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Alexandra Resort

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1,523 Reviews from our TripAdvisor Community

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Showing 1,485: English reviews
Dunkirk, Maryland
Reviewed 16 May 2015

The Alexandra is a clean, well maintained timeshare based hotel with kitchenettes located on the beautiful Grace Bay Beach a 15 minute drive from the Provinciales Airport. Although they label themselves as a resort, I would consider this a hotel rather than a resort as it lacks the extra activities and facilities to constitute a true resort. That fact that...

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Helpful?
Thank AndrewTracey
Resort_Team, Manager at Alexandra Resort, responded to this review

Thank you for your positive review. For the benefit of other readers, we do wish to clarify a few points. The resort has four buildings, three of which are for resort guests, and the fourth one is for timeshare owners. Every building has a variety of suites, including studios, one and two bedroom suites. The one and two bedroom suites...

Austin, Texas
Reviewed 11 May 2015

Great location on Grace Bay. Easy walking distance to other resorts and restaurants. Very affordable for the area; you will see other resorts that are much nicer and also those that are much less nice so this is really middle of the road. Food and drinks are very good; the Mango Reef is a great restaurant with a wide selection...

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Helpful?
Thank Sarah N
Resort_Team, Manager at Alexandra Resort, responded to this review

Thank you for your positive review. We are pleased that you enjoyed the resort and we hope you will stay with us again.

Bethlehem, New York
Reviewed 8 May 2015

This really should be 2.5 out of 5 but I'll give it a 3 because I don't think the entire place should be deemed "poor." Just returned from a 5 night stay in a one bedroom island view suite. Arrived around noon and expected I would need to wait a little while to check in. There were a lot of...

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Helpful?
6Thank katie0225
Resort_Team, Manager at Alexandra Resort, responded to this review

We very much appreciate the time you took to share both positive and negative feedback regarding your stay. While we are pleased that some aspects of your trip were enjoyable, we sincerely regret the service issues that you encountered. Please know that your feedback will be immediately addressed with our team.

Amsterdam, The Netherlands
Reviewed 8 May 2015 via mobile

We got a a beautiful room with a upgrade from a studio to a room with separate bedroom, kitchen with dishwasher and a washing machine and dryer, very handy. And a huge balcony where we had our breakfast. Wifi internet access is good. Grounds are well kept, very clean, nice swimming pool area with a lush garden around it. I...

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Helpful?
2Thank Linda69
Resort_Team, Manager at Alexandra Resort, responded to this review

Thank you for your positive review. We are so pleased that you enjoyed your stay. On your next visit, please take advantage of our free grocery shopping shuttle to Market.

Reviewed 8 May 2015

Nice enough property. The beach, pool, and Mango Reef restaurant make the Alexander worth staying at. My biggest complaint is how expensive this property has become and the arduous process it is to check-in. They basically need to work on their customer service skills.

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Helpful?
Thank Bryan W
Resort_Team, Manager at Alexandra Resort, responded to this review

We appreciate receiving your positive review. Please accept our apologies for the slow check-in experience that you encountered. We hope you will stay with us again.

Toronto, Canada
Reviewed 6 May 2015

Like many other reviewers have mentioned, this is a great value for Provo. The hotel is clean and well maintained (not as posh as some others but neither is the price) We were very happy to be upgraded when we arrived, thank you. The reception staff were always available and courteous. The manager was very helpful with requests and it...

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Helpful?
3Thank SwampyPete
Resort_Team, Manager at Alexandra Resort, responded to this review

We are pleased that your first trip to TCI spoiled you for the rest of the Caribbean and we hope it means you will stay with us again!

Massachusetts
Reviewed 5 May 2015

Our room on the 3rd floor was perfect. Clean, good size, stocked, gorgeous view and the a/c worked great! What I didn't like was the staff on their cell phones everywhere I looked, at the hostess desk in the restaurant, the bartenders, the waitstaff and the guy who hands out the towels. When we asked him for an umbrella he...

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Helpful?
4Thank ThomasMaggie
Resort_Team, Manager at Alexandra Resort, responded to this review

Thank you for taking time to post feedback regarding your stay at the Alexandra Resort. While we are pleased that you enjoyed your suite, we regret to read that our team did not provide excellent service. Your feedback will be immediately addressed with team members, as we are committed to providing exceptional customer service to every guest. We would welcome...

Grafton, Massachusetts
Reviewed 2 May 2015

We just came back from a week long stay at the Alexandra and were in a one bedroom island view suite. It was a large room with a spacious balcony and a lovely view of the pool and ocean. It had everything we wanted- wifi, 2 tvs with good reception, nice kitchen area, washer/dryer, 2 bathrooms, ceiling fans, and comfortable...

Review collected in partnership with this hotel
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1Thank Michele D
Resort_Team, Manager at Alexandra Resort, responded to this review

Thank you for your positive review. We are delighted to learn that you would stay with us again. On your next visit, please take advantage of our free shopping shuttle to Market at our sister resort, Blue Haven. You can also enjoy the convenience of ordering snack items and grocery items on line using our pre-arrival grocery shopping service. We...

Greensboro, North Carolina
Reviewed 1 May 2015

Just spent 7 amazing days at The Alexandra. Check in would have been great if they had had us on higher floor as we had requested a week before our arrival, but they did get it worked out. We were celebrating 30 yr anniversary and although travel agent advised them of same, no mention was ever made. Our oceanfront suite...

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Helpful?
3Thank denise h
Resort_Team, Manager at Alexandra Resort, responded to this review

We are pleased that you had a great week during your stay with us. We sincerely apologize that your anniversary celebration was not acknowledged. Please allow us the opportunity to make that up to you on a future visit. We do not currently operate the on-site restaurant, but will do so starting in the fall. At that time, food and...

NY
Reviewed 29 April 2015

Due to a weather, our family of 4 (with little children) have arrived a day and a half later becuase our original flight was cancelled by United. Another disappointing story but I' wont' go there now. Upon arriving at TCI airpot, we were very exhausted but very excited. Our cap driver made a few stops for other guests who are...

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15Thank designbluesky
Resort_Team, Manager at Alexandra Resort, responded to this review

Thank you for taking to post comments regarding your recent stay at the Alexandra Resort. We regret that your flight delay caused you to be disappointed with the resort. Our team did their best to accommodate your requests, and it is unfortunate you did not find their efforts to be acceptable.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms
Official Description (provided by the hotel)
Located directly on Grace Bay Beach, one of the most beautiful beaches in the world, The Alexandra offers the dream vacation of a lifetime; spacious accommodations, warm friendly service, and amazing oceanfront dining. Guest can also take our complimentary dining shuttle to our two on-island sister resorts to enjoy their restaurants facilities. The Alexandra provides a delightful Caribbean atmosphere, fantastic ocean views, powder white sand, and activities and amenities including complimentary non motorized water sports, tennis courts, free use of pedal bikes, and so much more! ... more   less 

Additional Information about Alexandra Resort

Address: Princess Drive | Grace Bay, TKCA 1ZZ, Providenciales
Region: Caribbean > Turks and Caicos > Providenciales
Price Range: $484 - $1,228 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Alexandra Resort 4*
Number of rooms: 90
Reservation Options:
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Also Known As:
Alexandra Resort Providenciales
Alexandra Hotel Providenciales
Alexandra Resort Turks Caicos
Alexandra Turks Caicos
Alexandra Resort Turks And Caicos/Providenciales
Hotel Style:
#8 Top resorts Hotel in Providenciales
#12 Spa Hotel in Providenciales
#14 On the Beach Hotel in Providenciales
#14 Luxury Hotel in Providenciales
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Questions & Answers

Here's what travellers have asked, with answers from Alexandra Resort staff and other travellers.
144 questions
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Questions? Get answers from Alexandra Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you aren't ocean front higher floors give a better view”
 of 5 bubbles 1bartender, 22 Feb 2017 | Read review
“Views are beautiful from rooms facing the sea”
 of 5 bubbles PJSScott, 20 Feb 2017 | Read review
“gardenview was quieter, still had a lovely view with a partial ocean view.”
 of 5 bubbles lagroene, 16 Feb 2017 | Read review
“I would upgrade to the One Bedroom Studio.”
 of 5 bubbles mabo2017, 16 Feb 2017 | Read review
“I had a garden view room, it was great.”
 of 5 bubbles Tiasia17, 15 Feb 2017 | Read review
5 of 5