Crystals St Lucia
Colombette Drive, Soufriere St. Lucia
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About
#2 of 13 hotels in Soufriere
Location
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Value
Travellers' Choice
Crystals St Lucia, brimming with Caribbean mystery and island magic, is a one of a kind travel destination. Set high above the hills of Soufriere, we not only offer ocean views but also views of the volcano and Piton mountains. Our treehouse villas are stylishly furnished with art and furniture that transcends time and place. Each villa stands proudly in it's own uniqueness and provides luxury amenities to satisfy the highest standard of comfort, with private pools, Bbq grills, sun decks, full kitchens, A.C, Cable Tv & Wi-Fi. The enchanting Indian flare of our Treetop Bar and Restaurant is the perfect setting for a romance novel. The double decker Treetop Restaurant is draped in silk fabric and built into a prolific mango tree above a natural pond. No windows or doors, just the sweet tropical breeze and serving a deliciously unique fusion of Indian-Caribbean cuisine. Private chefs available on request*
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Yoga classes
Free breakfast
Bicycle rental
Hiking
Free shuttle or taxi services
Secured parking
Wifi
Pool with view
Outdoor pool
Private pool
Fitness classes
Personal trainer
Bar / lounge
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Snorkelling
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Patio
Airport transportation
Car hire
Taxi service
Conference facilities
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Makeup services
Manicure
Massage
Neck massage
Pedicure
24-hour security
BBQ facilities
Baggage storage
Concierge
Currency exchange
Gift shop
Mosquito net
Non-smoking hotel
Outdoor furniture
Picnic area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
24-hour check-in
24-hour front desk
Private check-in / check-out
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Soundproof rooms
Bathrobes
Desk
Dining area
Housekeeping
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
On-demand films
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Hidden Gem
Romantic
Languages Spoken
English, French
Location
54Somewhat walkable
Grade: 54 out of 100
55Restaurantswithin 10 km
34Attractionswithin 10 km
Colombette Drive, Soufriere St. Lucia
Getting there
Car HireSee all Soufriere car hire
567Reviews17Q+A100Room tips
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Beautiful place to stay which far exceeded our expectations from the photos we'd seen. Loved listening to all the wildlife at night and feeding the birds in the morning. Delicious Chardonnay in the restaurant too.
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
+1
We loved Crystals in every way. We stayed in Calabash for part of our stay and Papaya for the end of our stay. Both offer a different expereince and both were amazing. Calabash is more rustic and cozy. Great for a couple. The views from the bed, the balcony, were stunning. Papaya is larger and the wide open views were something else. The wrap around windows/sliding doors that all opened up just can't be beat. We want to thank the incredible staff for everything. We also had the pleasure of meeting Monica and chatting with her one evening, let me just say that was the highlight of the day for sure. We will be back, we tell everyone what an amazing place this is. Dinner and drinks at Treetop can't be beat, I'll review that separate. Thank you to everyone at Crystals for such an amazing home for us during our trip, it was our slice of heaven for the week.…
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Date of stay: January 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
My husband and I stayed at Crystals for 5 nights in late February 2023. Normally we stay at high-end all-inclusives when we visit the Carribean and Mexico (solely for the ease), but we were going to celebrate our 20th anniversary (a few months early) and wanted something special and unique. Crystals hit the mark! We stayed in the Papaya Villa, and it was more than enough room for the two of us. Clean, well-appointed and the views! Hands down the view from Papaya was the best we could have gotten anywhere on the island, period. Everywhere from inside the main room were views, views and more views. Absolutely stunning! Every person working at Crystals cares about you and you feel like you are the only people there. Service is outstanding from the staff, whether you are staying at one of the villas or there for dinner and drinks. Our villa and our pool and deck area were cleaned daily. Breakfast was delivered every morning at the time we set, and featured so much variety, we hardly felt we could get through it (but we did). This is included in your stay. Note: They bring the food, but you will use the dishes/glassware for serving (they will clean the dishes with the daily housekeeping, but we always washed up right after eating to prevent bugs). Dinner at Treetops is wonderful, indian-fusion-inspired and again in the most unique, tree house-type setting. It's a fixed menu every night ($70US/person - and worth every penny), but changes each night. You will not get bored. We ate twice while there. The bartenders (Hamilton and Ted) at Treetops restaurant are the best, and again, deliver a unique experience - every drink is custom-made for you, there is no bar menu, but instead you tell them what you like and they deliver the most amazing cocktails (of course you can get beer, wine, etc. if that's your thing), and drink prices are very reasonable (a huge plus!) You can mix and mingle with others if you like (guests, bartenders, or the owners Monica and Martin). It felt like we were a guest in their home. We must mention their concierge Bradly and his team, specially Jonavin. Badley took care of everything transport/excursions. When we first arrived (we came by a different transport from the airport), he came up to our villa to check on us and set up a time the next day to plan our stay. This being our first time in St. Lucia, Bradley asked what we were interested in doing, and he arranged the most amazing custom adventures (complete with an the best rum punch and Pitons!) and made fantastic recommendations for beaches to visit (we went to Paradise Beach - affordable and great snorkling) and Anse Mamim (expensive, and we knew this going in, but worth it). Here are some helpful (we hope) tips: - The walk to Papaya Villa is a steep path, and may be a problem for someone with mobility issues. We walked around the grounds to see the outside of the other villas, and some seem more accessible. Papaya does have steps and stairs in the main bath/bed and in the main living area. Just something to consider. - This is not your typical hotel-type setting: When we arrived, we were taken immediately to our villa (it was about 4pm) upon getting out of the cab. They came to us later to see how we were settling in, take care of room balances, set up breakfast, etc. You didn't have to leave the villa to do anything and there was no waiting. It was an unconventional "check-in" but it got us to the villa and those view even quicker! - The kitchen is fantastic, and well-stocked. But if you plan on cooking, try to do so while there is daylight because there is little lighting above the stove. We cooked in 3 nights and it was already dark each night by the time we got around to it; wasn't impossible, but would have liked more light. There was dish liquid (no dishwasher), and we washed everything right away (again, didn't want to tempt bugs). The sponge had definitely seen better days, I would have brought my own, but it worked. - Bugs: They are there, mostly outside, and honestly it was not a problem at all (we did keep things tidy/cleaned/organized in gallon ziplock bags) and we brought Off! mosquito coils and burned those from late afternoon until they went out. Not one bite the entire 6 days we were there. And we kept the sliding doors open all day bc of the breeze. Never used our DEET or Off bug spray, just the coils. - They provide bar soap and dish liquid, but nothing else. Bring your own shampoo/cond/lotion. Not a big deal, but we ran out of our tiny travel items and had to pick something up at the grocery after an excursion one day. - We knew this was off the beaten path, and while breakfast was delivered each day and there is a restaurant on site (closed on Thursday and Sunday), we knew we'd need snacks/something to eat if we ended up not going out for dinner off-site after a beach day or excursion. I brought snacks and easy things to make for dinner (frozen pre-grilled chicken and rice for staples) in our luggage. Our driver stopped at the grocery on the way from our airport transfer (it's only 10 minutes away) and we bought bottled water, rum, fruit juice mixers, and a few other staples and we were set. The rum is cheap here, and delicious. - Know going in that this is set in the rainforest, slightly remote and different from from your typical resort and you will have an amazing experience. We loved Crystals, it's unique setting, wonderful staff and owners that made this the most memorable vacation. We hope to be back! …
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Date of stay: February 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Rainforest Paradise! We stayed in the Calabash room at Crystal's and was amazing! The room is huge (which is good because other than the restaurant, there isn't a hotel lobby or common place to hangout). The styling and details of the decor are truly amazing--elegant meets woodsy. It had everything needed for a wonderful couples escape--complimentary coffee, milk, a bottle of wine, kitchenette (buy alcohol, snacks, etc before arriving), SmartTV (which we didn't watch bc we were too enamored with the AMAZING views of the Pitons), AC (which we only used at night bc we preferred opening the doors and feeling the mountain breeze during the day). One note, you are in the middle of a rain forest. So you need to be comfortable being in the elements. Bugs weren't an issue for us, but bring bug spray, we had little lizards in our room, which we welcomed bc they ate the bugs, and you may have to chase out a pesky finch if you leave the doors open. It was totally our scene, but may not be everyone's. Two minor suggestions: the mattress is fluffy but thin. Since it sits on a wooden slate, it needs to be thicker as you sink right down and feel the slate. We still slept well, but just FYI. Also, consider providing beach towels for the plunge pool use. The Concierge was easy to communicate via whatsapp and very responsive. I booked my excursions individually, but wish I would have gone through Bradley bc he knows which companies provide the best experience. When we trekked up Skeleton Crusher (the road to get to Crystals), I was worried about how easy it would be to get up and down, but Johnny was a skilled driver and great conversationalist. You're in good hands with him and Bradley! Lastly, The Treetop Restaurant was hands down the best food we had on the island. Idk what was in the bread, but it was like a savory donut. Addicting! It's a set menu and we were able to ask for seconds if we wanted (we definitely did for the spicy seafood soup!). The staff was so friendly and the cocktails were made based on "what you were feeling"--no set cocktail menu, which we loved. Thanks for an amazing retreat and wonderful hospitality. Cant wait to return!…
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Husband and I just returned from a weeks stay at Crystals Villa’s. It was by far, the best vacation we’ve experienced yet. The accommodations were more than we had imagined. We were in total awe of the endless beautiful details throughout the Villas. So many unique and special touches. The staff were all so welcoming and helpful during our stay. The on site treetop restaurant was such a magical setting, the food and speciality cocktails were so GOOD! We enjoyed many meals there. We did outings daily & were not sure on how to navigate this initially as we did not rent a car. We were provided with the most exceptional transportation services which Crystals recommended; ‘Bradley’s concierge and transportation services.’ Bradley and his colleague Johnavin, were so attentive during our stay. They checked in daily, drove us safely to many incredible sights. They made our trip so special, helping us to experience the most while on the island. They were highly knowledgeable with planning outings and answering the many questions we had. They are so much FUN & we want to say the biggest thank you to you both for making our trip incredible!! You got us everywhere we dreamed of being and your above and beyond services truly made our trip. Would highly suggest this service if you wish to get the most out of your holiday experience. Many thanks. …
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Very unique villa in the rainforest. Rustic charm inside and out. Good staff. Nice to have restaurant on site Amazing views of pitons On-site concierge which was a bonus Rented car directly at villa Crystals offered airport transfers Friendly owners
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
St-Lucia_Enthusiast wrote a review Jan 2023
Andwell, United Kingdom4868 contributions462 helpful votes
We arrived rather late due to computers down at immigration so got there a bit tired. Checked in and on our second visit we were allocated the Lemongrass villa. Had a great meal in the restaurant restaurant served by Monique with drinks from Ten. Beautifully presented and delicious. Checked in by Junior who wheeled our bags to the room. Morning I awoke in the main bedroom which is huge! Beautiful vistas and a balcony with seating that overlooked the rain forest. Wonderful smells and magical sounds as the crickets and treefrogs gave way to the birds. Very comfortable bed and efficient aircon which I switched off when I woke. The bedroom has a large semi open bathroom and a big dining room in the centre of the room. From the photos it looks like it is downstairs but us in fact upstairs so that was the first, and welcome, surprise. 900 square feet per floor.. The shower was good and no water supply issues. Note, the pebbles in the shower can be a bit uncomfortable unless you are steady on your feet and need a good foot massage. I used the bath mat and that worked a treat. Housekeeping done by Albertha and Wilma. Place was very clean. Some things missing like shampoo but quickly rectified. Downstairs it is huge with ample seating areas including outside under a sheltering gazebo. . Very well equipped kitchen supplied with milk tea and coffee. The basket with goodies from Faye’s place in Vieux Fort was much appreciated. The pool pump comes on mid morning and the pool was cleaned everyday. It was FREEZING! I’m used to slightly warmer water but I got used to it. Apparently it gets warmer in the summer so I now need to return to check it out… Second bedroom off living area has its own shower and, being smaller cooks down quicker. No view to speak of - so put your friends - or snoring husband in here (!) The second evening the restaurant was closed so we had drinks and nibbles in the villa with a friend. I was very surprised that, despite leaving windows open and lights on we had very few flying insects. Some mossies but not many. Re Taxis. We were picked up by Jonathan who works w for Bradley and taken up the island by Bradley. He was excellent and very knowledgeable. Both drivers very good and I would be happy to use them again. Next time we will be returning for longer to experience more of this magical area and place. Thank you so much Monica and team for a great start to the holiday. SLE…
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Possibly the best view of all St Lucia's hotels...a grand panorama from some of the villas of distant hills and the Pitons. Owners are often around and fun to chat with. Very quirky furnishings but the Pan-Asian style fits perfectly. Delicious food at the Treetop restaurant but no choice...we liked everything we got--the included breakfast is also very tasty. A fairly new supermarket, Massy, has opened in Soufriere so you could potentially do one trip there and stack up for a few days and take advantage of the kitchen which I believe all villas have. You would need taxis to get around but I rented a jeep from Cool Breeze which handled the terrible half-mile road linking Crystals to the main road. My only complaint is that the tap water is not potable--though if you don't mind a chlorine taste it is safe apparently--the hotel should provide good water for the guests. If you like the all-inclusive type place with tons of ameneties it would probably disappoint but I would stay again in a heartbeat and hope one day to return.…
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Date of stay: December 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Crystals Guest services, Guest Services / Front Office at Crystals St Lucia
Responded 6 Jan 2023
Thank you so much for your positive review. Great to hear you enjoyed your stay with us. Just to clarify a few points, all good hotels in Soufriere are a taxi ride from activities unless you are a beach resort, but then to visit any site you would have to take a taxi. Our water source is the best, we use rainwater, treated filtered to make it portable, so we can control how it is processed, unlike the local water source. We do provide bottled water on arrival and have plenty bottle water on the property should one prefer. As you were only with us for one night, unfortunately, perhaps you did not know Treetop restaurant changes its menu every night, that is why we asked in advance about your dietary restrictions so they can do a menu for you. Delighted you enjoyed it. Oh yes, the public off-road to Crystals is still the same as 17 years ago, not great even if we do work on it every year. I agree with you Crystals is not for your average tourist we are for experienced travelers who want something different and unique. Delighted you would like to come back one day. Thank you let me take this opportunity to wish you an amazing 2023
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Crystals in one word is UNFORGETTABLE! From the moment of our check-in we felt welcomed and safe as we entered this special world underneath the rainforest canopy. We stayed at the Calabash villa and I’m not exaggerating when I say that my fiance and I were were floored when we entered the room - a million dollar view of the iconic st Lucian piton mountains! The villa is basically a gorgeous treehouse for adults tucked inside of a mango tree tucked inside of a rainforest. This is a place one comes to to recharge from busy life in the city and reconnect with nature, themselves, and their partners. Thank you to Monica and the entire crystals team that made our stay a once in a lifetime experience. ❤️
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
This is the most beautiful and peaceful place I have been on island! A night is way too short to stay at this wonderful place with everything at your disposal. I really loved the breakfast which was very delicious!
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
ALSO KNOWN AS
crystals hotel soufrière
LOCATION
CaribbeanSt. LuciaSoufriere QuarterSoufriere
NUMBER OF ROOMS
9
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Claim Your ListingCRYSTALS ST LUCIA: UPDATED 2023 Hotel Reviews, Price Comparison and 1,675 Photos (Soufriere, St. Lucia) - Tripadvisor
Frequently Asked Questions about Crystals St Lucia
Which popular attractions are close to Crystals St Lucia?
Nearby attractions include Grand Eden Estate (4.8 km), Pitons (3.6 km), and Anse Mamin (2.7 km).
What are some of the property amenities at Crystals St Lucia?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Crystals St Lucia?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Crystals St Lucia?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Crystals St Lucia?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Crystals St Lucia?
Conveniently located restaurants include Jade Mountain Club, Martha's Tables, and Fedo's.
Are there opportunities to exercise at Crystals St Lucia?
Yes, guests have access to a pool, fitness classes, and yoga classes during their stay.
Does Crystals St Lucia have airport transportation?
Yes, Crystals St Lucia offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Crystals St Lucia offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Crystals St Lucia?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Crystals St Lucia?
Many travellers enjoy visiting Balenbouche Estate Heritage Site (12.4 km).