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Turtle Bay Resort

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Turtle Bay Resort
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90 Reviews from our TripAdvisor Community

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Showing 83: English reviews
Baltimore,Md.
Reviewed 2 September 2016 via mobile

This was a last minute getaway, so not much research done, The resort is very nice love the layout, right on the beach, everyone so nice and helpful, wasn't crazy about the food on the menu, but hopefully that will change when all the renovations are done, enjoyed being able to relax on the beach all day, and no one...

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Helpful?
Thank MsBahamaladie
Padua, Italy
Reviewed 24 August 2016

Resort located on a beautiful bay on the longest beach in Tortola , very comfortable rooms and the excellent Italian restaurant. We spent two weeks relaxing and good food . A special thanks to all the staff and super manager Alberto . If you come to Tortola this is the best place to stay.

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Thank sabrysub
Reviewed 23 August 2016

The staff went above and beyond! I had a late arrival and they sent a driver to pick me up and also kept the restaurant/bar open so that I could get something to eat and drink upon arrival. They truly demonstrated their warm hospitality and made me feel right at home. I would highly recommend this place and you can't...

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Thank Grant F
Port of Spain, Port-of-Spain, Trinidad and Tobago
Reviewed 10 August 2016 via mobile

Turtle Bay was just an average " budget" stay for my girlfriend and I. There was nothing really amazing about the property. The rooms are basic and are more cottage like than appears to do. The pool is average. The grounds are maintained but there's a lot of bugs and insect all around (no fault of the hotel). The one...

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Helpful?
Thank TriniGirl01
Alberto R, Direttore generale at Turtle Bay Resort, responded to this review

Dear TriniGirl01 thanks a lot for your review!!! I am very happy that you appreciated our food and service not just in the restaurant but also taking care for your "small problem" in the room; I am very happy that you realized exactly in which environment is located this resort (that people can like or not) and that this is...

Barbados
Reviewed 28 July 2016 via mobile

We arrive there on the 14th july the ladies at front were friendly and helpful..hmmm off to a good start I was saying to myself till we saw the room not nice It look like confustion with tables to accomodate a fridge,TV and extra 4 piece set and then locking the door you can easily pull it apart.The room had...

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1Thank suelorde
Alberto R, Direttore generale at Turtle Bay Resort, responded to this review

Hi suelorde!!!! Thanks a lot for you comment....I have to say really thanks because these are the reviews that we love...for sure we love also the review written by guest fully happy but in this case, for example, I can get your honest point of view.... Yes....we started the process just last october (re-clean, staff recruitment, burocracy, new project, architect,...

Austin, TX
Reviewed 19 July 2016 via mobile

Had an overnight visit and the stay was great. They upgraded us to a beachfront room and the staff was very friendly. Food was excellent at the restaurant. Highly recommended. Great location nearby the airport and a wonderful quiet beach. Room was clean.

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Thank aggressor17
Alberto R, Direttore generale at Turtle Bay Resort, responded to this review

Dear "aggressor17" thanks for your review! I really thank you so anybody can see that we are really in process to upgrade this amazing place and that we are on the right way.....we really hope to host you again here from December when you could find a new exciting concept in this wonderful place! Regards!

Westport, Connecticut
Reviewed 13 July 2016

We had a very strange experience with Turtle Bay - here are the Pro's and Con's: PROS: *our booking was great (Geeta is a doll) and our exchange with everyone who worked at the hotel when we checked in was wonderful - incredibly kind people who were friendly and helpful. *beautiful location - you are surrounded by huge hills and...

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2Thank BeachGoer889
Alberto R, Direttore generale at Turtle Bay Resort, responded to this review

Hi Ms. Beachgoer889....you know? Since we started this deep renovation in this place we had just very few cases of people very unsatisfied like you and there is evidence of that thanks to many people here and in other website that apreciated our effort....that is why I can remember exactly any single case like in this case; I was out...

San Jose, Costa Rica
Reviewed 7 July 2016

They lied to us. We had a flight early in the morning and we asked them what time they serve breakfast. They told us 7 am. We had a flight at 10 am... we stop at the restaurant at 7:30 am and they still closed, 8 am and they still closed. Not even the worker for the front desk was...

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2Thank house4salecr
Alberto R, Direttore generale at Turtle Bay Resort, responded to this review

I don't know who you are and honestly I think you wrong something because this place is own by italians, me I am the manager and I am italian, the chef is italian, other 3 managers are italians and the only indian we have is a cook.... I checked your previous reviews on Tripadvisor and I invite anybody to do...

Edmond, Oklahoma
Reviewed 7 July 2016 via mobile

Had just spent 7 days on the water and needed a little decompression before flying back to Oklahoma so we stayed 1 night at Turtle Bay. Really glad we did. Although the facilities are run down, (new ownership is planning a re model soon). The food, drinks, food, staff, and the location on Lambert Bay. was as good as it...

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Helpful?
Thank ShankerstienMulligan
Alberto R, Direttore generale at Turtle Bay Resort, responded to this review

Hi ShankerstienMulligan! Thanks a lot for your review! All the staff is working hard since the owner (who is not Mr. Christian) took back the property after a period of rent. Very soon we start the real renovation and from December 2016 if you come back you will see a much better resort high standard....and new! We really hope to...

Coral Bay, St. John
Reviewed 28 June 2016

My wife and I took advantage of a weekend special being offered to Virgin Islands residents and booked a room at this resort for our Anniversary getaway weekend. To be honest, I wasn't sure what to expect, due to the great price, and the word we'd heard that the place was being renovated. Fact is, once we found our way...

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Helpful?
Thank augiegator
Alberto R, Direttore generale at Turtle Bay Resort, responded to this review

Hi augiegator! Thanks for your comment....we are very happy to know that we are on the right way....and after 2017 this will be the best resort in Tortola! We hope to have you here soon!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Spa
About the property
  • Beachfront
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Nestled in a luxuorius tropical amphitheater sloping towards the sea to one of the Caribbean's most beautiful beaches. The resort revives in style, design and food, the lush Italian hospitality. Palm fringed and covered with sparkling white sand, a half-mile long and the biggest BVI smimming pool, the resort is a secluded retreat in British Virgin Islands. An Italian management with more than 35 years experience guarantees a reputation for excellence. 36 cottages plus 2 Junior suite feature spacious-sized bathrooms and private outdoor patio exemplifies stylish carabbean living. Individual and Italian experience in style helps to create the perfect holiday and ensure you achieve a sense of freedom. An authentic Italian restaurant with a delightful mixed of Caribbean flavours, a lively al fresco bar, a speciality restaurant , a swim up bar with bbq menu options, Amara Spa & Gym and a tennis court expand the fun. December 20th 2016, Turtle Bay Resort re-opens after a comprehensive, multi-million dollar restoration. New rooms, fully equipped with "tailor made" furniture produced in Italy, will represent Italian style in terms of quality and look, introducing brand new signature services for the ultimate in relaxation and style providing the best comfort. The restoration will include the complete redesign of the resort's guestrooms and suites, its two restaurants and overall enhancements to the resort's gardens and landscaping. This renewal will bring about a new level of sophistication in keeping with the natural setting, a new swimming pool, a new specialty restaurant, spa and gymnasium, room & laundry service 24h, these are only some of new amenities the our guest will enjoy. The largest pool in BVI will be upscale and a new specialty restaurant "healthy and fusion cuisine" will be born, a rebuild of main Restaurant Calita will offer a one-of-a-kind beach dining experience with an extended indoor/outdoor dining areas. Guests will also enjoy an elevated arrival experience and the resort's vibrant tropical gardens will be enhanced with new lighting, signage and improved access to beach. ... more   less 

Additional Information about Turtle Bay Resort

Address: East End, VG1120, Tortola (Formerly Lambert Beach Resort)
Region: Caribbean > British Virgin Islands > Tortola
Price Range: $244 - $420 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Turtle Bay Resort 3*
Number of rooms: 38
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Also Known As:
Lambert Beach Hotel Tortola
Lambert Beach Tortola
Hotel Style:
#5 Spa Hotel in Tortola
#10 On the Beach Hotel in Tortola
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Questions & Answers

Here's what travellers have asked, with answers from Turtle Bay Resort staff and other travellers.
6 questions
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Oak Lawn, Illinois
over a year ago

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Questions? Get answers from Turtle Bay Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best deal on the beach!”
 of 5 bubbles 896grantf, 22 Aug 2016 | Read review
“Rude workers, poor quality for everything, isolation, food option is limited to few items..etc..”
 of 5 bubbles house4salecr, 7 Jul 2016 | Read review
“Wi-fi is available near the lobby and the restaurant, just not in the rooms.”
 of 5 bubbles augiegator, 28 Jun 2016 | Read review
“84 was by the pool and ocean. Quiet yet close to this sprawling resort.”
 of 5 bubbles marthak207, 5 Sep 2015 | Read review
“Quiet and simple room”
 of 5 bubbles 654maxg, 24 Jul 2015 | Read review
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