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I stayed in the hotel for one night and the accommodations were nice, front desk was extremely helpful. The restaurant located on the main floor served excellent brick oven pizza and the service was amazing. The hotel was located near the heart of all of...More
I booked a room for myself and my colleague, and 3 additional rooms for international guests attending a conference we hosted in Trinidad. I was looking forward to developing a relationship with the Kapok Hotel for our larger conference taking place next year, but I...More
Convenient for a weekend getaway. Staff at the front desk was not helpful at all poor customer service. Room service was on time thank goodness. The most friendly staff I've encountered there was the waiter Miguel!! The bed side light wasn't working called front desk...More
Waited almost 30 minutes to get a re-assigned room upon check in - "Why do you want to move" - reasonable question. "Because I can hear the TV at full volume in my room from the room next door". "Oh" "Wait there until I am...More
Thank Chris W
Response from Kapok1618, Director of Sales at Kapok HotelResponded 16 August 2017
Dear Chris W – I’m very sorry to hear that you were disappointed with your stay at Kapok Hotel. Our goal is to always provide a great experience to our guests,and I apologize that you experienced anything less. I would appreciate the opportunity to speak...More
The hotel has managed to maintain it's standards ,the rooms are comfortable the food is excellent, especially at the KAVA Bar and the staff is extremely friendly and courteous. I would highly recommend this hotel for your stay in Trinidad
US$152 - US$185 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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