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Dorado Beach, a Ritz-Carlton Reserve

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Dorado Beach, a Ritz-Carlton Reserve
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776 Reviews from our TripAdvisor Community

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Reviewed 4 days ago NEWvia mobile

I traveled with my family to the Dorado Beach for the second time this Christmas break. At the pool and beach there were attendees setting up your beach chairs with cushions, and they were always on top of if you needed anything. The food was absolutely outstanding. The sushi was way beyond our expectations (and we are from NYC), the...

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2Thank Haley C
Greenville, United States
Reviewed 5 days ago NEW

We chose this location fir a very special family trip and we're not disappointed. Beautiful location and felt welcome and pampered. Wonderful restaurant options. Enjoyed the resort beach, pool, Nature Trail, bikes, watermill, water sports, eating and drinking, views. Also day trips to Old San Juan and El Yunque rainforest.

Review collected in partnership with The Ritz-Carlton Hotel Company
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2Thank Frances Barnes E
Orlando, Florida
Reviewed 1 week ago

The rooms are designed beautifully, and ours had an outdoor plunge pool and a magnificent view of the ocean. The entire property was truly breath taking, and although the people working seemed so nice and good intentioned, as well as hospitable, the service fell short of a Ritz service experience. They responded to requests slugglishly, although with a nice attitude,...

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1Thank draileentrivedi
George S, General Manager at Dorado Beach, a Ritz-Carlton Reserve, responded to this review

Dear draileentrivedi, Thank you for your review of the resort. I apologize that you felt we did not deliver on our promise and meet your expectations. I would like to further understand what exactly occurred and I can be reached at (787) 278-7200 at your earliest convenience. I look forward to speaking with you. Best Regards, George M. Sotelo

Reviewed 1 week ago via mobile

This resort was wonderful. We stayed a week on the west side. We enjoyed our private pool and two step walk to the beach. The bikes were great to take every where. We are a family of 5 with 3 teenagers and the room was plenty big with two beds and a roll away. Not cramped at all. Could have...

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2Thank Deirdre D
George S, General Manager at Dorado Beach, a Ritz-Carlton Reserve, responded to this review

Dear Deirdre D, I would like to thank you for your recent review of Dorado Beach, a Ritz-Carlton Reserve! I am thrilled to hear that you and your family had a memorable time and consider Reserve "Paradise on Earth"! I do hope to have the opportunity to personally welcome you back to your paradise in the near future. Warm Regards,...

Roanoke, Virginia
Reviewed 1 week ago

This is a absolutely Beautiful place. We will definitely come back. Butlers slack on things and totally forgot to do things we asked for. Great resturants with wonderful views and food. Went to the wine dinner with chef Rory it was incredible! Fabulous golf, pool, and beach facilities. Our room with pool and outdoor shower was wonderful!!

Review collected in partnership with The Ritz-Carlton Hotel Company
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2Thank larrysM6485TI
George S, General Manager at Dorado Beach, a Ritz-Carlton Reserve, responded to this review

Dear larrysM6485TI, I would like to thank you for your recent review of Dorado beach! I am thrilled to hear that you had a great time but a bit disappointed with the shortfall from the embajadores. Please rest assured that I will personally follow up with them and ensure that this is immediately rectified. I am also glad that you...

Boston
Reviewed 1 week ago

We recently spent a week at this hotel. We’ve stayed at other Ritz branded properties but this was our first Ritz Reserve. While the hotel and grounds provide a beautiful relaxed setting, the service overall was not as good as some other Ritz locations we’ve visited. Below are more detailed observations about the rooms, the beach, dining, the spa, and...

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3Thank CharlemagneBoston
George S, General Manager at Dorado Beach, a Ritz-Carlton Reserve, responded to this review

Dear CharlemagneBoston, I would like to thank you for your recent review of Dorado Beach! I am glad to hear that you enjoyed the resort but would like to apologize on behalf of the Ladies & Gentlemen for the uneven service that you experienced. I am personally addressing them with my team to avoid this in the future. Please feel...

Reviewed 1 week ago via mobile

Wherever you look, there are beautiful trees, plants and flowers! You do feel as if you were in Paradise! The rooms are spacious and well maintained! The hotel has the best staff of any hotel I have stayed throughout the world. There are too many great people to mention who were charming and extremely helpful! Restaurant and beach staff were...

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1Thank Maritsa1215
George S, General Manager at Dorado Beach, a Ritz-Carlton Reserve, responded to this review

Dear Maritsa1215, I would like to thank you for your glowing review of Dorado Beach, a Ritz-Carlton Reserve! I am glad to hear that you enjoyed the facilities and overall campus and that you had a memorable time. Paradise awaits your return! Warm Regards, George M. Sotelo

Atlanta, United States
Reviewed 1 week ago

The resort did not live up to our experience last year. We had numerous issues in the first half of week and management made the second half better. Definitely have private dinner with chef rory, only offered on Friday evening. Hotel thermostat will not go below 70 degrees. NO me gusta

Review collected in partnership with The Ritz-Carlton Hotel Company
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3Thank L2858MAmartinn
George S, General Manager at Dorado Beach, a Ritz-Carlton Reserve, responded to this review

Dear L2858MAmartinn, I would like to apologize if we did not meet your expectations of the bar that we had set the previous year. I am glad though that the team was able to address the concerns and rectify the shortfalls that you had. I do hope to have the opportunity to personally welcome you back next year. Warm Regards,...

Chicago, Illinois
Reviewed 1 week ago

We loved the Ritz Reserve. This is one of our favorite tropical getaway locations. It is absolute luxury. The reserve is on the quieter side, making it great for a relaxing getaway. All rooms have ocean views, and some have private plunge pools. We spent most of our days at the pool. It is beautiful with plus beds located around...

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1Thank Katelyn L
George S, General Manager at Dorado Beach, a Ritz-Carlton Reserve, responded to this review

Dear Katelyn L, I would like to thank you for your recent review of Dorado Beach, a Ritz-Carlton Reserve! I am thrilled to hear and thank you for considering Reserve your "Favorite Caribbean Resort" and I look forward to welcoming you back for many years to come. Warmest Regards, George M. Sotelo

Garnet Valley, Pennsylvania
Reviewed 1 week ago

Fabulous service and resort experience. Unsurpassed. Not for the budget minded. The staff is beautifully trained and really anticipates your desires. You don't have to seek them, they ask you how they can help. This was our fifth trip here and we already have reservations for next trip. Treat yourself to the best!

Review collected in partnership with The Ritz-Carlton Hotel Company
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1Thank EBandB
George S, General Manager at Dorado Beach, a Ritz-Carlton Reserve, responded to this review

Dear EBandB, I would like to thank you for your review of Reserve and considering it the "Best Resort in the Caribbean". Please be assured that we do not take this comment lightly but rather it energizes our Ladies & Gentlemen to continue to deliver the highest levels of service delivery to all of our distinguished guests. I am looking...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Restaurant
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
  • Babysitting
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Somewhere between idyllic and perfection sits a Puerto Rico resort of such intimate luxury and rare character, it calls to those who believe every journey should be a voyage of discovery. Once a 1,400-acre sugar plantation owned by the Livingston family, Dorado Beach caught the eye of conservationist visionary Laurance S. Rockefeller, who in the 1950s transformed the lush landscape into one of Puerto Rico’s most exclusive luxury resorts. With its serene coastline, private residences, spa sanctuary, golf courses and a harmonious sense of place that blends masterfully into the natural surroundings, Dorado Beach, a Ritz-Carlton Reserve invites guests to arrive spellbound – and depart speechless. ... more   less 

Additional Information about Dorado Beach, a Ritz-Carlton Reserve

Address: 100 Dorado Beach Drive, Dorado 00646-2058, Puerto Rico
Region: Caribbean > Puerto Rico > Dorado
Price Range: $1,198 - $3,111 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Dorado Beach, a Ritz-Carlton Reserve 5*
Number of rooms: 114
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Dorado Beach, a Ritz-Carlton Reserve staff and other travellers.
56 questions
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Questions? Get answers from Dorado Beach, a Ritz-Carlton Reserve staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definitely get a room with a plunge pool”
 of 5 bubbles draileentrivedi, 16 Mar 2017 | Read review
“The ground floor rooms with the plunge pool were excellent.”
 of 5 bubbles DAllen31, 6 Mar 2017 | Read review
“Large resort. If you want easy access to the main pool and restaurants let them know otherwise you ride bikes or take golf carts.”
 of 5 bubbles Z4823XWstephaniep, 6 Mar 2017 | Read review
“Private dipping pool was a MUST as worth the upgrade! Every room has beach view but to avoid stairs, choose the lower level.”
 of 5 bubbles 168kimberlym, 5 Mar 2017 | Read review
“We stayed on the East Side...closer to central pool/Mi Casa/Positivo/Library. Glad we were placed there. Would choose that side again.”
 of 5 bubbles Nina508, 4 Mar 2017 | Read review
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