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The Downtown Hotel

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The Downtown Hotel
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104 Reviews from our TripAdvisor Community

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Showing 88: English reviews
Prague
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 April 2013

We spent 7 remarkable days in St. Lucia thanks to the Downtown Hotel. Initially my wife and i were a bit skeptical about staying there but after we booked our stay the fun began. The location is ideal, right in the heart of Soufriere were there's easy access to everything local! The staff and service workers are very professional, delightful... More 

Helpful?
1 Thank MatejZ_13
Kingston, Canada
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 29 March 2013

The Downtown Hotel and staff were good. Had a little trouble with the airconditioner. Told the front desk and it was fixed. No proplem.The local resturants were interesting and the meals fine. Good breakfast and views at The Still SOUFRIER was the problem. I'll mention I'v been going to St Lucia for forty years. We were driving a rental car.... More 

Helpful?
3 Thank islandcustom
Portland OR
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 27 March 2013

I booked this hotel for 5 nights this last week and got a few things to say: They use Marcus' taxi Service, he is seriously nice and so is the other driver that works for him (I forgot his name but was really great also) 1(758)287-7941 is his cell. $24 to ether beach and $60 to the volcano, gardens, and... More 

Helpful?
1 Thank Tim N
Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 March 2013

Don't book it! I won't be staying there ever again. The people were pleasant but that doesn't make up for the lack. (Low water pressure, no hot water in sink, phone not working in room, ALL lobby doors to hotel are locked after a certain time so you can't get out at 4am if you need to unless u knock... More 

Helpful?
3 Thank C C
Sutton, Quebec, Canada
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 March 2013

This was not 5 star but then again I was looking for a 5 star.the room was clean maybe not our standard beds were comfortable room was large had a great view of the ocean and the piton.only think I missed was a coffee perk,talking of coffee that was hard to find any where in soufriere St Lucian's are not... More 

Helpful?
Thank Robert M
Waterville, ME
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 March 2013

We brought 2 folding bicycles with us which the hotel let us store in our rooms or the lounge. The hotel is located on the second floor of a shopping plaza. So it made it a bit hard to carry the bikes all the way up to our rooms. I was surprised how quiet the rooms were for the central... More 

Helpful?
Thank AirlinkWaterville
London, England, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 February 2013

The Downtown hotel is comfortable place to stay, and the area is lovely ! I had read other peoples comments on this hotel, but was pleasently suprised when I arrived. OK the whole place could do with some updating, but what else can you expect in a third world country. Unfortunately there is no real room service, but on the... More 

Helpful?
Thank Nick F
London, United Kingdom
Level Contributor
38 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 12 February 2013

This didn't feel as nice as I was expecting. I arrived late in the evening, and was shown to a room by a security guy, with a plan to check in the following morning. The room was pretty basic, but there was a nice balcony overlooking the town which was nice. finding any staff the following morning was a challenge,... More 

Helpful?
Thank Timontheroad
Leighton Buzzard, United Kingdom
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 January 2013

If you prefer feeling like you're in a manicured suburb of Brisbane, Australian, go to Rodney Bay and fight for a place for your towel on the beach. If you want the wild beauty of St Lucia, Soufriere is the best location. We simply couldn't afford the prices of the resorts, but staying in the town meant we could buy... More 

Helpful?
1 Thank ArseneDebris
Cheshire
Level Contributor
63 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
Reviewed 8 January 2013

The location of this hotel is fantastic - right in the heart of Soufriere. It has great views of the harbour and the top of Petit Piton, or the town. I had room 17, looking right out over the harbour - amazing view. They moved me from 16, which didn't have water. 17 was a much better room. They had... More 

Helpful?
Thank Clearwell

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
The hotel is nestled within an eclectic synergy of cultural heritage and pristine environmental collages know as Soufriere, branded as the gem of St. Lucia. The Downtown Hotel was not only designed to blend in with its natural and structural environment but also with the concept of ‘a home away home’ in mind. This concept is evident in our medley of 18 welcoming rooms, coupled with our cadre of personable employees and local people; world renowned for our hospitality. As we grew in the knowledge of you, our valued clientele, our design scheme was tailored to match your needs; have a look at your future accommodations: ... more   less 

Additional Information about The Downtown Hotel

Address: Bridge Street, Soufriere, St. Lucia
Region: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Price Range: $102 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Downtown Hotel 2.5*
Number of rooms: 18
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Also Known As:
Downtown Hotel Soufrière
The Downtown Hotel St. Lucia/Soufriere, Caribbean
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Questions & Answers

Here's what travellers have asked, with answers from The Downtown Hotel staff and other travellers.
3 questions
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Questions? Get answers from The Downtown Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we loved the ocean view rooms and the southern most rooms seem quieter”
 of 5 bubbles Wellsville2012, 18 May 2016 | Read review
“Pay the extra for a ocean view, it will be money well spent”
  • View from balcony
 of 5 bubbles 967william99, 28 Feb 2016 | Read review
“Good choice for a brief stay in Soufrier”
 of 5 bubbles 754nataliyas, 22 Feb 2016 | Read review
“Ask for the sea view - the breeze is very worth it.”
 of 5 bubbles deyto58, 13 Feb 2016 | Read review
“Request for a room with a balcony.”
 of 5 bubbles Trulygolden, 1 Feb 2016 | Read review
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