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The Villas at Simpson Bay Resort & Marina

Orbitz.comUS$128*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Villas at Simpson Bay Resort & Marina
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366 Reviews from our TripAdvisor Community

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Showing 307: English reviews
Muskoka District, Canada
Reviewed 16 February 2017

Not a place I recommend. It is like a time share that has been around for along time. Long in the Tooth! Unfortunately a poor experience for a $400 CDN / night hotel. Early check in was a challenge and we were told that the room would not be available until after 4:00 pm. Check in staff seemed disinterested and...

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Helpful?
3Thank RichB1
Gerardo G, Online Reputation Manager at The Villas at Simpson Bay Resort & Marina, responded to this review

Dear Rich, Thank you for sharing your experience with us. We apologize for the lack of service that you experienced. We do our best to provide the best possible level of service, but sometimes unpredictable pitfalls pop up out of nowhere and cause such incidents. We are sorry for any inconvenience this may have caused you. As a result of...

New Oxford, Pennsylvania
Reviewed 15 February 2017

My trip was feb 5- 12 the room was nice then on wed we took a trip to philipsburg we had $1300 we took $300 had a $1000 back in safe did not get in until Thursday when opening safe $460 dollars was missing called security filled report and was told to open safe they would have to call over...

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Helpful?
4Thank kintclarkie1
Gerardo G, Online Reputation Manager at The Villas at Simpson Bay Resort & Marina, responded to this review

Thank you for sharing your experience with us. Please accept my apologies for the service you received from us two weeks ago. We agree with you that it’s totally not acceptable; however, let us assure to you that this is a singular incident. This is definitely not the way we normally conduct business. The involved parties will be notified of...

Alexandria, Virginia
Reviewed 22 January 2017 via mobile

We have been coming to SXM since 1995 and have stayed at The Villas previously. Our friends are owners and offered us their week this year. We chose to extend our stay and did an exchange from the F building which is ocean front and a fabulous building to the Villas so we could remain in the same unit for...

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Helpful?
2Thank TLCM1865
Gerardo G, Online Reputation Manager at The Villas at Simpson Bay Resort & Marina, responded to this review

Dear Guest, Thank you for sharing your comments with us and the community. We feel sorry that we couldn't meet your expectations with The Villas. We have worked for many years and it has always been our primary goal to provide excellent service to the guests who stay with us. We are sorry that the accommodations did not live up...

Aberdeen, United Kingdom
Reviewed 22 January 2017

We just stayed for one night on the way out after a week's sailing. Check in was unusually slow. Seems their systems are 20th century. We had our free cocktail while waiting for check-in time. The room was huge and everything worked, which was when we realised we were getting good value. There were dire warnings everywhere about huge surcharges...

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Helpful?
Thank euromnlostatsea
Gerardo G, Online Reputation Manager at The Villas at Simpson Bay Resort & Marina, responded to this review

Dear Guest, Thank you for sharing your comments with us and the community. We would like to take a moment to thank you for your selection of The Villas at Simpson Bay Resort as your accommodations of choice when you visited St.Maarten. You are now one of our valued guests, and it was always a pleasure and an honor to...

New York City, New York
Reviewed 18 January 2017

Just returned January 13, 2017 after 8 days. I have been staying at the Simpson Bay Resort for almost 20 years, way before the villas were built. This is the first time I stayed in the Villas. The good thing about staying in the Villas is it is close to everything and less. Part of my group stayed in the...

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Helpful?
1Thank Ruth B
Gerardo G, Online Reputation Manager at The Villas at Simpson Bay Resort & Marina, responded to this review

Dear Ruth, Thank you for sharing your comments with us and the community. We are truly grateful to you for choosing us as your best option for almost 20 years. As one of our valued guests it has been a sincere pleasure serving you. Speaking on behalf of The Villas at Simpson Bay Resort, we feel very happy that you...

Reviewed 18 January 2017 via mobile

There were 3 couples travelling together 2 were upgraded 1was not after we asked to be together. We were the couple not upgraded and had a room facing the laundry and other such things u don't want to see when on vacation. We were only there for 1 night but it left us with the impression we would not go...

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Helpful?
3Thank Rodina K
Gerardo G, Online Reputation Manager at The Villas at Simpson Bay Resort & Marina, responded to this review

Dear Rodina, Thank you for sharing your comments with us and the community. We feel sorry that we couldn't meet your expectations during your last trip to St.Maarten. We have worked for many years and it has always been our primary goal to provide excellent service to the guests who stay with us. We are sorry that the accommodations did...

Melville, New York
Reviewed 13 January 2017

Really great overall experience. The location is superb, walking distance to so much. Customer service was excellent. Thank you to Javi and Jenny for being so accomidating.....3 girls that changed their minds 3 times about where they wanted to be and these 2 were so very nice about it!! Thank you! You guys are the best!!! Tracy

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Helpful?
1Thank tracelyon
Gerardo G, Online Reputation Manager at The Villas at Simpson Bay Resort & Marina, responded to this review

Dear Tracy, Thank you for sharing your comments with us and the community. It has been a pleasure serving you and we feel so happy to know that you have a wonderful time with us. We appreciate your kind words about our resort. The Villas at Simpson Bay Resort takes pride in giving priority to their guests and looking after...

Texas
Reviewed 13 January 2017

My check-in process was smooth and quick, but I arrived very late in the day in the middle of the week. My check-out process was smooth also, but I left very early in the morning. My room was pretty clean, although housekeeping was usually in my room between 4 and 5 in the afternoon when I was returning from a...

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Helpful?
1Thank WanderingTexan62
Gerardo G, Online Reputation Manager at The Villas at Simpson Bay Resort & Marina, responded to this review

Dear Guest, Thank you for sharing your comments with us and the community. We appreciate your trust. Our success comes from the continuous faith in the excellence of our service, something we are committed to and would never sacrifice. There is always room for improvement and based on that reasoning we are taking notes in the situations you feel distress...

Fort Lauderdale, Florida
Reviewed 10 January 2017

Great resort, location and outstanding customer service, specially from Bar crew Laura and Natasia. We had the PH on 7th floor, overlooking the pool and bay. 2 large rooms, w/ living room, kitchen in middle. Had an adjacent rooftop patio, but never used it. The resort and island is just great to explore and do things, that our rooms were...

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Helpful?
1Thank Alex C
Gerardo G, Online Reputation Manager at The Villas at Simpson Bay Resort & Marina, responded to this review

Dear Alex, Thank you for sharing your comments with us and the community and thank you so much for your kind words and your feedback after your stay at The Villas in Simpson Bay resort. We are delighted to hear that you experienced an enjoyable stay and that the resort amenities met your expectations. Thank you also for mentioning our...

Pickering, Canada
Reviewed 4 January 2017

Superb! Excellent suites, Superb location, and great service. Safe and secure. Well maintained grounds, pools and restaurants. THE villas are the best. Parking a little tight. Time-share salespeople are around, but we like to rent!

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Helpful?
Thank DA1wanderer
Gerardo G, Online Reputation Manager at The Villas at Simpson Bay Resort & Marina, responded to this review

Dear Guest, Thank you for sharing your comments with us and the community and thank you so much for your lovely words. It is so great to hear that our team is doing a good job and it is comments like yours that keep us going! Thank you for recommending The Villas at Simpson Bay Resort! Best wishes from sunny...

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04/06/2017 05/06/2017
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Near The Villas at Simpson Bay Resort & Marina

Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Villas at Simpson Bay Resort & Marina, your island hideaway with spacious Caribbean villas for luxury living. The ocean views are incredible and the resort has pools, restaurants and a water sports center. More fine restaurants and stores are just a short walk away in Simpson Bay. This resort is the perfect base for exploring St. Maarten, an island with Caribbean, French and Dutch ambiance. A privileged waterfront setting, with unparalleled location on the shore of Simpson Bay, Enjoy the best views of the Caribbean from your elegant, fully furnished and equipped Caribbean villa. ... more   less 

Additional Information about The Villas at Simpson Bay Resort & Marina

Address: Billy Folly Road No. 37A, Simpson Bay, St. Maarten-St. Martin
Region: Caribbean > St. Maarten-St. Martin > Sint Maarten > Simpson Bay
Price Range: $172 - $386 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Villas at Simpson Bay Resort & Marina 4*
Number of rooms: 83
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from The Villas at Simpson Bay Resort & Marina staff and other travellers.
52 questions
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Questions? Get answers from The Villas at Simpson Bay Resort & Marina staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Verify what type of room you are booking.”
383michaele, 8 Apr 2017 | Read review
“If you're traveling with kids, or a lot of family, get a room with direct access to the pool area...”
SYTrustMe, 29 Mar 2017 | Read review
“Must ask for Villa to get a hotel room ocean front. Otherwise you will have a nice condo but it will be up the hill behind the main hotel.”
deborahhZ1685EZ, 27 Feb 2017 | Read review
“junior suites in the villas have 2 double beds and seaview”
eelco2013, 16 Feb 2017 | Read review
“Higher floor might have been better. We were on ground floor - no privacy unless you close the curtains, in which case you lose the view,”
RichB1, 15 Feb 2017 | Read review
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Prices are for 1 room, 2 adults
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