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Hilton Trinidad and Conference Centre

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Hilton Trinidad and Conference Centre
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1,488 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Trinidad and Conference Centre
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Showing 1,416: English reviews
Stavanger, Norway
Reviewed 1 week ago

Spacious, well equipped and comfortable rooms although the lack of a bath might be a concern for some. Bar food excellent with generous portions although 'hot' breakfast items may be quite cool even if up very early. Given the unusual layout of the floors set into the hillside the very fast lifts are a useful feature. Great views from the...

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Helpful?
Thank ChiefCynic
Trinidad-Hilton, General Manager at Hilton Trinidad and Conference Centre, responded to this review

Dear ChiefCynic, Thank you for your review. We are happy to know that you had a good experience while doing business at the hotel. We thank you for the feedback for improvements as well, we appreciate this and take it seriously. We look forward to seeing you again soon. Warm regards, Jaap van Dam Director of Operations

Port of Spain, Trinidad and Tobago
Reviewed 1 week ago

The quality of the hotel has dropped! Hilton Trinidad is not the same as it used to be. The service of the staff was okay, no one went out of they way to offer good customer service. It was disappointing indeed as I stayed for 10 days.

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Helpful?
Thank 784unhappycustomer
Trinidad-Hilton, General Manager at Hilton Trinidad and Conference Centre, responded to this review

Dear 784unhappycustomer, Thank you for sharing your experiences, advising us of the deficiencies you encountered surrounding your recent visit to our hotel. We strive to exceed our guest's expectations and certainly wish to apologize for falling short of delivering to you what should have been a memorable experience. You’re valuable feedback will be shared with the appropriate departments, as this...

Arima, Trinidad
Reviewed 1 week ago

My wife and I recently spent a night at this Hotel. The service overall was excellent and the breakfast was great. We are looking forward to returning soon and I can recommend this hotel to anyone who maybe looking for a place to get away from all their for a time of relaxation.

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Helpful?
Thank ryantV9KA
Trinidad-Hilton, General Manager at Hilton Trinidad and Conference Centre, responded to this review

Dear ryantV9KA, Thank you for this fantastic review. It is a pleasure to know our staff have provided excellent service and made your stay a memorable one. We look forward to welcoming you back. Warm regards, Jaap van Dam Director of Operations

Roseau, Dominica
Reviewed 1 week ago

the hotel is a very excite hotel, the location might be a problem for tourist and visitors , perfect for executive and business tyoe person. the breakfast area was very good , meal excellent, like that there was fresh fruits every morning and local dishes. Room was excellent.

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Helpful?
Thank J2138CBryana
Trinidad-Hilton, General Manager at Hilton Trinidad and Conference Centre, responded to this review

Dear J2138CBryana, Thank you for this great review. I am excited to read your compliments about our hotel providing a beautiful view of the park and the city. Your comments about the breakfast and excellent room is well appreciated. We look forward welcoming you again. Warm regards, Jaap van Dam Director of Operations

Tempe, United States
Reviewed 1 week ago

I recently stayed here for 5 nights. Since i had stayed here before, i knew to ask for the rooms with the mountain/pool view...{TIP: ...they are the newer rooms and the interior is much more modern than the savannah view rooms.} Arika and Emily were two of the front desks agents that i dealt with on a daily basis, if...

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Helpful?
1Thank Kaveish S
Trinidad-Hilton, General Manager at Hilton Trinidad and Conference Centre, responded to this review

Thank you for your review and thank you for the shout out for Arika and Emily. I will definitely pass on your compliments. We would kindly like to apologize for the inconvenience of your experience in our bar and restaurant. Our primary focus is to provide all of our guests with excellent customer service at all times. We hope to...

Halifax, Canada
Reviewed 1 week ago

The location is not good for walking excursions, which are dicey in Port of Spain anyway. But a nice hotel, clean and well run. Expensive drinks. The terrace has a great view out over the city and off to the west. Its floors are numbered from top to bottom hence the locals call it the upside-down hotel.

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Helpful?
Thank U7879YXdanl
Port of Spain, Trinidad and Tobago
Reviewed 2 weeks ago

check in and check out was simple and quick. The room was clean, well equipped and comfortable. I think that they should put a microwave in the room or in a common area on each floor. Service was excellent and I would definitely recommend.

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Helpful?
Thank 186aliciaf
Trinidad-Hilton, General Manager at Hilton Trinidad and Conference Centre, responded to this review

Dear 186aliciaf, Thank you for this fantastic review. It is a pleasure to know our staff have provided excellent service and made your stay a memorable one. We look forward to welcoming you back. Warm regards, Jaap van Dam Director of operations

Port of Spain, Trinidad and Tobago
Reviewed 2 weeks ago

From the moment I walked in the door I was treated like I was special. It was wonderful! The staff who greeted me and checked me in remembered me throughout the week and continued to call out to me, ensuring I was having a great stay. I had more people check in on me than ever before at a stay;...

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Helpful?
Thank pamelacZ3417BU
Trinidad-Hilton, General Manager at Hilton Trinidad and Conference Centre, responded to this review

Dear pamelacZ3417BU, Thank you for this amazing review. I am delighted to read that you had a fantastic time during your stay with us. Thank you for acknowledging the excellent staff service. We look forward to welcoming you back. Warm Regards, Jaap van Dam Director of Operations

Reviewed 2 weeks ago

This hotel has a great view from the balconies. The staff were generally very helpful but could benefit from a hotel manager as they were often struggling to perform their duties to a high standard. ie long waiting times for drinks and food.

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Helpful?
Thank georgelI6607HD
Trinidad-Hilton, General Manager at Hilton Trinidad and Conference Centre, responded to this review

Dear georgelI6607HD, Thank you for your review and feedback. We do have fantastic views overlooking the Savannah and Port of Spain. Our apologies for the lack of service and long waiting time to get drinks and food as this is certainly not the standard. We do hope to get an opportunity welcoming you back to our hotel. Warm regards, Jaap...

Trincity, Trinidad and Tobago
Reviewed 3 weeks ago

Service with excellence,comfort, convenience and warmth. The family had a most memorable stay filled with everything our heart desired.The staff went out of their way to assist and fulfill our requests.The rooms were clean and comfortable.We could not have asked for more.The meals were delicious and reasonable.

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Helpful?
Thank 526starar
Trinidad-Hilton, General Manager at Hilton Trinidad and Conference Centre, responded to this review

Dear 526starar, Thanks for coming to stay to celebrate the special occasion of your loved ones. it is good to hear that the staff was terrific, the food was great and the service outstanding. We are happy to know that we were able to create wonderful memories and look forward to welcoming you back. Warm Regards, Jaap van Dam Director...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The hotel offers 418 guestrooms, a State of the Art Fitness Centre, Executive Club lounge and 10 flexible Meeting rooms. The hotel is strategically located just minutes away from the busy downtown shopping centre, but ideally situated away from the congestion of the city. Enjoy dinning in the cool Caribbean ambiance of the Pool Terrace Garden Restaurant or in the modern contemporary décor of LUCE Sushi Bar & Lounge. The hotel is famous for being one of the few upside-down hotels in the world, is built into the mountainside and set on 25 acres of lush, green landscape. ... more   less 

Additional Information about Hilton Trinidad and Conference Centre

Address: Lady Young Rd. | St. Ann's, Port of Spain, Trinidad
Region: Caribbean > Trinidad and Tobago > Trinidad > Port of Spain
Price Range: $213 - $413 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Trinidad and Conference Centre 4*
Number of rooms: 418
Reservation Options:
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Also Known As:
Hilton Trinidad And Conference Centre Hotel Port Of Spain
Hilton Hotel Trinidad
Port Of Spain Hilton
Hilton Trinidad Hotel
Hilton Port Of Spain
Hilton Trinidad And Conference Centre Port Of Spain
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Trinidad and Conference Centre staff and other travellers.
27 questions
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Questions? Get answers from Hilton Trinidad and Conference Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request an upgraded new room”
 of 5 bubbles IRISHTRINI, 8 Dec 2016 | Read review
“If on business bring a good laptop and cables”
 of 5 bubbles ChiefCynic, 30 Nov 2016 | Read review
“best view is of the pool area”
 of 5 bubbles shondenb, 13 Nov 2016 | Read review
“Ask for a room that would provide a view of the Savanah.”
 of 5 bubbles 230christinem, 9 Nov 2016 | Read review
“Hotel is upside down so if you want a higher floor pick a lower number.”
 of 5 bubbles Ledroc, 8 Nov 2016 | Read review
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