We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Holiday Inn Mayaquez & Tropical Casino

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Holiday Inn Mayaquez & Tropical Casino
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

249 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Holiday Inn Mayaquez & Tropical Casino
See the most recent reviews
Showing 192: English reviews
Miami, Florida
Reviewed 20 December 2014

We stayed here during our road trip around the island. I picked Holiday Inn to avoid any surprises I could expect renting a private room. Hotel delivered 100%. Staff is very friendly and accommodating. There is plenty of complimentary parking spaces. As far as food, there is a restaurant in the hotel that serves international food. Menu looks very good...

 Report
Helpful?
Thank Matej K
San Juan, Puerto Rico
Reviewed 18 December 2014

Every single person of the staff was very friendly and courteous. The location is good and there is special parking provided for guests as there is a popular casino on site that fills the parking at night. The restaurant is good. It is an all around good place but the quality of the employees stands out.

 Report
Helpful?
Thank Jarb46
Ceiba, Puerto Rico
Reviewed 10 December 2014 via mobile

Me and mi wife stayed in this hotel for 2 nights. In my opinion everything was what were looking for. Good food, bar, rooms, pool, personnel, etc. At the time we stayed they were remodeling in which they apologized for excessive noise in which personally I didn't hear anything. I love to stay in hotels to relax and look around...

 Report
Helpful?
Thank josem1129
Austin, Texas
Reviewed 3 December 2014

I took my elderly parents (92 & 86) to the Holiday Inn since we were visiting my aunt in the area and my parents LOVE casinos. The staff was uber kind to us, especially when my Dad lost his cane and got a little ornery :). I ate at their restaurant and their seafood "mofongo" was awesome! The rooms were...

 Report
Helpful?
Thank Vivian S
Las Vegas, Nevada
Reviewed 15 October 2014

I came back to this Hotel after reviewing it a while back! Guess what was new? More lightning in the parking!! I guess I was not the only one who complained! That was not all, courteous and friendly people in the front desk!!! Much better that the last time. What does it need to improve? Separate parking for hotel guest...

 Report
Helpful?
Thank tattoolawyer
goodyear, az
Reviewed 4 October 2014

Not great but not much in the area to choose from! We needed to stay in the area due to family being nearby. There aren't many hotels to choose from. The front desk clerks were extremely friendly and helpful. The room was so-so. Small pool area with chickens/roosters walking around. The water pressure would go in and out and you...

 Report
Helpful?
Thank nicoleGoodyear_Az
IHGCare, Guest Relations Manager at Holiday Inn Mayaquez & Tropical Casino, responded to this review

Dear nicoleGoodyear_Az, Thank you for taking the time to write us a review regarding your recent stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain...

Fort Lauderdale, Florida, United States
Reviewed 16 September 2014

The carpet has been here pre Bay of Pigs and they "lost" a shipment of tools I had sent here although UPS delivered them here and provided proof of delivery. Shockingly, someone signed with a fake name. Oh and let's not forget they TURN THE WATER off for a couple hours when they want. When I called the GM, his...

 Report
Helpful?
1Thank Diane D
IHGCare, Guest Relations Manager at Holiday Inn Mayaquez & Tropical Casino, responded to this review

Dear Diane D, Thank you for your review regarding your recent stay at Holiday Inn Mayaquez & Tropical Casino. It is regrettable you were not satisfied with the service you received. Unfortunately, your account settings do not allow us to send you a Private Message. You are welcome to reach out to our Guest Relations via email at IHGCare@ihg.com including...

Puerto Rico
Reviewed 11 September 2014

Lets face it, its not a 5 star hotel; if I wanted a pricey hotel I'd look elsewhere. The rooms are clean, and the staff is super friendly. I knew that being a full service hotel, my breakfast wouldn't be included, but the area has many places to eat and it has its own restaurant (although I feel its a...

 Report
Helpful?
1Thank Gypsy_pr_gal
Chicago, Illinois
Reviewed 4 September 2014

1. So I stayed at the Holiday Inn Express in San Juan for less money and breakfast was included. This is a big deal since its so convenient to eat at the hotel. 2. For the price you would expect Breakfast to be included. 3. We checked in with 5 bags and there wasn't a "Bell Boy" to help With...

 Report
Helpful?
1Thank Zz281
IHGCare, Guest Relations Manager at Holiday Inn Mayaquez & Tropical Casino, responded to this review

Dear Zz281, Thank you for taking the time to express your thoughts and concerns. I am sorry we were not able to exceed or at least be at par with your expectation. This is definitely not up to our standards and we are constantly working on improving the quality of service provided. Your feedback is very important to us as...

Reviewed 19 August 2014 via mobile

Clean, no frills holiday inn. Good location if you are spending time on the west coast of Puerto Rico. Great casino with the cheapest poker I've seen on the island (3$ tables are lowest). Overpriced drinks at the frosty beverage place off of the casino. Has a pool and gym, I didn't visit either of them.

 Report
Helpful?
Thank Saldanais

191 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (84)
Viewed
Room/Suite (12)
Viewed
Hotel & Grounds (6)
Viewed
Pool/Beach Area (3)
Viewed
Bathroom (1)
Viewed
Other (62)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (85)
Viewed
Amenities (12)
Viewed
Pool (18)
Viewed
Dining (8)
Viewed
Superior Room (30)
Viewed
The Hotel (17)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (22)
Viewed
Pool/Beach Area (3)
Viewed
Hotel & Grounds (3)
Viewed
Room/Suite (11)
Viewed
Dining (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Mayaguez
2.2 km away
Mayaguez Resort & Casino
59.3 km away
Holiday Inn Ponce & Tropical Casino
4.6 km away
Howard Johnson Inn Downtown Mayaguez PR
Show Prices
Show Prices
Show Prices
4.6 km away
Hotel Colonial
Hotel Colonial
#1 of 4 in Mayaguez
115 reviews
14.8 km away
Villa Cofresi Hotel
Villa Cofresi Hotel
#1 of 8 in Rincon
702 reviews
14.1 km away
Rincon of the Seas Grand Caribbean Hotel
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located, with all the spectacular attractions of Porta Del Sol within easy reach, Holiday Inn & Tropical Casino Mayaguez, is the ideal place to stay when your vacation or business trip takes you to the city of Mayaguez and Puerto Rico's stunning west coast. From Holiday Inn & Tropical Casino Mayaguez you can drive to an incredible water park, bowling alleys, golf courses and some of the most beautiful beaches in the Caribbean. Puerto Rico's only zoo is minutes away from the comfort of your room. Holiday Inn & El Tropical Casino welcomes you! Book your Mayaguez hotel reservations today for the upcoming events, Mayaguez University Graduation, RUM Mayaguez University Job Fair, Punta Borinquen Golf Club and Club Deportivo Del Oeste Golf Club. ... more   less 

Additional Information about Holiday Inn Mayaquez & Tropical Casino

Address: 2701 Hwy 2, Mayaguez 00680, Puerto Rico
Region: Caribbean > Puerto Rico > Mayaguez
Price Range: $175 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Mayaquez & Tropical Casino 3*
Number of rooms: 142
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Hotels.com, Priceline, Orbitz and Booking.com so you can book your Holiday Inn Mayaquez & Tropical Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Mayaquez & Tropical Hotel Mayaguez
Holiday Inn Mayaquez And Tropical Casino
Holiday Inn Mayaguez
Mayaguez Holiday Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Mayaquez & Tropical Casino staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Holiday Inn Mayaquez & Tropical Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“"Rooms on the south side are quieter" "Corner suites are large and sunny" "Higher floors have less A/C unit noise"”
 of 5 bubbles , 29 Nov 2016 | Read review
“Rooms higher up more peaceful”
 of 5 bubbles Ralphn680, 31 Oct 2016 | Read review
“Get a insect repellent coconut based for when you are at the beach”
 of 5 bubbles perlafloresb, 26 Oct 2016 | Read review
“Ask for a newly renovated pool with a view of the front of the building.”
 of 5 bubbles 986deannas, 15 Aug 2016 | Read review
“6th floor rooms very quiet and renovated”
 of 5 bubbles EBPTY, 29 Jun 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay