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Bay Gardens Inn

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290 Reviews from our TripAdvisor Community

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Showing 271: English reviews
Benfleet, United Kingdom
Reviewed 2 September 2014

got this in the BA sale booked room only and was a bit concerned where we would eat but with a good size fridge in room and close to 2 super markets it was the right choice. rooms were bright clean and spacious everything worked well and 1 issue we had with room was resolved the next day. all staff...

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Helpful?
1Thank nikndel
baygardensresorts, Guest Relations Manager at Bay Gardens Inn, responded to this review

Thank you for taking the time to review your recent stay at the Bay Gardens Inn in Saint Lucia. Your kind words about our service are greatly appreciated, and we will certainly pass along your compliments to our valued staff. Additionally, we're pleased to hear that you had a wonderful time with us look forward to the opportunity to welcome...

Winnipeg, Canada
Reviewed 1 September 2014

Good value for what you get, we found at times the staff in the dining area was less than helpful. Front desk was great. Shuttle service to the beach was timely and very easy to use. We used all 3 bay gardens locations which was a bonus. Main pool was under construction but we had the 2nd pool in the...

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Helpful?
Thank ScottWinnipeg
baygardensresorts, Guest Relations Manager at Bay Gardens Inn, responded to this review

Thank you for taking the time to leave us a review on your stay at the Bay Gardens Inn. Your kind words of our Front Desk staff and shuttle service are greatly appreciated and I will be sure to pass on the compliments to the teams. We do however regret to hear that we may have missed an opportunity to...

carrington
Reviewed 26 August 2014

Recently had 2 short stays at Bay Gardens Hotel. Both stays were very comfortable and hotel had everything we needed. Staff were very helpful and being able to use shuttle to the resort and the beach was a very good system. The hotel was more than adequate accommodation and would highly recommend. Close to shops and restaurants and the beach...

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1Thank debaus
The Grenadines
Reviewed 25 August 2014

If one wants to be in the center of Rodney Bay where everything is happening, perfect. Very friendly staff and service! The rooms are nice and functional, the breakfast buffet scrumptious! Lovely Caribbean atmosphere.

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Helpful?
Thank Mrsunshineandsea
baygardensresorts, Guest Relations Manager at Bay Gardens Inn, responded to this review

I would like to personally thank you once again for choosing Bay Gardens Inn for your stay. Our Staff are very much committed to creating a wonderful experience for each and every guest and I am glad you were no exception. We hope that we can welcome you back to your new home away from home.

Trinidad and Tobago
Reviewed 10 August 2014

The room was really big, the beds were comfortable. I lacked nothing! They had everything from t.v to a.c to fridge, to kettle, to hair dryer (which i didn't need) to a bath tub to tea to a frickin pool to everything. I would definitely recommend this place to any traveller who wants value for their money! The price is...

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3Thank Dylanlebon
baygardensresorts, Guest Relations Manager at Bay Gardens Inn, responded to this review

Thank you for taking the time to leave us a glowing review on our property. Your comments are very much valued and appreciated by our entire staff. We pride ourselves in providing the best in guest comfort and happiness and we are glad you got to experience just that. Our service to our guests starts with a very warm welcome...

Reviewed 29 July 2014

This has now been my 9th or 10th time I have stayed at Bay Gardens Inn and my partners 4th time. what can I say but I love it there. As I travel on my own sometimes and fell very safe and comfortable. Most of the staff know by name as I them, I look forward to my next visit.

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4Thank Byfor
baygardensresorts, Guest Relations Manager at Bay Gardens Inn, responded to this review

We were very happy to welcome you back to your Bay Gardens Resorts family. Thank you as well for taking the time to review our property. With every stay we try to make it memorable and special and it starts with our staff who's number one priority is guest comfort and happiness. This is why its very important to them...

London
Reviewed 26 July 2014

The rooms were pretty average, a fair size, ac, comfy beds, en suite, free wifi etc. perhaps a little rough around the edged but reasonable for the price. We opted for the breakfast which varied a little from day to day. Cereals, fruits, omelettes, baked and savoury goods to select from a buffet, served 730 to 1030. What makes this...

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Thank cmr42London
Port of Spain
Reviewed 26 June 2014

The room was comfortable, large and clean. There was a small fridge and coffee and tea facilities in the room. The buffet breakfast was delicious with a wide variety. It is close to duty free shopping and restaurants. Even though not located on the beach there is a shuttle that takes guest to the Garden Bay Resort which is on...

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5Thank Cardinez
baygardensresorts, Guest Relations Manager at Bay Gardens Inn, responded to this review

Thank you for taking the time to review our property, your comments are very much valued and appreciated. We are glad that you found our accommodations to your liking. We pride ourselves in providing the best in guest comfort and happiness and I am glad you got to experience just that along with our staff, who are the heart of...

Coral Springs, Florida
Reviewed 9 June 2014

Horrible place the bed was broken and I call the front desk I work man came up and put a piece of angle wood to keep the bed up the refridge door the magnet was broken could not keep anything cold the phone no # and the chair for sitting in the room have screw sticking you I have the...

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3Thank Andres357
baygardensresorts, Manager at Bay Gardens Inn, responded to this review

We understand that we fell short of our standard when it came to your accommodation, and for that we are genuinely sorry. This is by no means reflective of the high standards we hold ourselves to at Bay Gardens Resorts. We have already put a plan into action to ensure that these issues are speedily resolved.

London, United Kingdom
Reviewed 29 May 2014

Having previously stayed at the other chain of hotels in the bay gardens franchise I was expecting the hotel to be more than it was. I know that this is the lower of the three but it really could do with an upgrade. The staff as with the majority of staff in the chain were very friendly and welcoming. Once...

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Helpful?
2Thank alisha w
baygardensresorts, Manager at Bay Gardens Inn, responded to this review

Thank you for providing your feedback, the level of cleanliness and comfort of our rooms is something we take very seriously, no matter the property. We do wish that you had reported your concerns and issues to us directly to allow us the opportunity to correct them and make it right for you.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This cozy, romantic, 33-room hotel is a tropical paradise that offers all of the pleasures of charming island life. Conveniently located in the island epicenter of Rodney Bay, the Bay Gardens Inn offers spacious modern rooms, each with a private terrace, exquisite Saint Lucian cuisine, and a high standard of service that creates an atmosphere for ultimate relaxation. The Bay Gardens Inn is a paradise for the vacationing family, the ideal spot for a conference retreat, or a romantic escape for couples. ... more   less 

Additional Information about Bay Gardens Inn

Address: Rodney Bay Village, Gros Islet, St. Lucia
Region: Caribbean > St. Lucia > Gros Islet Quarter > Gros Islet
Price Range: $172 - $411 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bay Gardens Inn 3*
Number of rooms: 33
Reservation Options:
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Also Known As:
Bay Gardens Hotel Gros Islet
Bay Gardens Inn St. Lucia/Gros Islet
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Questions & Answers

Here's what travellers have asked, with answers from Bay Gardens Inn staff and other travellers.
8 questions
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Arima, Trinidad
Arima, Trinidad
3 months ago
London, United Kingdom
6 months ago

See all questions (8)

Questions? Get answers from Bay Gardens Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“US residents- walk with an extension cord. Rooms are equipped with mostly foreign( French) outlet/ adaptors. ”
 of 5 bubbles trinilove, 7 Nov 2016 | Read review
“I have stayed in room 247 for every stay.. It has everything I would like in the room. Mini fridge & a microwave oven, The only thing I would like more in the room is a wall clock and a bit faster speed on the internet.”
 of 5 bubbles H3343YUbrianc, 6 Oct 2016 | Read review
“The only disappointment...WIFI was poor, but an overall good room.”
 of 5 bubbles 622anitan, 9 Sep 2016 | Read review
“EC $60 (wish we could have afforded more)”
 of 5 bubbles VictoriaIR, 6 Sep 2016 | Read review
“Could have another table (even bedside) or more counter space - lack of space to put things.”
 of 5 bubbles mildeenw, 3 Sep 2016 | Read review
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