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Carayou Hotel & Spa

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Carayou Hotel & Spa
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596 Reviews from our TripAdvisor Community

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Showing 13: English reviews
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 August 2016

My friend and me booked a room at Carayou for 3 nights from 28-31 July 2016. The location is perfect and you are close to the marina, shops, bars and many restaurants. However, the wifi connection is really BAD , it doesn't even work and this since a long time because the sign that states that at the reception is... More 

Thank Dea W
DRV-BSH, Assistante Directeur Régional des Ventes at Carayou Hotel & Spa, responded to this review

Good morning, We have read your comment very carefully and we feel sorry to not have answered your excpectations. Our clients' satisfaction is very important to us, it's sad that you have not asked to meet a member of the direction during you journey instead of saying everything over Trip Advisor. Not a lot of people felt that they were... More 

Kamari, Greece
Level Contributor
170 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 21 July 2016

I stayed for four days at this beautiful hotel and I give five points because of the service the beautiful hotel and the nice time I had.Because the hotel is for four-three points if you think more general.I had great room with awesome view cleaned every day.Loved the pool and the beach.And generally I had great time for thinking that... More 

1 Thank Styliprek
DRV-BSH, Sales Manager Assistant at Carayou Hotel & Spa, responded to this review

Good morning, We're very thankful for your nice comment and are happy to see that our efforts satisfy our customers. The reason most of the staff members don't speak a word of english is that most of our clients come from France and others French islands. Even though, we are sorry for this little inconvinience and hope to see you... More 

Szekesfehervar, Hungary
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 31 January 2016 via mobile

There is everything together for a good price: pool, white sand beach with beds and shower available, different activities by animators each day, spa, gymn, nice appartements what you can rent from homeaway from individuals with small kitchen and quite old AC but all good! Nice place for families even with small kids!

1 Thank iloka01
DRV-BSH, Regional Sales Manager at Carayou Hotel & Spa, responded to this review

Good morning, Thank you for this glowing review We hope to see you again; See you soon Bruno BIABIANI More 

Portsmouth, Dominica
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 13 February 2015

We stayed in Dec 2013 and this hotel has a good location in that its close to the point de bout ferry so you can get to the capitol fort de france in about 10 mins. That's the only positive- the beach is man made and if you speak french or creole then you are ok- no English speakers in... More 

1 Thank lennondave
DRV-BSH, Regional Sales Manager at Carayou Hotel & Spa, responded to this review

Hi Thank you for your comments and for the location of the hotel. Sorry there are no more people who speak English. We assume that you were staying at the Marina residence, so the conditions at the household level has been disclosed. See you soon More 

Travellers are raving about these Trois-Ilets hotels

Level Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 13 November 2014

Booked four nights and only stayed for two nights as I got called back to the office and I was happy to return. Communication was a struggle since the staff spoke little to no English which made it a challenging from the moment I arrived to check to moment I check out. The breakfast buffet was average, enough options. Dinner... More 

Thank tangerinegirl
DRV-BSH, Directeur Régional des Ventes at Carayou Hotel & Spa, responded to this review
Google Translation

Nous vous remercions d'avoir pris le temps de nous écrire ces quelques lignes et sommes vraiment désolés de n'avoir pu... More 

Copenhagen, Denmark
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 February 2014

While the property is nice and the rooms are clean, this hotel is a disappointing place to stay for under 50 year olds. There is also a communication issue, since most of the staff does not speak English.

Thank MelanieLynnChapman
Bishops Stortford, United Kingdom
Level Contributor
119 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 23 November 2012

This is a very basic hotel at an ok location. Good: Breakfast Buffet, good choice of fruit, breads etc The pool - nice The sea - clear Staff - friendly Bad: Towels a shade of grey and frayed Balcony door did not lock, had to pop broom under lock to ensure safety Sink leaked all over the floor, luckily they... More 

Thank charize
San Marcos, Texas
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 25 July 2012

The hotel is clean and basic. Staff was very friendly, mostly french speaking but we were able to communicate. The room was clean and the king size bed was comfortable. Pool area is nice but filled with screaming kids. Beach is small and the seas are rough. We were there only one night after a sailing charter, but they allowed... More 

Thank dave1122
Porto Alegre, RS, Brazil
Level Contributor
107 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 13 November 2011

Overall the hotel is nice, beautiful gardens, good rooms and good location. But the non-English speaking staff severely limits service, and they were mostly unhelpful for each and every need we had even when they understood what it was (eg obtaining ferry timetable for Dominica). So if you are not a French-speaking guest be prepared to have difficulties.

2 Thank JTPalazzoJr
London, UK
2 reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 4 August 2008

We arrived at Hotel Carayou and the bellhop took us to our room. Immediately after he left we looked around and decided we were not staying in that room for the following reasons; the walls needed a good coat of paint, the door seemed like it was broken into as the wood had that sort of roughness. The towels should... More 

2 Thank lively8

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Dining (70)
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Hotel & Grounds (93)
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Business Centre/Function Rooms (1)
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Amenities (90)
Beach (47)
Pool (37)
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Standard Room (41)
The Hotel (37)

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Situated in a tropical garden at Pointe du Bout (Trois Ilets) in Martinique, the Carayou Hotel & Spa *** with 207 sea or garden view rommes, will captivate you with its Caribbean charm.Each day the resident chef offers mouth-watering Caribbean cuisine to tantalize your taste-buds, in the Cafe Creole restaurant.Enjoy total relaxation with a pass to the Josephine Spa area (wich includes a hamam, Jacuzzi, and beauty treatment rooms), the swimming pool located at the centre of the hotel complex, or the full-equipped private beach. ... more   less 

Additional Information about Carayou Hotel & Spa

Address: Pointe Du Bout | Marina Pointe du Bout, Trois-Ilets 97229, Martinique
Region: Caribbean > Martinique > Arrondissement of Le Marin > Trois-Ilets
Price Range: $211 - $390 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Carayou Hotel & Spa 3*
Number of rooms: 207
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Also Known As:
Carayou Hotel Trois-Ilets
Carayou Hotel And Spa
Coralia Carayou Trois Ilets
Coralia Carayou Hotel Trois Ilets
Hotel Style:
#3 On the Beach Hotel in Trois-Ilets
#5 Family Hotel in Trois-Ilets
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Questions & Answers

Here's what travellers have asked, with answers from Carayou Hotel & Spa staff and other travellers.
53 questions
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Questions? Get answers from Carayou Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a a room with kitchenette inside the room, not on the balcony.”
 of 5 bubbles tangerinegirl, 13 Nov 2014 | Read review
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