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Holiday Inn Mayaquez & Tropical Casino

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256 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Mayaquez & Tropical Casino
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Showing 197: English reviews
Glastonbury, Connecticut
Reviewed 22 January 2015

We stayed just one night - a Saturday - and expected that we would be bothered by late-night noise from the casino - but No. We were on the 6th floor and heard no noise. Room was clean and not musty-smelling as often happens in the tropics. Our rate included a buffet breakfast which we found to be very good...

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Helpful?
Thank Gene0771
Jersey City, New Jersey
Reviewed 8 January 2015

The Holiday-Inn Mayaguez & Tropical Casino is in a convenient location to the Aguadilla airport and also to Mayaguez. First off, the entire staff are friendly and professional. We flew into the Aguadilla airport and drove to the Holiday-Inn which will provide early check-in if rooms are available. (we checked in at 4:00am). There is plenty of parking for guest,...

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Helpful?
Thank Den N
Schertz
Reviewed 8 January 2015

If you find yourself in Mayaguez then this is a good place to stay. We moved our daughter to Mayaguez to play for their professional volleyball team and stayed here for 4 nights. We found the front desk staff to be extremely helpful and accommodating. The casino in the hotel is crowded and small but if you are looking for...

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1Thank NumberOnesFan
Reviewed 7 January 2015 via mobile

We stayed at this hotel just because we want to stay at west coast in Puerto Rico in order to visit west coast beaches. This hotel service the purpose. Is more like a business hotel but is very good and has a nice pool and amenities. Overall very good and clean hotel.

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1Thank AnnetteMelissa
Belfast, Maine
Reviewed 4 January 2015

Stayed here as a family of four, including a teen boy who loves basketball so we were pleased to find a basketball hoop in the pool area. The pool was very warm, but otherwise not very tranquil with piped in music, which was fine since our focus was on getting to Rincon beaches. The hotel is on a busy highway...

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Helpful?
Thank Denpendle
IHGCare, Guest Relations Manager at Holiday Inn Mayaquez & Tropical Casino, responded to this review

Dear Denpendle, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our amenities and for finding our location to be convenient. However, we’re sorry about the noise during your stay. We will look into this concern. I assure you that the feedback...

Miami, Florida
Reviewed 20 December 2014

We stayed here during our road trip around the island. I picked Holiday Inn to avoid any surprises I could expect renting a private room. Hotel delivered 100%. Staff is very friendly and accommodating. There is plenty of complimentary parking spaces. As far as food, there is a restaurant in the hotel that serves international food. Menu looks very good...

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Thank Matej K
San Juan, Puerto Rico
Reviewed 18 December 2014

Every single person of the staff was very friendly and courteous. The location is good and there is special parking provided for guests as there is a popular casino on site that fills the parking at night. The restaurant is good. It is an all around good place but the quality of the employees stands out.

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Thank Jarb46
Ceiba, Puerto Rico
Reviewed 10 December 2014 via mobile

Me and mi wife stayed in this hotel for 2 nights. In my opinion everything was what were looking for. Good food, bar, rooms, pool, personnel, etc. At the time we stayed they were remodeling in which they apologized for excessive noise in which personally I didn't hear anything. I love to stay in hotels to relax and look around...

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Thank josem1129
Austin, Texas
Reviewed 3 December 2014

I took my elderly parents (92 & 86) to the Holiday Inn since we were visiting my aunt in the area and my parents LOVE casinos. The staff was uber kind to us, especially when my Dad lost his cane and got a little ornery :). I ate at their restaurant and their seafood "mofongo" was awesome! The rooms were...

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Thank Vivian S
Las Vegas, Nevada
Reviewed 15 October 2014

I came back to this Hotel after reviewing it a while back! Guess what was new? More lightning in the parking!! I guess I was not the only one who complained! That was not all, courteous and friendly people in the front desk!!! Much better that the last time. What does it need to improve? Separate parking for hotel guest...

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Helpful?
Thank tattoolawyer

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located, with all the spectacular attractions of Porta Del Sol within easy reach, Holiday Inn & Tropical Casino Mayaguez, is the ideal place to stay when your vacation or business trip takes you to the city of Mayaguez and Puerto Rico's stunning west coast. From Holiday Inn & Tropical Casino Mayaguez you can drive to an incredible water park, bowling alleys, golf courses and some of the most beautiful beaches in the Caribbean. Puerto Rico's only zoo is minutes away from the comfort of your room. Holiday Inn & El Tropical Casino welcomes you! Book your Mayaguez hotel reservations today for the upcoming events, Mayaguez University Graduation, RUM Mayaguez University Job Fair, Punta Borinquen Golf Club and Club Deportivo Del Oeste Golf Club. ... more   less 

Additional Information about Holiday Inn Mayaquez & Tropical Casino

Address: 2701 Hwy 2, Mayaguez 00680, Puerto Rico
Region: Caribbean > Puerto Rico > Mayaguez
Price Range: $179 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Mayaquez & Tropical Casino 3*
Number of rooms: 142
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Also Known As:
Holiday Inn Mayaquez And Tropical Casino
Holiday Inn Mayaquez & Tropical Hotel Mayaguez
Holiday Inn Mayaguez
Mayaguez Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Mayaquez & Tropical Casino staff and other travellers.
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Questions? Get answers from Holiday Inn Mayaquez & Tropical Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“RENOVATED --make sure you get a renovated room!”
 of 5 bubbles 895denn, 8 Jan 2017 | Read review
“Verify that your fridge works, mine did not.”
 of 5 bubbles rolandod949, 11 Dec 2016 | Read review
“"Rooms on the south side are quieter" "Corner suites are large and sunny" "Higher floors have less A/C unit noise"”
 of 5 bubbles , 29 Nov 2016 | Read review
“Rooms higher up more peaceful”
 of 5 bubbles Ralphn680, 31 Oct 2016 | Read review
“Get a insect repellent coconut based for when you are at the beach”
 of 5 bubbles perlafloresb, 26 Oct 2016 | Read review
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