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3 night in the new building. Spend $1,000.00 on this trip. Not the best service. I do not recommend the restaurant as it is very expensive and the quality of the food is not the best. The breakfasts are not varied. They only have buffet...More
DO NOT RECOMMEND THIS HOTEL
Unless you stay at the New Tower, the main Hotel rooms are old and it shows it very good, specially on the Furnisher, lamps mirrors rug everything is worn out. Rooms smell bad. Bathrooms are dirty and outdated. TV is...More
I entered the Mayaguez Resort with memories of the 80s when it was a grand hotel. My excitement ended When I exited the elevator in floor 5: musty smell, small room and untidy bed linens... someone had dropped in the mattress before I got there...More
Great place to visit with the family. We stay 3 days at the Tower and was abnice experience. The rooms are really clean, the room service awesome. The prices at the restaurant are not cheap, but around the area there are many nice restaurants.They have...More
Response from dalonso, General Manager at Mayaguez Resort & CasinoResponded 3 weeks ago
Thanks Ramon for your review. We will take in consideration the water heater . Did you tried the Jacuzzi at the second level?. The water is usually warm. Please let us know
Stayed overnight in a king room and it was very spacious and clean. Great view to the pool area and the bathroom was clean too. The self parking is a bit limited. The breakfast buffet had just about everything.
Response from dalonso, Manager at Mayaguez Resort & CasinoResponded 3 weeks ago
Thanks for your review. Hope you slept well. You are very welcome always!