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Palm's Hotel Trinidad

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57 Reviews from our TripAdvisor Community

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Showing 51: English reviews
Arima, Trinidad
Reviewed 10 February 2015

Palms Hotel was really nice but the only thing I did not like was one of the desk attendants who was not nice at all. I have been to this hotel twice because two brides wanted to stay there the night before their weddings so that they could dress there with their bridal party on the wedding day.

2Thank Sandra F
London, United Kingdom
Reviewed 20 January 2015

We have stayed in this hotel for 3 nights in January as we had booked hotel in Tobago and wanted to see Trinidad and Port of Spain before flying to Tobago. We stayed in room 125, very small room in fact we had 3 luggage bags and couldn't walk in the room as there was no space to move. Only...

5Thank NevyLam
Exmore, Virginia
Reviewed 3 January 2015

Can I give this place less than one star? If I could, I would. From bad furniture to unhelpful staff to no in-room phone or hair dryer or hot water, this place should not be on anyone's list. There is no restaurant, although they do offer a bit of breakfast and it is located in a very poor section of...

5Thank Hal K
Brad B, Manager at Palm's Hotel Trinidad, responded to this review

Dear Hal K, We are very sorry to hear of your 'terrible' experience here at the Palm's Hotel Trinidad. We strive to provide a comfortable environment for our guests. As such, I would like to say to you we take these reviews very seriously. Your issues that could be dealt with internally have been rectified (furniture, telephone, hair dryer and...

Reviewed 27 December 2014 via mobile

The hot water wasn't working...when I called front desk she said the room next to mines was fine and she doesn't know why it isnt working. .so I asked well what should I do..I would like to shower..she said shower in the room next door and then go back to my room. ..of course I didnt believe what was suggested...

3Thank Jamal D
Brad B, Manager at Palm's Hotel Trinidad, responded to this review

Dear Jamal D, We here at Palms Hotel Trinidad are very sorry to hear of your discomforting stay. The water issue had been dealt with very soon after your stay. we do apologise for the surprising method the staff member handled the situation with and we assure you it will never happen again. As you rightfully said, it is "unacceptable"....

Alexandria, VA
Reviewed 9 November 2014

There are many things to like about this hotel. It is so close to the airport, you can see it (which is convenient). The rooms are smallish but comfortable and have upscale finishes. The restaurant isn't bad at all and service is good. But the building is only partially finished. Many rooms are not available because they aren't finished, the...

4Thank Smosh
Toronto, Canada
Reviewed 17 September 2014

I spent a week at this hotel for work purpose. This hotel has no entertainment and it is no five star hotel for vacation. Prefect for short stay in Trinidad. Simple breakfast is provided every morning. The staffs are friendly and helpful.

2Thank Agent089
Trinidad and Tobago
Reviewed 4 August 2014

My fiance and I made a first time reservation a month in advance of our arrival via this hotel's website. We received an email saying that our reservation was made "tentatively" with no further explanations. The day before our arrival I contacted the hotel and reconfirmed our reservation. I was assured everything was ready. The day of our arrival one...

2Thank Bagogal24
Brad B, Guest Relations Manager at Palm's Hotel Trinidad, responded to this review

Hello Bagogal24, Thank you for taking the time to review our hotel. I would like to sincerely apologize for your expectations not being met. I am very disappointed your arrival experience led to an unsatisfied stay. Currently we are in the process of upgrading our facilities from our new website www.palmstt.com, to our physical spaces which will soon be refreshed...

Buckingham, United Kingdom
Reviewed 29 November 2013

The hotel needs a bit of looking after... the room we stayed in the toilet seat was broken the linen on bed was not very clean and the break fast! well all one can say is what breakfast! but the fact its close to the airport and to my relatives it did the job. but I would not stay for...

2Thank cynthia793
Central Florida, Florida
Reviewed 7 November 2013 via mobile

I came to TT for a 3 week business trip in October to November. This place is no better and no worse than a myriad of other small jotels and hostels scattered around the area. After 2 nights here at $125/ night in these primative accomodations, I moved directly across the street to Deans Hotel. It is a weekly hotel...

5Thank FlyboyWV
Oakville, Ontario, Canada
Reviewed 12 September 2013

I was in Trinidad for 2 nights for a wedding before departing Tobago following the wedding. Room was nice and clean, staff were nice, local and quite area, secured. Close to Airport and Local Shopping. Overall was pleased, and will return, great price for the rooms. And cozy

3Thank Alana A

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  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
New hotel located 5 minutes from Piarco International Airport. ... more   less 

Additional Information about Palm's Hotel Trinidad

Address: Eastern Main Road, Trincity # 35A | Arouca, Port of Spain, Trinidad
Region: Caribbean > Trinidad and Tobago > Trinidad > Port of Spain
Price Range: $126 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Palm's Hotel Trinidad 3*
Number of rooms: 22
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Also Known As:
Trinidad Palms Hotel
Palm's Hotel Trinidad Port Of Spain
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Questions & Answers

Here's what travellers have asked, with answers from Palm's Hotel Trinidad staff and other travellers.
6 questions
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Boston, Massachusetts
2 months ago
over a year ago

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Questions? Get answers from Palm's Hotel Trinidad staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“make a reservation”
 of 5 bubbles 387indy, 27 Jan 2016 | Read review
“Try to get a room with a refrigerator if you want cold drinks.”
 of 5 bubbles jauchzet, 27 Jun 2015 | Read review
“The largest room holds four persons and is great for a bridal party.”
 of 5 bubbles 506sandraf, 10 Feb 2015 | Read review
“Don't go at all.”
 of 5 bubbles HalK579, 3 Jan 2015 | Read review
“There, is no pool or fitness centre, which is ok. But they had a nice little bar, and store and ice machine. All the room were quite. Take a Superior Room, little more room for a couple”
 of 5 bubbles 211alanaa, 11 Sep 2013 | Read review
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