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Holiday Inn Mayaquez & Tropical Casino

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Traveller (101)
Room & Suite (55)
Pool & Beach (25)
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Overview
  • Excellent34%
  • Very good38%
  • Average20%
  • Poor4%
  • Terrible4%
Travellers talk about
“puerto rico”(30 reviews)
“room was clean”(18 reviews)
“fat tuesday”(6 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (299)
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52
13
9
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All reviewspuerto ricoroom was cleanfat tuesdayrecommend this hotelbusiness hotelbreakfast buffetplenty of parkinghotel is greatwest sidegreat roomslot machinesservice was greatstayed one nightcasinoislandcoastpr
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71 - 75 of 230 reviews
Reviewed 28 April 2016

Stayed on Holiday Inn on April 19 and 20 on business trip. Pleasant stay, nice room and comfortable bed. Definitely will stay again on August for another scheduled business trip. Personnel was very attentive and accommodating to guest needs.

Thank jorgong
Reviewed 26 April 2016 via mobile

This stay was in march 2016, for Holly week, excellent personal, clean and the food very nice, the location was perfect, this hotel no have beach, but has a great location to take the road to see close towns like Cabo Rojo, San German, etc

Thank gosh1961
Reviewed 25 April 2016 via mobile

The hotel is being renovated and the rooms are beautiful and immaculate. Customer service is probably the best thing starting with front desk. Plan to stay there more often when traveling to that part of the Island because of its location. We highly recommend it.

Thank Enrique C
Reviewed 18 April 2016 via mobile

It was a very busy weekend in Mayaguez due to Las Justas 2016. The hotel has some years, the furniture is old fahioned not fancy. It's a good/avarage hotel for a nice price. Staff was really servicial and friendly. Great security staff. As soon as...More

Thank Evelopez
Response from IHGService, Guest Relations Manager at Holiday Inn Mayaquez & Tropical CasinoResponded 3 May 2016

Dear Evelopez, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff and breakfast. However, we’re sorry we fell below your expectation regarding the bathroom cleanliness...More

Reviewed 7 April 2016

We stayed at this hotel many many many times and we keep coming back because it always delivers. Check in takes two minutes. Check out takes half a minute. The rooms are always clean, the beds are comfy, there are plenty of pillow options. Bathrooms...More

1  Thank MichelleC011
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Casino and Gambling
Outdoor pool
Details
Price range
US$129 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$129 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (101)
Room & Suite (55)
Pool & Beach (25)
Dining (10)
Amenities (12)
Questions & Answers
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Jeansreview
11 November 2016|
AnswerShow all 4 answers
Response from Milford_PaMooseman | Reviewed this property |
There is no pool pass. They can just go and enjoy the pool.
1
Vote
Amy R
1 July 2016|
AnswerShow all 7 answers
Response from Felix D | Reviewed this property |
si
0
Votes
Shahan S
20 April 2015|
AnswerShow all 2 answers
Response from paquitin | Reviewed this property |
If you arrive to San Juan Airport I will recomend you to rent a car to go to Holiday Inn in Mayaguez because the trip is about 2 to 2:30 hrs. from San Juan. I am not sure about special transportation from San Jian Airport to... More
0
Votes
Room Tips
"Rooms on the top floors tend to be quieter."
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"We were in 522, nice room, view to main entrance."
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"The higher the room the better the view"
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"Room 301 is quiet."
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