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Upon our arrival we were given a room that was satisfactory in appearance except that when I took a shower there was no way to completely turn the water off. We immediately reported the continual leak and were moved to another room.
We left for...More
12 Thank DeShawn B
Response from glstlucia, Manager at The Ginger Lily HotelResponded 18 July 2012
The management, the staff and myself pride ourselves on our reputation. We therefore have to respond to this very unfair review.
During the time in question we were struck with some bad luck. The pump of our back up water reservoir broke down at the...More
Don't even know how to start this review, but i am going to start from the flight to st lucia wow!!!.
we landed, our flight was wonderful. We were greeted by our taxi driver to take us to the GINGER LILLY HOTEL with a grate...More
Would definitely recommend this place for others to stay. Very clean rooms and lovely pool area to sit and relax . Staff were very helpful to our family and made stay enjoyable . Our only suggestion would be to have a more active bar and...More
Pros: The rooms are very basic but large. Beds could be larger. They are clean and the showers have very good water pressure. We stayed in an upstairs room with a balcony with a hammock which we enjoyed very much. You are right across the...More
2 Thank Miranda32185
Response from glstlucia, Public Relations Manager at The Ginger Lily HotelResponded 30 March 2012
We appreciate and are grateful for any feedback whether good or bad from our guests to help us improve our hotel as best we can.
We were very sorry to hear about this incident and consequently, have amicably parted company with the particular staff member...More
I haven't reviewed the Ginger Lily before because I wanted to keep this little gem to ourselves - but I guess the secret is out!
My wife & I have stayed at the Ginger Lily on 7 different ocasions over the last 10 years.
US$116 - US$208 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#5 Romantic Hotel in Gros Islet
Non-Smoking Rooms ,
Number of rooms
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Response from Bryn-Basil | Reviewed this property |
Apologies for not getting back to you sooner, have been away. We booked a taxi through The Ginger Lily, USD80 each way, which seems to be the going rate. When we arrived in St Lucia our taxi was not there but the staff... More
Apologies for not getting back to you sooner, have been away. We booked a taxi through The Ginger Lily, USD80 each way, which seems to be the going rate. When we arrived in St Lucia our taxi was not there but the staff were very helpful at the Airport and contacted them for us. Unfortunately, a taxi had not been booked but there were plenty around at airport and we paid the same rate. When we checked in at the hotel they apologised but I had requested a taxi about three months before we went and they had overlooked our request. Was not a problem. The journey takes about 90 minutes although it is not a great distance the roads don't permit fast driving. Hope this all helps.