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Sandals Halcyon Beach Resort

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Sandals Halcyon Beach Resort
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3,611 Reviews from our TripAdvisor Community

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There are newer reviews for Sandals Halcyon Beach Resort
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Showing 3,578: English reviews
Reviewed 26 December 2013

My wife and I recently returned from a five day trip to Sandals Halcyon Beach St. Lucia. Overall we had a great time and were impressed with the small but well maintained resort. Very nice grounds and clearly the staff works hard to keep things nice. Having previously stayed at several other Sandals properties, we had researched this resort thoroughly...

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Helpful?
3Thank Marc D
Lauren B, Online Review Coordinator at Sandals Halcyon Beach Resort, responded to this review

Thank you for your review, Marc. We are pleased that you had a great time at Sandal Halcyon Beach and enjoyed the unique charm of the resort. However, we are disappointed to hear that you felt that some of the service you received was not to our usual high standards. We appreciate you taking the time to share your concerns...

Norwich, United Kingdom
Reviewed 25 December 2013

We came to Sandals Halcyon Beach for a once in a lifetime experience over the Christmas/New Year Holiday period - why did we bother? No Atmosphere, No Christmas Spirit and No Christmas Lunch! Well there was a lunch of sorts turkey and chips! come on Sandals you charge a premium for being here over the holiday period but there is...

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5Thank agwoods
Lauren B, Online Review Coordinator at Sandals Halcyon Beach Resort, responded to this review

We regret to hear that we did not meet your expectations for service and quality during your stay at Sandals Halcyon Beach. We have many guests who feel the direct opposite and have boasted of our luxurious accommodations. As hoteliers we realize that there is always room for improvement and feedback is crucial in this process so we thank you...

Birmingham, United Kingdom
Reviewed 24 December 2013

We have just spent 12 days at Sandals Halcyon beach. The hotel is very good and whilst the rooms are a little dated, they are clean, spacious and most comfortable. I would recommend a second floor room they are a little more private. There is a choice of 2 pool areas, we preferred the quieter one, it was peaceful and...

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Helpful?
4Thank nigel1401
Lauren B, Online Review Coordinator at Sandals Halcyon Beach Resort, responded to this review

Thank you for your review! We are thrilled to learn of your amazing experience at Sandals Halcyon Beach and that you thoroughly enjoyed spending time with many of our staff. We will certainly pass along your high praises and endorsement of Eselyn and I am sure she will truly appreciate your kind remarks! :) We look forward to welcoming you...

Halifax
Reviewed 24 December 2013

My husband and I spent 9 days at the Halcyon on our honeymoon from December 6-16, 2013 and we can't say enough wonderful things about the resort, the staff, the food, the atmosphere - everything. We are already planning to head back for our five year anniversary! A few things to note: the photos of the beach are definitely misleading....

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4Thank Mandykyns
Toronto, Canada
Reviewed 21 December 2013

My husband and I are just wrapping up our stay at the Halcyon, for our honeymoon. I was very excited to stay at a Sandals for the first time, but while we have had a good trip, it hasn't lived up to all of my expectations. First, the good: The staff in the restaurants are all very friendly and the...

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Helpful?
3Thank Rachel P
Lauren B, Online Review Coordinator at Sandals Halcyon Beach Resort, responded to this review

Thank you for your review of Sandals Halcyon Beach, Rachel. Our service has been the highlight of many reviews on Trip Advisor, which leaves us quite disappointed that your experience was not indicative of the norm. For this, we apologize. We are grateful for feedback, inclusive of TripAdvisor posts, as it allows us the opportunity to identify our strengths and...

Birmingham, Alabama
Reviewed 19 December 2013

Overall, the trip and property were fantastic. My wife and I went to the Halcyon on our honeymoon and it was incredible. We loved the atmosphere that the resort provided, the food was fantastic, and the staff was absolutely wonderful. I met a great friend in one of the Playmakers, Michael Marshall. He was absolutely fantastic in making sure my...

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Helpful?
Thank Alan H
Lauren B, Online Review Coordinator at Sandals Halcyon Beach Resort, responded to this review

Thank you so much for your review, Alan. We appreciate you taking the time to share your amazing honeymoon experience at Sandals Halcyon Beach. We are so pleased that your stay was just what you had pictured and that our staff members were able to this already special trip to St. Lucia, an unforgettable one. We hope to welcome you...

Chicago, Illinois
Reviewed 19 December 2013

Went there for our wedding in beginning of December with 12 family members. Adult only hotel. Which was a plus for our purpose. Very good location! The hotel is smallest of the 3 Sandals hotels on the island, very cozy. Overall great hotel and very lush. Only issue was a wedding coordinator and reception staff. Very relaxed staff, but they...

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Helpful?
Thank LapusikA
Lauren B, Online Review Coordinator at Sandals Halcyon Beach Resort, responded to this review

Hello and thank you for your review. We are pleased that you enjoyed the quiet charm of Sandals Halcyon Beach for your Weddingmoon stay. We apologize that there was a bit of a mix up with the room assignments but happy to hear that this was worked out and that you were able to have an amazing time in St....

Cleveland, Ohio
Reviewed 18 December 2013

Well, first of all, we were supposed to have a garden- or pool-view room. and somehow got an oceanfront room - Room 108 - it was perfection! We met so many nice couples. This resort is very quaint and quiet and the grounds are immaculate. Our room was nice and the bed was super comfortable. We have been in the...

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4Thank HolBrut
Lauren B, Online Review Coordinator at Sandals Halcyon Beach Resort, responded to this review

Thank you for your review. We are delighted that you had such a fabulous time at Sandals Halcyon Beach. The staff members are always happy to go the extra mile for our guests and they will be so pleased to know that their efforts had such a positive impact on your stay. We look forward to welcoming you back to...

Reading, United Kingdom
Reviewed 18 December 2013

Overall a good, relaxing holiday, however having stayed at other sandals resorts in the Caribbean this one didn't quite meet our expectations. Pros: Beautiful, bungalow style accommodation and immaculate gardens! Restaurant and bar staff so friendly and down to earth, especially Agnes who was probably the most genuinely welcoming member of staff and the staff at the cocktail bar were...

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1Thank Caro1982186363
Lauren B, Online Review Coordinator at Sandals Halcyon Beach Resort, responded to this review

We regret to hear that your stay was not as expected. We strive to uphold the highest standards of service and quality. Our staff goes through 120 hours of rigorous training each year to ensure we are providing excellent guest experiences. We have many guests that boast of our luxurious inclusions, water sports, fine dining, accommodations and quality of staff...

London, United Kingdom
Reviewed 17 December 2013 via mobile

This resort has the potential to be very nice but unfortunatly is let down by the attitude of the majority (not all) staff as well as the hard sell of upgrades and extras. We stayed here for 10 days and had a very relaxing time. The food was very good as well as the selection of resturants. The drinks selection...

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Helpful?
5Thank sgodman
Lauren B, Online Review Coordinator at Sandals Halcyon Beach Resort, responded to this review

Thank you for your review. While we are pleased to hear that you had a relaxing time at Sandals Halcyon Beach, we were disappointed to hear that you did not experience the high level of service we expect for each of our guests to receive during their stay. Our service has been the highlight of many reviews on TripAdvisor, which...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
•Friendly to the physically challenged with low rise architecture •Fully air-conditioned Caribbean cuisine restaurant on its own 150 ft pier over the •Caribbean Sea •Houses 169 Rooms with true personal service and intimate experience •English-style afternoon tea served at the Paradise pool •Tableside service at the Beach Bistro •“Stay at one, play at three” free shuttles to Sandals La Toc Golf Resort & Spa and Sandals Grande St. Lucian Spa & Beach Resort•Sandals Resorts “World’s Leading All Inclusive Company” 16 years in a row •Sandals Resorts “Caribbean’s Leading Hotel Brand”, 18 years in a row ... more   less 

Additional Information about Sandals Halcyon Beach Resort

Address: Choc Bay, Castries GM910, St. Lucia
Region: Caribbean > St. Lucia > Castries Quarter > Castries
Price Range: $570 - $1,676 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sandals Halcyon Beach Resort 4.5*
Number of rooms: 169
Reservation Options:
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Also Known As:
Sandals Halcyon Beach St. Lucia Hotel Castries
Sandals Halcyon Beach Castries
Sandals St Lucia
Sandals Halcyon Beach Resort St. Lucia/Castries
Hotel Style:
#4 Family Hotel in Castries
#4 Top resorts Hotel in Castries
#5 Romantic Hotel in Castries
#5 On the Beach Hotel in Castries
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Questions & Answers

Here's what travellers have asked, with answers from Sandals Halcyon Beach Resort staff and other travellers.
302 questions
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5 months ago

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Questions? Get answers from Sandals Halcyon Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We would book an ocean view room again. Some are closer to the pool, bar and restuarant area than our #145, but we liked our location.”
  • View from room 145
  • Room 145
jfjfjf2017, 22 Apr 2017 | Read review
“Basic room. Upgrades don't get you a better room, only difference is location”
  • Plug sockets that don't work
  • Cracked tiles
  • Area outside our room taken from path
  • Frame with smaller matress
  • Our
  • Newly renovated - I think not
holidayaddict03, 19 Apr 2017 | Read review
“We had ocean/ beach balcony room. Room number was 417.on the end with soaking tub. Heard the waves at night and was so peaceful.”
R3422NAkellyp, 17 Apr 2017 | Read review
“The 2nd floor rooms have more privacy, the first floor had a patio with the walkways going right by.”
SantaCruzSurfer, 17 Apr 2017 | Read review
“If you want an oceanview, look for "oceanview" in the room title, but all rooms are nice here”
lisalI9301FG, 16 Apr 2017 | Read review
5 of 5