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Nanny Cay Marina & Hotel

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Nanny Cay Marina & Hotel
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154 Reviews from our TripAdvisor Community

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Showing 152: English reviews
fenton, mo.
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Close to everything great start to our vailboat vacation. Easy check in and ch ck out. Great restaurant and bar nearby. Beach bar nearby to have the Bloody Mary before boarding sailboat foe 7day cruise.¿¿9

Helpful?
Thank ken s
Hong Kong, China
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago

Room is clean with comfy twin beds and a good size balcony facing the lawn and marina. Air-con is cold enough with an added ceiling fan which is nice. Amenities included coffee machine, a microwave and a fridge. Very thoughtful to provide mosquito spray in the room because you really need it any time outdoors in the Caribbean. Private quiet... More 

Helpful?
Thank Piggybun
Management response:

Thanks for your visit and we'll look forward to seeing you again soon. More 

Indianapolis, Indiana
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 weeks ago via mobile

Unbelievably slow and very poor service. Food is ok, nothing special. Came in for a late lunch, only 2 other tables. Took time for the server walked over to check on us. After we ordered 2 mahi wraps with a salad, we waited almost 45 minutes. For 2 sandwiches. A 5 minute meal. Not impressed at. Go somewhere else.

Helpful?
Thank divemedic34

Travellers are raving about these Road Town hotels

Washington DC, District of Columbia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

I was a marina guest and I forgot a wristwatch in the marina showers and when I returned shortly after it was gone. The hotel management was alerted and did nothing. The marina manager was contacted and his main concern was that it wasn't one of his employees. I called the police, they were fantastic. It turns out that a... More 

Helpful?
1 Thank paulcasasco
Management response:

I would like to fill in some details about this incident and refute your claims that Nanny Cay did nothing to help find your lost watch. Firstly, it was not stolen. You left it in a public bathroom and someone found it. Whether that person's intention was to keep it or turn it in is and will remain unknown. When... More 

Level Contributor
75 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 5 weeks ago via mobile

My wife and I spent a night here and had the best sleep of our journey so far. Very comfortable beds. We ate lunch and dinner at PegLegs. The meals were very tasty. When we occupied our room, the WiFi was not working. Staff was very prompt at coming to resolve the issue (a faulty modem). A nice quiet place... More 

Helpful?
Thank Sickmoose
Management response:

Thanks for your review. We are very happy you enjoyed your recent stay at Nanny Cay and found our staff accommodating. We look forward to hosting your next stay in the BVI. More 

Phoenix, Arizona
Level Contributor
3 reviews
Reviewed 29 October 2016 via mobile

Planned on staying here for the day (day pass) after getting off of a sailboat after a week. Walked in with a printed copy of our reservation and the e mail exchange with management. We were told they were full and didn't have a room for us but would have a room at 330...which defeated the purpose of a room... More 

Helpful?
Thank rds2006
Management response:

Thank you for your review for which I feel it necessary to clarify a few points. You did have a reservation for a double room (two people) but as we are a hotel we actually rent our rooms per night and therefore any reservations are subject to our 3pm check in time. Occasionally we can get our guests into a... More 

Luquillo, PR
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 20 September 2016

Our original plan was to stay at another hotel on the island, as I have friends that let me use their dock for free (Call my nickel and dimer, but 200 bucks is 200 bucks). Lucky for us this other place was booked, otherwise we would have missed out on a very nice experience! Upon arrival at Nanny Cay, you'll... More 

Helpful?
Thank Puertoricosigns
Management response:

Hola Thanks for positive review. We are also glad you got to stay with us and the weather was favorable for your trip over. I'm glad you found our staff to be so welcoming and I will be sure to pass on your comments to Devon. He is a true asset to Nanny Cay and never seems to have a... More 

Bowie, Maryland
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 31 August 2016

After a week of sailing the BVI, we stayed at the hotel for 3 nights to recover. A group of the crew stayed over. It was nice to enjoy the pool and beach. The hotel was close to town and the ferry. We were able to check out the new cruise ship docks with the shops and bars.

Helpful?
Thank Joan0914
Emily S, Customer Services at Nanny Cay Marina & Hotel, responded to this review

Dear Joan0914, Thank you for taking the time to write us a review. It's always great to hear from our guests after a fantastic holiday. It sounds like you had a great week out sailing if you needed to recover after. I see you managed to explore the new Pier Park and hopefully some more of the island while you... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 August 2016

Nice place to stay. Friendly staff and dinner at Peg Leg Landing was awesome. Our server,Treasure was great! Rooms were clean but pillows were not comfy. No need for alarm clocks, roosters let you know what time it is! I would stay here again.

Helpful?
Thank Liz B
Emily S, Customer Services at Nanny Cay Marina & Hotel, responded to this review

Dear Liz B, Thank you for taking the time to give us feed back on your experience with us. I appologise for the pillows not being comfy. We have taken this on board and are currently going through the rooms checking and replacing the pillows that are not adequate. A 40th reunion class trip sounds like a very special occasion... More 

Detroit, Michigan
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 August 2016

The marina and hotel are beautifully maintained! The location is just perfect - halfway between downtown Roadtown and Cane Garden Bay. There is really no need to leave the marina area though. The bar is good with friendly staff, the beach is beautiful and the two on-site restaurants were so good that we never thought of going anywhere else.

Helpful?
Thank DetSailor
Emily S, Customer Services at Nanny Cay Marina & Hotel, responded to this review

Dear Detsailor, We are excited to hear that you enjoyed your stay so much, and delighted that you enjoyed the facilities and services provided by our great team. As you said, our location is perfect! We are not far from beaches, restaurants or Sage Mountain, if you fancy a cool hike with beautiful views of the BVI. We're also about... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Nanny Cay Resort and Marina is a convenient and comfortable hotel with an old school Caribbean feel. Everything you need is an easy walk from your room and throughout the resort you'll find friendly and helpful staff. Dine in one of the three bars/restaurants, shop for souvenirs or enjoy an iced coffee at the coffee shop. You can also join a day sail or dive trip, rent a power boat or car, right from the marina, or spend the day chilling by the pool or on the beach. Leave the hustle and bustle behind and really unwind in tropical breezes and balmy evenings. ... more   less 

Additional Information about Nanny Cay Marina & Hotel

Address: Road Town VG1110, Tortola
Region: Caribbean > British Virgin Islands > Tortola > Road Town
Price Range: $143 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Nanny Cay Marina & Hotel 3.5*
Number of rooms: 40
Reservation Options:
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Also Known As:
Nanny Cay Marina Hotel Road Town
Nanny Cay Marina And Hotel
Hotel Style:
#1 Best Value Hotel in Road Town
#3 On the Beach Hotel in Road Town
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Questions & Answers

Here's what travellers have asked, with answers from Nanny Cay Marina & Hotel staff and other travellers.
3 questions
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Front Royal, Virginia
over a year ago

See all questions (3)

Questions? Get answers from Nanny Cay Marina & Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There rooms close to the office were more like cottages. Had more space.”
 of 5 bubbles Joan0914, 31 Aug 2016 | Read review
“Best rooms over marina or beach side upper levels.”
 of 5 bubbles russello533, 1 Jun 2016 | Read review
“Second floor rooms are way better than first level. Sometimes they leave chickens and these critters wake you up very early .”
  • Second story room high ceilings, nice balcony (parking lot view). Good value, not bad.
  • Cramped shower for big sized folks. (Shower in boat is larger)
 of 5 bubbles JBsurvey, 26 May 2016 | Read review
“try and upgrade to a luxury studio if you can - but all rooms were great”
 of 5 bubbles Clarabelle2016, 7 Apr 2016 | Read review
“Figure out your shower hot water lever before your morning shower. It works, it just takes some jiggling”
 of 5 bubbles 631georgeg, 6 Apr 2016 | Read review
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