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La Concha Renaissance San Juan Resort

Booking.comUS$189*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$233*
US$189*
US$233*
US$189*
US$233*
US$189*
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La Concha Renaissance San Juan Resort
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7,312 Reviews from our TripAdvisor Community

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There are newer reviews for La Concha Renaissance San Juan Resort
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Showing 7,031: English reviews
Sao Paulo, SP
Reviewed 19 January 2015 via mobile

we were at La concha twice. Firts time ( for 1 day) was great, the room services and restaurants was very good. The second time we decided to accept their best suite.... for us was not good at all!!!! the first night our air conditioning was crazy ( too hot too cold) and next day no one cleaned our room!!!!😞...

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Helpful?
Thank claudia G
Luis R, General Manager at La Concha Renaissance San Juan Resort, responded to this review

Dear claudia G, I would like to take this time to apologize for any inconveniences experienced with your rooms. I will forward your message to our engineering department to ensure we verify the situation. We hope this situation doesn't put up a returned stay with us. We look forward to welcome you again soon! Saludos, Luis R. Rivera General Manager...

Reviewed 18 January 2015

My friends and I chose this hotel because of its proximity to the main San Juan area and honestly because of all the great reviews it received, and I'm happy to say that it actually DESERVED! PROS: - the hospitality - the staff such as the first ones who greet you upon exiting your cab are so friendly and inviting,...

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Helpful?
1Thank Jacky A
Warrington, Pennsylvania
Reviewed 18 January 2015

I recently stayed at La Concha on January 11th – January 15th with my 2 daughters. Very impressed with the staff at the hotel. Everyone was friendly; very accommodating and helpful. I would like to highlight a few people: Upon arriving at the hotel, we were greeted by Felix Perez. What a delightful man. He immediately made us feel welcomed...

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Helpful?
3Thank Mary F
Luis R, General Manager at La Concha Renaissance San Juan Resort, responded to this review

Saludos Mary F, Thank you for taking the time to write about your stay! I am delighted to read that you found that every one in our staff was friendly, accommodating and helpful. I will make sure to share your review with them, as they take pride in making our guests' stay unforgettable. We look forward to welcome you again...

Swedesboro, New Jersey
Reviewed 17 January 2015

This was our second time staying in the Condado district of San Juan. Last year we stayed at the Marriott Stellaris, but we chose La Concha this year. We stayed in a 1 bedroom suite (with kitchenette) in the suite tower, 6th floor. If you are looking for a secluded resort out in the middle of nowhere, this resort is...

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7Thank Karen M
williamsburg
Reviewed 16 January 2015

Had a good four days at La Concha..no wait for a room, food poolside very good, room good (ocean view)...staff very helpful and friendly.....this was over Christmas.lots of great restaurants nearby....especially Cuban. El ropa vieja...

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Helpful?
1Thank bobgelb
Luis R, General Manager at La Concha Renaissance San Juan Resort, responded to this review

Saludos bobgelb, Thank you for taking the time to write about your experience with us. I am glad that you got to spend a good four days with us. I am sure your stay gave you a different perspective about a Christmas celebration in Puerto Rico. We look forward to welcome you again soon! Sincerely, Luis R. Rivera General Manager

Dublin, Ireland
Reviewed 16 January 2015

I was working in PR for a week and decided to stay on for a bit afterwards. While working I stayed in Caribe Hilton - pretty damn good. However, this place was in a league of its own. Myself and my girlfriend (both 23) had an ocean-view room. Room was excellent and had excellent facilities. There are supermarkets within walking...

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1Thank moranr7
Lancaster County, Pennsylvania
Reviewed 16 January 2015

My husband (Slc80djr) previously reviewed and since you can't review the same hotel for 3 months we wanted to give this update. After a bad check -in and bar experience within the first 3 hours of our stay things have completely turned around. Our stay has been fantastic and the management team reached out to us and made up for...

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Helpful?
4Thank Amy R
Luis R, General Manager at La Concha Renaissance San Juan Resort, responded to this review

Dear Amy R, Taking for taking the time to recall your past review. What a joy to hear that the rest of your experience has been fantastic! Your feedback is integral to our ability to continue to improve our service. Feel free to contact me directly at the e-mail address below if you have any other particular comments. I hope...

Brooklyn, New York
Reviewed 16 January 2015

Extremely loud music playing all night, specifically at the main pool area. Basically if you're staying below the 5th floor you will not get any rest. Its unbelievable how loud it is even past midnight. During the day the pool and beach areas are SO crowded, its hard to find a seat or get a drink/food in less than 30...

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Helpful?
4Thank marinainbk
Luis R, General Manager at La Concha Renaissance San Juan Resort, responded to this review

Dear marinainbk, Thank you for taking the time to write about your stay at our resort. I would like to take this time to apologize for the noise disturbance. I will be sure to share your review with our team as they work hard to ensure each guest has a more than pleasant experience. I hope you have the opportunity...

Brookfield, Wisconsin
Reviewed 15 January 2015

Everything about this resort is designed to make guests comfortable. Guests of all ages, from young families to seniors, like myself, have so much to do and enjoy. The ocean view rooms offer breathtaking panoramic views. The restaurants offer delicious meals, snacks, made to your specifications. The location is ideal; near the airport, shopping, restaurants, Old San Juan. The staff...

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Thank bd2424
NY
Reviewed 15 January 2015

Just got back from five day stay at La Concha. Hotel has great amenities, attentive staff, pools with lots of seating and shade with as many towels as you want, nice beach, very good restaurants and a perfect location. It's close to the airport without being in flight path of large commercial planes. It's easy to get anywhere on the...

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Helpful?
1Thank Laurie K
Luis R, General Manager at La Concha Renaissance San Juan Resort, responded to this review

Saludos Laurie K, I am so glad to hear that you were able to have a wonderful getaway. Thank you for taking the time to write about your stay and letting future guests know about your particular experience. I hope to be able to welcome you back to La Concha Resort soon! Sincerely, Luis R. Rivera General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the La Concha Resort experience, the stunning renovation of one of San Juan's most elegantly chic properties. On a sun-drenched corner of Caribbean beachfront in San Juan's most prestigious Condado district, La Concha is an icon of modernist architecture replete with spacious exhilarating decor and detail. ... more   less 

Additional Information about La Concha Renaissance San Juan Resort

Address: 1077 Ashford Avenue, San Juan 00907-1128, Puerto Rico (Formerly La Concha Resort: A Renaissance Hotel)
Region: Caribbean > Puerto Rico > San Juan
Price Range: $304 - $573 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — La Concha Renaissance San Juan Resort 4*
Number of rooms: 483
Reservation Options:
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Also Known As:
La Concha Hotel Renaissance
Renaissance San Juan
San Juan Renaissance
Hotel Style:
#2 Business Hotel in San Juan
#2 On the Beach Hotel in San Juan
#3 Romantic Hotel in San Juan
#4 Luxury Hotel in San Juan
#6 Family Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from La Concha Renaissance San Juan Resort staff and other travellers.
321 questions
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New York, New York, United States
The Villages, Florida

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Questions? Get answers from La Concha Renaissance San Juan Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you're budget allows, reserve an ocean front suite in the suite tower. You will not be dissapointed!!”
  • Towel animal, woof woof!!
Mikesa1721, 21 May 2017 | Read review
“Oceanfront room worth the view, for sure.”
sfl513, 20 May 2017 | Read review
“Spring for an Ocean View to maximize your enjoyment of your stay”
InNeedofaGetaway, 18 May 2017 | Read review
“The sound of the waves on the ocean side will put you to sleep.”
Beach_LVR0612, 17 May 2017 | Read review
“we had a wonderful corner room in the tower -- awesome beach view”
twt_traveler, 16 May 2017 | Read review
5 of 5
Booking.com
US$189* /night
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Orbitz.comUS$189
PricelineUS$189
TripAdvisorUS$189
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*Disclaimer
Prices are for 1 room, 2 adults
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