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The Ritz-Carlton, Grand Cayman

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Traveller (2185)
Pool & Beach (488)
Room & Suite (477)
Overview
  • Excellent79%
  • Very good14%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“bar jack”(192 reviews)
“the ritz”(1,374 reviews)
“the club lounge”(99 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star accommodation
All hotel details
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,298)
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3,227 results
Traveller rating
2,473
468
190
59
37
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LanguageEnglish
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2,473
468
190
59
37
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1 - 5 of 3,227 reviews
Reviewed 2 days ago

My husband and 18 and 20 year old sons had a wonderful time. The hotel was beautiful and the staff was amazing. Every person from check in to house keeping to beach staff were some of the nicest people we have ever met. They truly...More

Thank Lynne C
Reviewed 1 week ago via mobile

Absolutely loved our stay here. The property is immaculately clean, the staff is beyond friendly and will meet any need or request. The property is very “baby friendly” and we made many friends with other couples who had young children. The property is located so...More

1  Thank Smokie113
Reviewed 1 week ago via mobile

First off, 7 mile beach and specially the beach in front of the Ritz may be the most beautiful beach and water in the world. Couple that with Ritz service and we had an amazing vacation! We were greeted by a personal concierge Mark who...More

1  Thank Philm28
Reviewed 1 week ago via mobile

I've stayed at a handful of Ritz Carlton locations, this location is my favorite. Beyond amazing service, all of the staff pays attention to detail, top of the line service. A bit pricey but very well worth it, true definition of what Ritz carlton stands...More

1  Thank ron s
Response from Hermes_Cuello, Manager at The Ritz-Carlton, Grand CaymanResponded 1 week ago

Dear ron s, We are very happy to learn that you had a fantastic stay at our resort! Thank you for sharing your feedback with us and the TripAdvisor community. We greatly appreciate your time and are delighted to learn that the exemplary service provided...More

Reviewed 1 week ago via mobile

This was our first time at a Ritz in 15 years of travels. That in itself should tell you something. I got the feeling this place is geared towards high end clientele. And there’s nothing wrong with that. If you’re not in that category, all...More

3  Thank Travel_the_world11
View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Beachfront
Fitness Centre with Gym / Workout Room
Free Parking
Room Service
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Free Parking
Wheelchair Access
Meeting Rooms
Children Activities (Kid / Family Friendly)
Dry Cleaning
Room Service
Airport Transportation
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Pets Allowed ( Dog / Pet Friendly )
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Tennis Court
Hot Tub
Bar/Lounge
Spa
Golf Course
Heated pool
Outdoor pool
Details
Price range
US$410 - US$2,843 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Seven Mile Beach
#2 Business Hotel in Seven Mile Beach
#3 Romantic Hotel in Seven Mile Beach
#4 Family Hotel in Seven Mile Beach
#5 Centrally Located Hotel in Seven Mile Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$410 - US$2,843 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Seven Mile Beach
#2 Business Hotel in Seven Mile Beach
#3 Romantic Hotel in Seven Mile Beach
#4 Family Hotel in Seven Mile Beach
#5 Centrally Located Hotel in Seven Mile Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (2185)
Pool & Beach (488)
Room & Suite (477)
Dining (138)
Family and Play Areas (15)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
d_caitlyn
14 August 2018|
AnswerShow all 3 answers
Response from globalguy2016 | Reviewed this property |
There are 2 pools, one on the ocean side mainly for adults and one on the garden side for children. The Ritz has the highest quality of service so there is usually someone close by to help out.
1
Vote
Maria R
11 August 2018|
AnswerShow all 9 answers
Response from Wellness-Itinerary | Reviewed this property |
one of our complaints was that there was little music on the island compared to other tropical islands. But you get used to the quiet. We stayed for a week so the beginning of the week was really quiet and there may have... More
0
Votes
Siddharth P
3 August 2018|
AnswerShow all 5 answers
Response from YaYaAlice | Reviewed this property |
I used the WiFi to write my reviews to Trip Advisor and to check email. Not exactly work, so hopefully that helps.
0
Votes
Room Tips
"Higher floors have better views on ocean side."
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"Ocean view with balcony"
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"Definitely want ocean side."
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"We were in a tower room which was a shorter walk to the beach."
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