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Sugar Mill Hotel

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Sugar Mill Hotel
Sugar Mill Hotel
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601 Reviews from our TripAdvisor Community

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Showing 595: English reviews
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Shelburne, Vermont
Reviewed yesterday NEW

My partner and I have just returned from our second vacation at the Sugar Mill (we were there in 2016 around the same time). We absolutely adore this place, the people who own it and work there, and the island. This is truly an amazing vacation spot. We did the all-inclusive option again and never tired of the wonderful food...

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Thank pdesland
michigan
Reviewed 2 days ago NEWvia mobile

I spent 2 nights here during New Year's eve weekend but have previously stayed at the hotel back in 2011. The hotel is now under new ownership. The setting is still as beautiful as it was in the past with all of the lush tropical plants, flowers, and trees throughout the property combined with views of the turquoise water and...

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3Thank hobiecatsailor
Decatur, Georgia
Reviewed 1 week ago via mobile

My husband and I booked the Sugar Mill hotel for an all inclusive honeymoon week. The owners Mary and Dennis sure know how to make you feel welcome. The food in the restaurant is phenomenal. I tried something new every night and was never disappointed. The outdoor shower in our room was paradise. We loved our stay here. The staff...

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1Thank Kelly M
Reviewed 1 week ago via mobile

This was the perfect honeymoon! We stayed 7 nights and did the all inclusive. The food was incredible and never disappointed. Don't miss the BBQ on Friday night! The beach in front of the hotel is beautiful and relaxing. Mary and Dennis were the ultimate hosts. We loved our room and look forward to making a return trip in the...

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2Thank Tyler L
Reviewed 1 week ago

My Wife and I stayed at the Sugar Mill for our Honeymoon for 7 amazing nights!!! We chose to do the all inclusive package and it was 5 stars across the board! Our room was perfect, great views of the ocean and the sound was great to fall asleep too. Large bathroom with double vanity so we were able to...

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2Thank Frankie S
sugarmillbvi, Sugar Mill Team at Sugar Mill Hotel, responded to this review

Thank you for your review Frank and you are now a star on our website showing us how to ride the Apple Wave. We have rooms with both twin and full King Beds and we do make up kings by fixing the two twins together. Most perhaps would not worry but maybe honeymooners would prefer a full king. We wish...

Kingsland, Texas
Reviewed 1 week ago

I have traveled all over the world and Sugar Mill is at the top of our list on places to stay. I spent a lot of time trying to figure out where to take my wife for a week that had the ability to satisfy our needs of relaxing and yet exploring the islands. Mary and Dennis (Owners) made us...

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1Thank DonLacombe
Reviewed 2 weeks ago

I spent three weeks at Sugar Mill and it was absolutely delightful. I did the all inclusive plan which included all meals and beverages. I just want to say what a great Chef Bernard is as his cooking is simply delicious. The steaks and lobster were just fantastic and he produces his own sauces to accompany these meals. The staff...

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3Thank Rod K
Berkeley, California
Reviewed 2 weeks ago

We stayed for a week and did the all inclusive plan, which included two excursions and transfers in addition to all meals and beverages. Dennis and Mary are fantastic hosts and make you feel so welcome. The entire staff seems so happy and so willing to help in any way. The food was absolutely delicious and plentiful. There are a...

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2Thank suzyhg
Germantown, Tennessee
Reviewed 2 weeks ago

We are well-travelled and very discerning and this was the BEST possible all-inclusive experience. The staff is GENUINELY friendly and exceptionally competent(many have been there for 10-20+ years!), informative and handle everything and we are a couple constantly on the go-They arranged all transport, tours, catamaran trips, ferries and so on. The facility is super clean and very well-maintained. Comfortable...

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2Thank Paul S
greeensboro, nc
Reviewed 2 weeks ago via mobile

We spent a week at Sugar Mill. The hotel, rooms, meals are fabulous. We chose the all inclusive package and highly recommend it. The staff gets the highest praise! The owners, Mary and Dennis, Sharon, the manager, and all employees we encountered were ready to help with every need. Sharon is truly one of those treasured employees and she has...

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2Thank barbara d

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Concierge
Official Description (provided by the hotel)
A sea side boutique hotel with a world standard restaurant. Set amid lush tropical surroundings, the Sugar Mill is the perfect place to relax and enjoy the beautiful British Virgin Islands. All our rooms have balconies or terraces and panoramic sea views. From January 2016 our refurbished rooms will include free wi fi, refrigerators, safes, dressing gowns and slippers, iron and board, hairdryers, flat screen TVs , mobile device charging points, luxurious new european bedding and new tropical designer furniture. We have on site the BVI's Number One fine dining restaurant offering fresh lobsters, succulent steaks, crispy belly pork, rack of lamp, scallops in champagne sauce and other mouth watering fare served in the dining room which has been restored from the Rum House of a 400 year old sugar mill. We also have a casual beach restaurant right alongside the hotel. Our small secluded beach offers luxurious loungers and umbrellas with bar and snack service right at your bedside. Alternatively our fresh water circular pool is set among swaying palm trees with a help your self honour bar. Check out our new for 2016 our Five Star All Inclusive option. Everything you need for a perfect vacation at one fixed price. ... more   less 

Additional Information about Sugar Mill Hotel

Address: | Apple Bay, Tortola
Region: Caribbean > British Virgin Islands > Tortola
Price Range: $342 - $613 (Based on Average Rates for a Standard Room)
Number of rooms: 24
Reservation Options:
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Also Known As:
Sugar Mill Tortola
Hotel Sugar Mill
Hotel Style:
#1 Spa Hotel in Tortola
#2 On the Beach Hotel in Tortola
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Questions & Answers

Here's what travellers have asked, with answers from Sugar Mill Hotel staff and other travellers.
28 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have a nice view”
 of 5 bubbles DonLacombe, 13 Mar 2017 | Read review
“all the rooms have ocean views, but a couple are right on the beach..”
 of 5 bubbles suzyhg, 8 Mar 2017 | Read review
“There are no bad views. We prefer upper rooms. There are only 24 cottage units so it's about quality not quantity.”
 of 5 bubbles 849PaulS, 6 Mar 2017 | Read review
“Room 133 was really good for us”
 of 5 bubbles JASWorcs, 1 Mar 2017 | Read review
“All rooms have ocean views but no rooms have elevator access so walking is involved for various buildings and for upper floors.”
  • Sunset from room balcony
  • Spacious room with A/C, ceilling fan, frig, toaster sink and safe
 of 5 bubbles TIMOTHYH533, 25 Feb 2017 | Read review
5 of 5