the music from the club on...

 Report
Helpful?
Thank Kaley O

4,787 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (4411)
Viewed
Hotel & Grounds (836)
Viewed
Pool/Beach Area (779)
Viewed
View from Room (393)
Viewed
Room/Suite (693)
Viewed
Bathroom (96)
Viewed
Family/Play Areas (5)
Viewed
Dining (169)
Viewed
Business Centre/Function Rooms (9)
Viewed
0:48
Videos (5)
Viewed
Other (1426)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (248)
Viewed
Amenities (11)
Viewed
Beach (23)
Viewed
Infinity Pool (7)
Viewed
Oceanfront Junior Suite (68)
Viewed
Outdoor Pools (24)
Viewed
Dining (28)
Viewed
The Hotel (87)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (128)
Viewed
Hotel & Grounds (22)
Viewed
Pool/Beach Area (11)
Viewed
View from Room (1)
Viewed
Business Centre/Function Rooms (21)
Viewed
Dining (11)
Viewed
Room/Suite (31)
Viewed
Other (31)
07/05/2017 08/05/2017
Hotels you might also like...
Also consider these accommodations in or near San Juan
0.3 km away
Condado Vanderbilt Hotel
1.4 km away
Caribe Hilton San Juan
Caribe Hilton San Juan
#19 of 46 in San Juan
6,769 reviews
4.8 km away
Hotel El Convento
Hotel El Convento
#2 of 46 in San Juan
2,649 reviews
Show Prices
Show Prices
Show Prices
24.0 km away
Dorado Beach, a Ritz-Carlton Reserve
6.6 km away
The Ritz-Carlton, San Juan
The Ritz-Carlton, San Juan
#6 of 13 in Isla Verde
3,114 reviews
0.4 km away
San Juan Marriott Resort & Stellaris Casino
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the La Concha Resort experience, the stunning renovation of one of San Juan's most elegantly chic properties. On a sun-drenched corner of Caribbean beachfront in San Juan's most prestigious Condado district, La Concha is an icon of modernist architecture replete with spacious exhilarating decor and detail. ... more   less 

Additional Information about La Concha Renaissance San Juan Resort

Address: 1077 Ashford Avenue, San Juan 00907-1128, Puerto Rico (Formerly La Concha Resort: A Renaissance Hotel)
Region: Caribbean > Puerto Rico > San Juan
Price Range: $311 - $591 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — La Concha Renaissance San Juan Resort 4*
Number of rooms: 483
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Priceline, Travelocity, Hotels.com, Hotwire, Booking.com, HotelsClick, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your La Concha Renaissance San Juan Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
La Concha Hotel Renaissance
Renaissance San Juan
San Juan Renaissance
Hotel Style:
#2 Business Hotel in San Juan
#2 On the Beach Hotel in San Juan
#3 Romantic Hotel in San Juan
#4 Luxury Hotel in San Juan
#6 Family Hotel in San Juan
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from La Concha Renaissance San Juan Resort staff and other travellers.
308 questions
Ask a question
New York, New York, United States
The Villages, Florida

See all questions (308)

Questions? Get answers from La Concha Renaissance San Juan Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a high floor in the suites tower.”
MarkR165, 24 Apr 2017 | Read review
“Ocean view suite is IDEAL for families; especially if you have any little nappers in tow.”
aThing4PalmTrees, 23 Apr 2017 | Read review
“Rooms that have ocean room, you ccan still hear the ocean even with the windows closed, very nice calming sound.”
patriciacU8723NR, 23 Apr 2017 | Read review
“Ask to see room first”
PuertoRico2013, 23 Apr 2017 | Read review
“Any room facing the ocean”
JZ55, 21 Apr 2017 | Read review
5 of 5
Check these sites for availability
Expedia.com
Orbitz.com
Priceline
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates