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The Villas at Simpson Bay Resort & Marina

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The Villas at Simpson Bay Resort & Marina
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359 Reviews from our TripAdvisor Community

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There are newer reviews for The Villas at Simpson Bay Resort & Marina
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Showing 302: English reviews
Reviewed 5 weeks ago via mobile

For our family the resort is perfect. The staff is welcoming and friendly. The resorts manager , Marcel is always there to listen, take care of any issues and sets an incredible example for the rest of his staff. We could go anywhere but this is where our whole family wants to return year and year. Our home away from...

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Helpful?
2Thank Lynn C
Gerardo G, Online Reputation Manager at The Villas at Simpson Bay Resort & Marina, responded to this review

Dear Lynn, Thank you for sharing your comments with us and the community. It has been a pleasure serving you. The Villas at Simpson Bay Resort takes pride in giving priority to their members and guests and looking after their needs. Quality and customer service are what distinguish us. We always strive to exceed our guests’ expectations and meet their...

Westfield, Massachusetts
Reviewed 20 March 2017

We have been time share owners at this resort for the last twenty five years. The resort has undergone a complete renovation of all rooms on property as well as the marina area, new restaurant, etc. Service is outstanding, from the very first experience in the lobby! Marcel Javois has always been responsive to guests needs, as well as Judy(...

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Helpful?
3Thank gwpal
Gerardo G, Online Reputation Manager at The Villas at Simpson Bay Resort & Marina, responded to this review

Thank you for sharing your comments with us and the community. we would like to thank you for being part of the Simpson Bay Resort & Marina family for over 25 years! Your trust is very much appreciated. We feel very happy that you enjoyed our enhanced service and accommodations, and that our resort and staff met your expectations. In...

Surrey, Canada
Reviewed 9 March 2017

this was our 4th time at the Villas, and Marcel and his team were once again the ultimate hosts. We love the Villas, and all the wonderful people that work there. Special thank you to Sharon from housekeeping. She is so kind, and does a spectacular job. Love the renos that have been completed, really well done. The Villas are...

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Helpful?
Thank 2JRs
Gerardo G, Online Reputation Manager at The Villas at Simpson Bay Resort & Marina, responded to this review

Thank you for sharing your comments with us and the community. It has been a privilege to have you as a valuable guest and being considered the best resort in St. Maarten for you and your family. We have always made sure to provide all our guests with the best quality work. Here in The Villas at Simpson Bay Resort...

Harrisburg, Pennsylvania
Reviewed 27 February 2017

The manager, Sr. Hernandez, went out of his way to help us find a room with what we needed. He was terrific. We stayed one week and met lots of staff. Bartender Natasha knew our names the first time we sat at her pool bar and the casino poker room manager was very nice to my husband. Yes the hotel...

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Helpful?
Thank Deborah H
Gerardo G, Online Reputation Manager at The Villas at Simpson Bay Resort & Marina, responded to this review

Dear Deborah, Thank you for sharing your comments with us and the community and thank you for giving The Villas at Simpson Bay Resort the opportunity to be your chosen resort again for your recent trip to St. Maarten. We are happy that you were pleased with the service and our accommodations. We appreciate your comments, insofar as that is...

Amsterdam, The Netherlands
Reviewed 16 February 2017

We had a one night stop-over on the island (island hopping). This complex is not far from Juliana Airport (a 15 minutes taxi ride), in the Dutch part (normally we stay on the French side), we had booked a junior suite here in The Villas, which was not cheap but very good: 2 comfortable double beds, small kitchenette (which we...

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Helpful?
1Thank eelco2013
Gerardo G, Online Reputation Manager at The Villas at Simpson Bay Resort & Marina, responded to this review

Thank you very much for reviewing The Villas at Simpson Bay Resort. We constantly work on improving our guests’ satisfaction; therefore, your feedback, helps us to see our resort through the eyes of our guests and is highly valuable to us. Again, thank you very much for your valuable feedback. We would be more than happy to welcome you again...

Muskoka District, Canada
Reviewed 16 February 2017

Not a place I recommend. It is like a time share that has been around for along time. Long in the Tooth! Unfortunately a poor experience for a $400 CDN / night hotel. Early check in was a challenge and we were told that the room would not be available until after 4:00 pm. Check in staff seemed disinterested and...

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Helpful?
2Thank RichB1
Gerardo G, Online Reputation Manager at The Villas at Simpson Bay Resort & Marina, responded to this review

Dear Rich, Thank you for sharing your experience with us. We apologize for the lack of service that you experienced. We do our best to provide the best possible level of service, but sometimes unpredictable pitfalls pop up out of nowhere and cause such incidents. We are sorry for any inconvenience this may have caused you. As a result of...

New Oxford, Pennsylvania
Reviewed 15 February 2017

My trip was feb 5- 12 the room was nice then on wed we took a trip to philipsburg we had $1300 we took $300 had a $1000 back in safe did not get in until Thursday when opening safe $460 dollars was missing called security filled report and was told to open safe they would have to call over...

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Helpful?
3Thank kintclarkie1
Gerardo G, Online Reputation Manager at The Villas at Simpson Bay Resort & Marina, responded to this review

Thank you for sharing your experience with us. Please accept my apologies for the service you received from us two weeks ago. We agree with you that it’s totally not acceptable; however, let us assure to you that this is a singular incident. This is definitely not the way we normally conduct business. The involved parties will be notified of...

Alexandria, Virginia
Reviewed 22 January 2017 via mobile

We have been coming to SXM since 1995 and have stayed at The Villas previously. Our friends are owners and offered us their week this year. We chose to extend our stay and did an exchange from the F building which is ocean front and a fabulous building to the Villas so we could remain in the same unit for...

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Helpful?
2Thank TLCM1865
Gerardo G, Online Reputation Manager at The Villas at Simpson Bay Resort & Marina, responded to this review

Dear Guest, Thank you for sharing your comments with us and the community. We feel sorry that we couldn't meet your expectations with The Villas. We have worked for many years and it has always been our primary goal to provide excellent service to the guests who stay with us. We are sorry that the accommodations did not live up...

Aberdeen, United Kingdom
Reviewed 22 January 2017

We just stayed for one night on the way out after a week's sailing. Check in was unusually slow. Seems their systems are 20th century. We had our free cocktail while waiting for check-in time. The room was huge and everything worked, which was when we realised we were getting good value. There were dire warnings everywhere about huge surcharges...

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Helpful?
Thank euromnlostatsea
Gerardo G, Online Reputation Manager at The Villas at Simpson Bay Resort & Marina, responded to this review

Dear Guest, Thank you for sharing your comments with us and the community. We would like to take a moment to thank you for your selection of The Villas at Simpson Bay Resort as your accommodations of choice when you visited St.Maarten. You are now one of our valued guests, and it was always a pleasure and an honor to...

New York City, New York
Reviewed 18 January 2017

Just returned January 13, 2017 after 8 days. I have been staying at the Simpson Bay Resort for almost 20 years, way before the villas were built. This is the first time I stayed in the Villas. The good thing about staying in the Villas is it is close to everything and less. Part of my group stayed in the...

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Helpful?
1Thank Ruth B
Gerardo G, Online Reputation Manager at The Villas at Simpson Bay Resort & Marina, responded to this review

Dear Ruth, Thank you for sharing your comments with us and the community. We are truly grateful to you for choosing us as your best option for almost 20 years. As one of our valued guests it has been a sincere pleasure serving you. Speaking on behalf of The Villas at Simpson Bay Resort, we feel very happy that you...

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Near The Villas at Simpson Bay Resort & Marina

Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Self-Serve Laundry
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Villas at Simpson Bay Resort & Marina, your island hideaway with spacious Caribbean villas for luxury living. The ocean views are incredible and the resort has pools, restaurants and a water sports center. More fine restaurants and stores are just a short walk away in Simpson Bay. This resort is the perfect base for exploring St. Maarten, an island with Caribbean, French and Dutch ambiance. A privileged waterfront setting, with unparalleled location on the shore of Simpson Bay, Enjoy the best views of the Caribbean from your elegant, fully furnished and equipped Caribbean villa. ... more   less 

Additional Information about The Villas at Simpson Bay Resort & Marina

Address: Billy Folly Road No. 37A, Simpson Bay, St. Maarten-St. Martin
Region: Caribbean > St. Maarten-St. Martin > Sint Maarten > Simpson Bay
Price Range: $176 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Villas at Simpson Bay Resort & Marina 4*
Number of rooms: 83
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from The Villas at Simpson Bay Resort & Marina staff and other travellers.
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Questions? Get answers from The Villas at Simpson Bay Resort & Marina staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Verify what type of room you are booking.”
383michaele, 8 Apr 2017 | Read review
“If you're traveling with kids, or a lot of family, get a room with direct access to the pool area...”
SYTrustMe, 29 Mar 2017 | Read review
“Must ask for Villa to get a hotel room ocean front. Otherwise you will have a nice condo but it will be up the hill behind the main hotel.”
deborahhZ1685EZ, 27 Feb 2017 | Read review
“junior suites in the villas have 2 double beds and seaview”
eelco2013, 16 Feb 2017 | Read review
“Higher floor might have been better. We were on ground floor - no privacy unless you close the curtains, in which case you lose the view,”
RichB1, 15 Feb 2017 | Read review
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