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Sugar Beach, A Viceroy Resort

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1,086 Reviews from our TripAdvisor Community

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There are newer reviews for Sugar Beach, A Viceroy Resort
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Showing 1,059: English reviews
Burlington, Vermont
Reviewed 3 weeks ago

Simply stunning. A few issues with our room... they said they will reimburse for the inconveniences, though that hasn't happened as of yet. Overall, amazing!!!! Hope to return to a Viceroy soon, dreaming of Anguilla next. :)

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Helpful?
Thank Mara1970VT
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, I am truly sorry to hear that you have had some issues with your room. From the sounds of your review you are still in-house and if this is the case, rest assured we will be working hard to rectify the concerns you have encountered. Please be sure to fully communicate with your butler team or our front...

High Wycombe, United Kingdom
Reviewed 3 weeks ago

Stunning simply doing nothing break in luxury. Relaxing with good food, excellent spa treatments and doing nothing while hubby enjoys his scuba diving. No whale sharks to dive with this year but clear and good visibility. Had quite a few very, very wet days but that doesn't bother you as you are here to do nothing but relax and watching...

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Helpful?
Thank WendyBristow
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, We appreciate your feedback about your recent stay at Sugar Beach, A Viceroy Resort. From the sounds of your review, you enjoyed an idyllic stay relaxing between the Pitons. We agree these twin volcanic cones are spectacular on dry days, but when it rains the waterfalls that drop down the sides of Petit Piton are simply awe-inspiring. Thank...

London, United Kingdom
Reviewed 3 weeks ago

Located between the Pitons Sugar Beech Hotel and Residences is in an idyllic location with a small beach onto the Caribbean sea. No expense has been spared on creating a self contained paradise and the facilities are shared with some high end residences. These are still under development but have a limited impact on the hotel Three main restaurants and...

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Helpful?
Thank Rob B
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time to post your review of Sugar Beach, A Viceroy Resort. We are delighted you enjoyed your stay and all of the wonderful facilities and accommodations we offer in our one of a kind location. We hope to see you again soon. Best regards, André Boersma General Manager

Philadelphia, PA
Reviewed 3 weeks ago via mobile

Imperfect weather in no way dampened how much we loved our stay at Viceroy Sugar Beach. We stayed in a Grande Ocean View Villa that felt like our own little home in the rainforest overlooking the Pitons and the sea. The view was stunning and the privacy perfect. Even a private outdoor shower and dipping pool. Butlers were incredibly attentive...

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Helpful?
1Thank Derek P
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, We are delighted that you thoroughly enjoyed your honeymoon at Sugar Beach, A Viceroy Resort and truly appreciate you taking the time to share your feedback. We love your description of our property and I am sure other couples contemplating their own honeymoon stay can now picture themselves on our beach. Thank you also for your comments about...

Greater London, United Kingdom
Reviewed 3 weeks ago

Attended a renewal of vows at this resort in October 2016 and from what I saw this is the ideal place to full in love. The view of the pitons are breath taking especially during sunset. The wedding was spot on and the wedding co-ordinator was professional and simply anticipated everything making it a day to remember. The staff were...

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Helpful?
Thank davidvitalis
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for your feedback about the vow renewal you attended at Sugar Beach, A Viceroy Resort. We could not agree more about our spectacular location between the Pitons—it is, indeed, the perfect place for romance. I will be sure to share your glowing comments to our group and events manager, Anisha, and let her know her professionalism...

Reviewed 4 weeks ago

Direct quote from several cab drivers and staff! Excellent welcome for our Honeymoon destination! Beautiful location right in the middle of the two Piton mountains (best location according to most of the local drivers!). The cottages and villas are located all the way down the mountain towards the beach (where you can find the restaurants and public pool as well),...

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Helpful?
1Thank Luke R
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, We appreciate you posting your feedback about your recent honeymoon at Sugar Beach, A Viceroy Resort. On behalf of the entire team, we are delighted that you enjoyed your time with us and all of the activities we have to offer. I am sorry you found the service slow at times—this is an area we are continually striving...

London, United Kingdom
Reviewed 5 weeks ago

We had an incredible time. We visited for a wedding and decided to stay for 4 days to make the most of the beautiful resort. We stayed in bungalow 18 which surpassed expectations enormously. Amazing space with fantastic amenities. Beautiful and right on the beach. The private pool and lounge space was perfect as we had our 10 month old...

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Helpful?
Thank SarahLeanneG
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, We truly appreciate your glowing review about your recent stay at Sugar Beach, A Viceroy Resort. It is always gratifying to receive comments such as yours, but even more so when you were at the resort to help celebrate a wedding with friends and family. I will be sure to share your feedback with Sherman and the rest...

Boston, Massachusetts
Reviewed 27 October 2016 via mobile

Spent a week at resort that was an excellent experience overall. Stayed in quiet, ocean view villa with nice view of Pitons, resort and water. Villa had a large bedroom and bathroom with a living room with another full bathroom. Large plunge pool to have a Piton beer free from the refrigerator. Went to all the restaurants and found the...

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Helpful?
3Thank John F
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day: Thank you for your comments about your recent stay at Sugar Beach, A Viceroy Resort. We are pleased to hear that your overall experience was great and that you really enjoyed the offerings at the Cane Bar and the beauty and comfort of your accommodations. The staff will be very delighted with your comments. Once again, thank you...

New York City, New York
Reviewed 26 October 2016

Hands down, this was one of the most luxurious, incredible, and wonderful resort experiences I have EVER had while on vacation. For starters, the minute we arrived we felt like royalty. Our Butlers made us feel right at home and were wonderfully attentive. The grounds of the hotel were beautifully manicured. Literally, you are in paradise! The staff were kind...

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Helpful?
1Thank Andreajill83
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time to share your comments about your stay at Sugar Beach, A Viceroy Resort on TripAdvisor. It brings us great satisfaction to know that we provided exceptional service that exceeded your expectations in all areas. We would also like to thank you for recognizing our efforts in ensuring that everything around the property...

lancashire
Reviewed 26 October 2016

Amazing location - the beach is just stunning. The villas all overlook each other and are strangely impersonal - everything is white - I mean everything! The Great Room restaurant is beautiful and the food superb but it isn't a resort to relax and let your hair down. You get a butler to look after every aspect of your stay,...

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Helpful?
1Thank veryfussylancashire
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for your review. Your comments about Sugar Beach, A Viceroy Resort are extremely rare. Most people who visit have an amazing time and feel completely relaxed and pampered irrespective of their background. We are truly sorry you did not feel this way. It is a shame I did not have the opportunity to speak with you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Beachfront
Food & drink at the hotel
Bayside Restaurant
Bayside Restaurant
Cuisines: Caribbean, Seafood
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Sugar Beach, A Viceroy Resort is set amidst more than 100 acres of tropical rainforest on the island's scenic Caribbean coast. Embraced by St Lucia's majestic World Heritage-listed Pitons, the resort's 78 Luxury Sugar Mill Rooms, Villas and Luxury Beachfront Bungalows boast elegant styling, private plunge pool, four poster bed, luxurious Egyptian cotton linens, every possible modern amenity, and personalised butler service. A stunning white sand beach, beautiful Rainforest Spa with tree house treatment rooms, full PADI dive facility, and superb waterfront dining ensure the ultimate vacation experience with space enough for honeymooners and families alike. ... more   less 

Additional Information about Sugar Beach, A Viceroy Resort

Address: Sugar Beach, Val des Pitons, Soufriere, St. Lucia
Region: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Price Range: $712 - $3,260 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sugar Beach, A Viceroy Resort 5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Jalousie Plantation Hotel Soufrière
Jalousie Plantation Soufrière
Jalousie Plantation St Lucia
Jalousie Hilton
Sugar Beach, A Viceroy Resort St. Lucia/Soufriere, Caribbean
Hotel Style:
#2 On the Beach Hotel in Soufriere
#2 Top resorts Hotel in Soufriere
#2 Family Hotel in Soufriere
#3 Spa Hotel in Soufriere
#3 Luxury Hotel in Soufriere
#4 Romantic Hotel in Soufriere
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Questions & Answers

Here's what travellers have asked, with answers from Sugar Beach, A Viceroy Resort staff and other travellers.
112 questions
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Southwest Oklahoma
3 months ago

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Questions? Get answers from Sugar Beach, A Viceroy Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“private plunge pool”
 of 5 bubbles shannonr502, 23 Nov 2016 | Read review
“private villa!”
 of 5 bubbles samanthahammel, 19 Nov 2016 | Read review
“Closer to the beach if you can swing it.... but, any room is amazing!!!!!”
 of 5 bubbles Mara1970VT, 15 Nov 2016 | Read review
“all rooms are good - sugar mill and beach bungalows if you don't want to wait for a shuttle”
 of 5 bubbles WendyBristow, 15 Nov 2016 | Read review
“Beach bungalows”
 of 5 bubbles 853robb, 15 Nov 2016 | Read review
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