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The Ritz-Carlton, Grand Cayman

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2,429 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton, Grand Cayman
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Showing 2,372: English reviews
NY
Reviewed 21 February 2014

We went on a family vacation in May and are returning again this March to this amazing hotel. The resort is beautiful and the service is unparelled. Every staff member greeted you when you walked past them and they catered to my five year old son's every need. At night when went out to the restaurants on the grounds if...

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2Thank macNy
Reviewed 21 February 2014 via mobile

Whoever has anything negative to write about this place, was probably not ready to spend all that money on a vacation. This will be an expensive vacation, but if you could afford it, it is worth it in every way imaginable. Service is wonderful, rooms are great, beach is amazing along with beach service, spa is great and restaurants are...

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4Thank Chiossymi
Austin, Texas
Reviewed 21 February 2014

Recently returned from a week at this amazing hotel. My wife and I traveled with our 2 daughters 10/7 who absolutely loved this hotel and made me promise to bring them back next year! From the moment you step foot on property, you know you are at a special hotel. The staff does an amazing job of reaching out before...

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2Thank Mlsmith142
St Cloud Minnesota
Reviewed 20 February 2014

All the reviews are saying "it's expensive"... Well, 1.) It's the Ritz Carlton 2.) It's Grand Cayman 3.) It's the Ritz Carlton in Grand Cayman. Yes, it is expensive. 15% Gratuity is added to every food/beverage purchase. The US dollar is worth 80 cents. An example, beach side Cayman beer and Mango Daiquiri was about $30 total. Sticker shock? Yep!...

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12Thank Brenda S
Grand Cayman
Reviewed 20 February 2014

Beautiful, clean and luxurious, though the lunch and poolside drinks were quite overpriced. My son was in heaven with the gluten free breakfast options. He was treated like a king, as we all were. THE nicest, most accommodating staff anywhere, ever. Period.

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1Thank Mv K
White Plains, New York
Reviewed 18 February 2014

We celebrated our 50th wedding anniversary at the Ritz Carlton on seven mile beach and it was spectacular. The facility was beautiful, the room (actually it was a suite) was unbelievable, the beach was wonderful but most important, the staff was absolutely the best, from Adriana (our guest services hostess) to Rajiv and Erika (food services mangers) to Jennifer at...

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1Thank Steve B
Cleveland, Ohio
Reviewed 17 February 2014

From the moment I arrived at the Ritz, I felt welcomed. My cousin and I were greeted with a warm hello as the doors were being opened for us. As we waited in the hotel lobby to check in, they served us refreshments and immediately worked to change our room request (we originally were going to be a party of...

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Thank beckamgop
Marc_Langevin, Manager at The Ritz-Carlton, Grand Cayman, responded to this review

Dear beckamgop, Your recent review was such a pleasure to read. Our beach amenities are second to none and January is an excellent time to experience all we have to offer. I look forward to sharing your compliments with our Ladies and Gentlemen who will be delighted to welcome you back soon. Thank you! Sincerely, Marc Langevin

New York City, New York
Reviewed 17 February 2014

Let me start by saying that Seven Mile Beach is beautiful and so is the Hotel. At the Ritz you will be waited on hand and foot, while spending a ton of money. This is all to be expected. However for $1000 a night the beach situation is like being packed into a sardine can. There is no room to...

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2Thank jd2734
Marc_Langevin, General Manager at The Ritz-Carlton, Grand Cayman, responded to this review

Dear jd2734 It was unfortunate to read how your experience did not meet expectations. I would like to personally apologize and, if you can spare the time, discuss your visit in further detail. I can be reached directly at 345-815-6006. Feedback is very important to us. Thank you for taking the time to share your comments. Sincerely, Marc Langevin General...

Redondo Beach
Reviewed 16 February 2014

Stayed here for annual girl's trip and will definitely return next year. Beautiful beach and amenities. Fantastic service- especially at BarJack and on the beach. Special thanks to Charming (Matt), Henry, and Tyler at the bar and Stefan on the beach. Kingsley, Dennis, and Franklin were also great.

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2Thank Kim R
Marc_Langevin, General Manager at The Ritz-Carlton, Grand Cayman, responded to this review

Dear Kim R— It was fantastic to have you visit with us and I appreciate you taking the time to write about your experience. I look forward to sharing your compliments with the Ladies and Gentlemen you mentioned. All of us at The Ritz-Carlton, Grand Cayman look forward to seeing you again soon. Thank you! Sincerely, March Langevin

tlc240
Reviewed 16 February 2014

I am conflicted with this hotel. It just does not feel like what I would expect from a 5 star Ritz Carlton, but its still the nicest hotel on the island. We went in August, during low season so the hotel was at half capacity. However, it still felt packed with little kids. My husband and I are 28. Everyone...

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8Thank tlc240
Marc_Langevin, General Manager at The Ritz-Carlton, Grand Cayman, responded to this review

Dear TLC240, I am truly sorry that your experience did not meet expectations. Since your visit in August, we have been working on many projects to improve our overall resort experience. You will be pleased to hear our guest rooms have been fully renovated to offer a more modern design. Thank you for taking the time to leave your comment....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Free Parking
Official Description (provided by the hotel)
Discover The Ritz-Carlton, Grand Cayman, a luxury two-tower resort where sparkling blue waters blend seamlessly with the sand and sky to create your perfect Caribbean oasis. Located on an archipelago of three picturesque islands, our Cayman Islands resort offers a breathtaking location unlike anywhere else on earth. From the white sands of Seven Mile Beach to world-renowned restaurants including Blue, by renowned seafood chef Eric Ripert, The Ritz-Carlton, Grand Cayman luxury resort offers guests an unforgettable escape from the everyday. With a resort side including resort and garden view rooms and an ocean side for ocean view rooms the property runs from sound to sea. Residential towers are located on the ocean side. ... more   less 

Additional Information about The Ritz-Carlton, Grand Cayman

Address: West Bay Road, Seven Mile Beach KY1-1209, Grand Cayman
Region: Caribbean > Cayman Islands > Grand Cayman > Seven Mile Beach
Price Range: $760 - $3,132 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Grand Cayman 5*
Number of rooms: 365
Reservation Options:
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Also Known As:
Ritz-Carlton Grand Cayman Hotel Seven Mile Beach
Grand Cayman Ritz Carlton
Ritz Seven Mile Beach
Seven Mile Beach Ritz-Carlton
The Ritz-Carlton, Grand Cayman Cayman Islands
Hotel Style:
#1 Romantic Hotel in Seven Mile Beach
#1 Spa Hotel in Seven Mile Beach
#1 Business Hotel in Seven Mile Beach
#1 Top resorts Hotel in Seven Mile Beach
#2 Family Hotel in Seven Mile Beach
#2 On the Beach Hotel in Seven Mile Beach
#2 Luxury Hotel in Seven Mile Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Grand Cayman staff and other travellers.
84 questions
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Questions? Get answers from The Ritz-Carlton, Grand Cayman staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Oceanfront was fabulous. Standard rooms are lagoon side but closest to kids waterpark”
 of 5 bubbles rromano2014, 3 Dec 2016 | Read review
“Ocean front and rooms are desirable. If staying on resort side the 4th or 5th floor is the quietest.”
 of 5 bubbles katiemaibach, 2 Dec 2016 | Read review
“Make sure you request Oceanfront rooms. Otherwise it's a long walk from the lagoon side to the beach.”
 of 5 bubbles 291jennyr, 27 Nov 2016 | Read review
“Ocean View is a Must. Standard rooms look over kids pool and golf course.”
 of 5 bubbles 412bubbas, 16 Nov 2016 | Read review
“Oceanfront rooms are by far the best. Avoid resort view if you don't want to have a long walk to the beach everyday.”
 of 5 bubbles Traveler40St.Louis, 3 Nov 2016 | Read review
5 of 5
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