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Sugar Beach, A Viceroy Resort

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Sugar Beach, A Viceroy Resort
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1,137 Reviews from our TripAdvisor Community

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Showing 1,107: English reviews
London, United Kingdom
Reviewed 15 November 2016

Located between the Pitons Sugar Beech Hotel and Residences is in an idyllic location with a small beach onto the Caribbean sea. No expense has been spared on creating a self contained paradise and the facilities are shared with some high end residences. These are still under development but have a limited impact on the hotel Three main restaurants and...

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Helpful?
Thank Rob B
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time to post your review of Sugar Beach, A Viceroy Resort. We are delighted you enjoyed your stay and all of the wonderful facilities and accommodations we offer in our one of a kind location. We hope to see you again soon. Best regards, André Boersma General Manager

Philadelphia, PA
Reviewed 15 November 2016 via mobile

Imperfect weather in no way dampened how much we loved our stay at Viceroy Sugar Beach. We stayed in a Grande Ocean View Villa that felt like our own little home in the rainforest overlooking the Pitons and the sea. The view was stunning and the privacy perfect. Even a private outdoor shower and dipping pool. Butlers were incredibly attentive...

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2Thank Derek P
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, We are delighted that you thoroughly enjoyed your honeymoon at Sugar Beach, A Viceroy Resort and truly appreciate you taking the time to share your feedback. We love your description of our property and I am sure other couples contemplating their own honeymoon stay can now picture themselves on our beach. Thank you also for your comments about...

Greater London, United Kingdom
Reviewed 12 November 2016

Attended a renewal of vows at this resort in October 2016 and from what I saw this is the ideal place to full in love. The view of the pitons are breath taking especially during sunset. The wedding was spot on and the wedding co-ordinator was professional and simply anticipated everything making it a day to remember. The staff were...

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Thank davidvitalis
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for your feedback about the vow renewal you attended at Sugar Beach, A Viceroy Resort. We could not agree more about our spectacular location between the Pitons—it is, indeed, the perfect place for romance. I will be sure to share your glowing comments to our group and events manager, Anisha, and let her know her professionalism...

Reviewed 5 November 2016

Direct quote from several cab drivers and staff! Excellent welcome for our Honeymoon destination! Beautiful location right in the middle of the two Piton mountains (best location according to most of the local drivers!). The cottages and villas are located all the way down the mountain towards the beach (where you can find the restaurants and public pool as well),...

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1Thank Luke R
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, We appreciate you posting your feedback about your recent honeymoon at Sugar Beach, A Viceroy Resort. On behalf of the entire team, we are delighted that you enjoyed your time with us and all of the activities we have to offer. I am sorry you found the service slow at times—this is an area we are continually striving...

London, United Kingdom
Reviewed 1 November 2016

We had an incredible time. We visited for a wedding and decided to stay for 4 days to make the most of the beautiful resort. We stayed in bungalow 18 which surpassed expectations enormously. Amazing space with fantastic amenities. Beautiful and right on the beach. The private pool and lounge space was perfect as we had our 10 month old...

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Helpful?
Thank SarahLeanneG
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, We truly appreciate your glowing review about your recent stay at Sugar Beach, A Viceroy Resort. It is always gratifying to receive comments such as yours, but even more so when you were at the resort to help celebrate a wedding with friends and family. I will be sure to share your feedback with Sherman and the rest...

Boston, Massachusetts
Reviewed 27 October 2016 via mobile

Spent a week at resort that was an excellent experience overall. Stayed in quiet, ocean view villa with nice view of Pitons, resort and water. Villa had a large bedroom and bathroom with a living room with another full bathroom. Large plunge pool to have a Piton beer free from the refrigerator. Went to all the restaurants and found the...

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4Thank John F
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day: Thank you for your comments about your recent stay at Sugar Beach, A Viceroy Resort. We are pleased to hear that your overall experience was great and that you really enjoyed the offerings at the Cane Bar and the beauty and comfort of your accommodations. The staff will be very delighted with your comments. Once again, thank you...

New York City, New York
Reviewed 26 October 2016

Hands down, this was one of the most luxurious, incredible, and wonderful resort experiences I have EVER had while on vacation. For starters, the minute we arrived we felt like royalty. Our Butlers made us feel right at home and were wonderfully attentive. The grounds of the hotel were beautifully manicured. Literally, you are in paradise! The staff were kind...

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2Thank Andreajill83
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time to share your comments about your stay at Sugar Beach, A Viceroy Resort on TripAdvisor. It brings us great satisfaction to know that we provided exceptional service that exceeded your expectations in all areas. We would also like to thank you for recognizing our efforts in ensuring that everything around the property...

lancashire
Reviewed 26 October 2016

Amazing location - the beach is just stunning. The villas all overlook each other and are strangely impersonal - everything is white - I mean everything! The Great Room restaurant is beautiful and the food superb but it isn't a resort to relax and let your hair down. You get a butler to look after every aspect of your stay,...

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1Thank veryfussylancashire
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for your review. Your comments about Sugar Beach, A Viceroy Resort are extremely rare. Most people who visit have an amazing time and feel completely relaxed and pampered irrespective of their background. We are truly sorry you did not feel this way. It is a shame I did not have the opportunity to speak with you...

Reviewed 26 October 2016

The property was great - best in Soufriere. The food was fantastic, beach was awesome, service and butlers were top-notch. Our room was excellently appointed with a living room, outdoor shower, and private plunge pool. We relaxed on the beach almost every day, tried every restaurant on property (there are 4) and ate room service one night. we also went...

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Helpful?
Thank Noble S
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time and making the effort to write this wonderful review about your stay at Sugar Beach, A Viceroy Resort. We are really happy to hear that you got to experience our resort and that you appreciated the high level of service that you received from our team. Once again, thank you for your...

London
Reviewed 25 October 2016

Stayed for one night and this hotel is a little gem. amazing food, fresh and top ingredients used. One of the best Tuna salads I have had anywhere. the beach area is relaxing despite lots of kids, and snorkelling is some of the best in St Lucia. Service is excellent, staff are friendly and genuine.

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Helpful?
Thank Richiev2009
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day Thank you for taking the time to provide your feedback about your brief stay at Sugar Beach, A Viceroy Resort. It’s great to hear that you had a wonderful time and that you were well taken care of by our team members. Our culinary team will be delighted with your comments.Once again, we appreciate your comments and business....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Beachfront
Food & drink at the hotel
Bayside Restaurant
Bayside Restaurant
Cuisines: Caribbean, Seafood
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
  • Meeting Rooms
Official Description (provided by the hotel)
Sugar Beach, A Viceroy Resort is set amidst more than 100 acres of tropical rainforest on the island's scenic Caribbean coast. Embraced by St Lucia's majestic World Heritage-listed Pitons, the resort's 78 Luxury Sugar Mill Rooms, Villas and Luxury Beachfront Bungalows boast elegant styling, private plunge pool, four poster bed, luxurious Egyptian cotton linens, every possible modern amenity, and personalised butler service. A stunning white sand beach, beautiful Rainforest Spa with tree house treatment rooms, full PADI dive facility, and superb waterfront dining ensure the ultimate vacation experience with space enough for honeymooners and families alike. ... more   less 

Additional Information about Sugar Beach, A Viceroy Resort

Address: Sugar Beach, Val des Pitons, Soufriere, St. Lucia
Region: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Price Range: $684 - $2,753 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sugar Beach, A Viceroy Resort 5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Jalousie Plantation Hotel Soufrière
Jalousie Plantation Soufrière
Jalousie Plantation St Lucia
Jalousie Hilton
Sugar Beach, A Viceroy Resort St. Lucia/Soufriere, Caribbean
Hotel Style:
#2 Family Hotel in Soufriere
#3 Top resorts Hotel in Soufriere
#4 Spa Hotel in Soufriere
#4 On the Beach Hotel in Soufriere
#4 Romantic Hotel in Soufriere
#5 Luxury Hotel in Soufriere
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Questions & Answers

Here's what travellers have asked, with answers from Sugar Beach, A Viceroy Resort staff and other travellers.
129 questions
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Southwest Oklahoma
5 months ago

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Questions? Get answers from Sugar Beach, A Viceroy Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“a room close to the pool and beach”
 of 5 bubbles barbaraoO80MD, 16 Feb 2017 | Read review
“We were only here for the beach.”
 of 5 bubbles CBH487, 16 Feb 2017 | Read review
“A villa is a must!”
 of 5 bubbles StrelM, 14 Feb 2017 | Read review
“For great views choose a room up in the hill....shuttle takes you to the beach but we found it easy and convenient.”
 of 5 bubbles TTRosieTR, 12 Feb 2017 | Read review
“Ask for a cottage with a view from the deck.”
 of 5 bubbles Wlatt, 30 Jan 2017 | Read review
5 of 5