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Holiday Inn Mayaquez & Tropical Casino

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257 Reviews from our TripAdvisor Community

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Showing 198: English reviews
Jacksonville, Florida
Reviewed 13 June 2015 via mobile

We were there for 3 nights. Centrally located in Mayaguez. Staff were friendly and rooms were clean and upgraded. Your typical Holiday Inn room. We would stay here again on our next visit. Ruben was extremely nice to us. The breakfast was good.

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Thank Newell M
San Juan
Reviewed 27 May 2015 via mobile

Hreat place. Nice and clean room and excwptional staff service. Food at Hollys is very good. The hotel is centrally located for vists to La Parguera or Boqueron. There are so many nice restaurants and places to visit around the area that it is worth spending a weekend finding new restaurants and places ro visit.

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4Thank RafaelFranciscoColon
Brooksville, FL
Reviewed 26 May 2015

My stay was mostly for business and only for one night. It was very late when I checked in & can't remember my room #. However, my room was clean & the bed was very comfortable. Breakfast was very good and I would stay here again!

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1Thank hapitrvlr
Albuquerque, New Mexico
Reviewed 9 May 2015

I am giving this hotel an average rating, although I am sure most people would rate it higher. It is a Holiday Inn and it is a fine hotel, but it is just like every other Holiday Inn I have ever stayed at. I like Holiday Inns. They are clean, comfortable, and predictable. This one has a casino, if you...

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2Thank grizz9
IHGCare, Guest Relations Manager at Holiday Inn Mayaquez & Tropical Casino, responded to this review

Dear grizz9, First of all, thank you very much for your recent stay at our hotel. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs....

Richmond, Virginia
Reviewed 15 April 2015 via mobile

I've been traveling to mayaguez and staying at this hotel for the past 3 yrs. In the past my biggest issue was that the hotel was dated but in the past few months it has undergone renovations, the new rooms are modern and more inviting, the restaurant is top notch, "Fat Tuesday's" being inside the hotel is super convenient and...

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Thank PhillipDaSecond
Rio Grande, Puerto Rico
Reviewed 30 March 2015

I stayed for a week and my experience was good. The hotel was clean, good atmosphere and the service was great! The buffet breakfast was hot and had variety everyday. The only thing I didn't like was the pool area. The pool was very dirty and there were animals all around like roosters and cats.

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1Thank Yiraliz
Arecibo, Puerto Rico
Reviewed 17 March 2015

Our family of three stayed at this hotel for one night due to my daughter's school activity. The front desk service was corteous and excellent. The pool area was well kept. My only recommendation is to have realy pool towels. The rooms were clean and the air conditioning work perfectly. There are no nice views, but it is very well...

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1Thank DAISY A
Reviewed 17 March 2015

Nice hotel. Very Friendly Staff. It took us about 20 minutes to check in. Very Busy at front desk. It is a older hotel but very comfortable. We were in a smoking room; and it did not smell like smoke at all. The only thing that I disliked was the carpet in room must have been just cleaned because the...

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Thank sgtc1234
Yonkers, New York
Reviewed 15 March 2015

Our stay this March was short however we returned because our last stay was so pleasant. I will agree this time around our room was very dated and the stains on the rugs were a bit unsettling. The service as always was pleasant we had trouble with our door locking and they came up immediately to correct the problem. I...

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Thank GEEMELEN
Springfield, Missouri
Reviewed 22 February 2015 via mobile

Lack of water pressure, executive level lounge is closed and no breakfast offered despite the website saying executive level includes breakfast, refridgerators and breakfast. In fact, they have all sorts of construction trash and extra refrigerators stacked in the former lounge with brown paper on the windows. It looks nice for the executive floor which costs 10.00 more a night...

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1Thank missourigirl65807
IHGCare, Guest Relations Manager at Holiday Inn Mayaquez & Tropical Casino, responded to this review

Dear missourigirl65807, Thank you for taking the time to review our property. I appreciate your positive feedback about the clean rooms and pleasant housekeeping staff. We work diligently to ensure our facilities and services are superior and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. The hotel is currently under renovations that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located, with all the spectacular attractions of Porta Del Sol within easy reach, Holiday Inn & Tropical Casino Mayaguez, is the ideal place to stay when your vacation or business trip takes you to the city of Mayaguez and Puerto Rico's stunning west coast. From Holiday Inn & Tropical Casino Mayaguez you can drive to an incredible water park, bowling alleys, golf courses and some of the most beautiful beaches in the Caribbean. Puerto Rico's only zoo is minutes away from the comfort of your room. Holiday Inn & El Tropical Casino welcomes you! Book your Mayaguez hotel reservations today for the upcoming events, Mayaguez University Graduation, RUM Mayaguez University Job Fair, Punta Borinquen Golf Club and Club Deportivo Del Oeste Golf Club. ... more   less 

Additional Information about Holiday Inn Mayaquez & Tropical Casino

Address: 2701 Hwy 2, Mayaguez 00680, Puerto Rico
Region: Caribbean > Puerto Rico > Mayaguez
Price Range: $177 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Mayaquez & Tropical Casino 3*
Number of rooms: 142
Reservation Options:
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Also Known As:
Holiday Inn Mayaquez And Tropical Casino
Holiday Inn Mayaquez & Tropical Hotel Mayaguez
Holiday Inn Mayaguez
Mayaguez Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Mayaquez & Tropical Casino staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher level rooms are quieter.”
 of 5 bubbles OmnificentNewYorker, 18 Jan 2017 | Read review
“RENOVATED --make sure you get a renovated room!”
 of 5 bubbles 895denn, 8 Jan 2017 | Read review
“Verify that your fridge works, mine did not.”
 of 5 bubbles rolandod949, 11 Dec 2016 | Read review
“"Rooms on the south side are quieter" "Corner suites are large and sunny" "Higher floors have less A/C unit noise"”
 of 5 bubbles , 29 Nov 2016 | Read review
“Rooms higher up more peaceful”
 of 5 bubbles Ralphn680, 31 Oct 2016 | Read review
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