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The Palms, Turks and Caicos

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275 Reviews from our TripAdvisor Community

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Showing 259: English reviews
okahoma city
Reviewed 5 days ago NEWvia mobile

We love this hotel. Staff is helpful and friendly. The food was delicious. The breakfast each day is a special addition in The Gardens. The rooms are very nice. However the bed was old and needs to be replaced. I just had a back procedure and needed a good bed. I had sent an inquiry and they had housekeeping respond....

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Helpful?
2Thank educatorokc
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear educatorokc, Thank you for your review and it makes us happy to hear that you love The Palms. We appreciate your feedback on our helpful and friendly staff and delicious food. I am terribly sorry that the bed was very uncomfortable and did not meet your high standards. We constantly strive to improve our services , the comments received...

Pittsburgh, Pennsylvania
Reviewed 5 days ago NEW

Spent a week at the Palms for the holiday and a family event. From the minute you get the property you're at ease. The staff is extremely courteous and even check in feels like a little holiday with fresh island drinks while you wait for your room (during this time they whisk your bags to your room and make sure...

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Helpful?
2Thank DTBpgh
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear DTBpgh, Thank you so much for your kind review of The Palms, especially about our staff! Thank you also for your compliments on the arrival process, accommodation, facilities, grounds and overall service. We are so proud of our location on Grace Bay Beach and our resort is a great place for families to spend quality time with one another!...

Raleigh, NC
Reviewed 6 days ago NEW

My wife and I have been coming to Provo and The Palms since 2010. This year was our sixth trip to The Palms. Over the years, we have found a favorite suite that we try to stay in each year (suite 3208). It is on the second floor of building 3 and has wonderful pool and ocean views. We love...

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Helpful?
3Thank TurksHeadGuy
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear TurksHeadGuy, We appreciate you taking the time to post such an amazing review! After your 6th visit you can definitely call The Palms "your home away from home". It makes us happy to hear that you and your wife had a great vacation and that the arrangements for your 31st wedding anniversary exceeded your expectations! Our dedicated team members...

Fort Worth, Texas
Reviewed 6 days ago NEW

This was my husband's and my first trip to Turks and Caicos and everyone at The Palms made sure it would not be our last! We were welcomed as soon as we stepped out of our ride from the airport and were made to feel like the only guests at the resort. Everything from the food, to the room to...

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Helpful?
1Thank BoilerUp89
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear BoilerUp89, Thank you for your review and we are so happy you chose The Palms for your first trip to Turks and Caicos. It warms our heart that you found every part of our property to be beautiful and it sounds like you enjoyed everything our property has to offer. Our breakfast buffet gives a great start to the...

High Point, North Carolina
Reviewed 6 days ago NEW

Had a fabulous time with my 2 adult children. Hotel, food, and service, 5 star plus. Also enjoyed a day of sailing and snorkeling, and an evening of fun at Danny Boueys. This is definitely one of the most beautiful places in the Caribbean, also fairly easy to get to.

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Helpful?
1Thank mgmatravel
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear mgmatravel, Thank you so much for your 5 star plus review of your vacation at The Palms and we are glad to hear that your family enjoyed your recent stay with us. We appreciate your compliments of our facilities and we look forward to welcoming you back for a future visit.

Alexandria, Virginia
Reviewed 1 week ago via mobile

We just had a dream wedding on the beach. The resort, staff, and management were amazing. They did a wonderful job anticipating any issues. As a result we literally just had to show up for a spectacular wedding and dinner on the beach. Would highly recommend

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Helpful?
2Thank y2uttb
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear y2uttb, Thank you for your review and we are so happy you chose The Palms to get married. Congratulations!! We are thrilled that it was a dream wedding for both of you! We will be sure to send your kind remarks to the team and we hope you will be back next year to celebrate your 1st anniversary with...

Reviewed 1 week ago via mobile

If you are lucky enough to visit Turqs & Caicos and stay at The Palms, then you too can say you have experienced THE BEST! My husband & I have been to Turqs & Caicos 6 times and besides the Views, the Turquoise water, the Incredible Weather, the Spa, the Pool, we always return to THE PALMS because of the...

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Helpful?
1Thank Jillilicious
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear Jillilicious, Thank you for your awesome review. We are happy to hear that you had an AMAZINGGGGGG time at The Palms. Thank you for mentioning the fact that the staff is incredible and created magical moments during your stay! The Palms team can't wait to see you again next year - for the 7th time!

Reviewed 1 week ago

Grace bay is a hidden paradise in the heart of Providenciales. The Service in the Spa is amazing! The hotel has a great chef so prepare to be amused everyday! Be sure to take proper clothes for dressing code at dinner time (formal).

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1Thank Carlacnncoelho
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear Carlacnncoelho, Thank you for your review and we are thrilled that your 25h anniversary was just perfect. We're looking forward to your next visit!

New York City, New York
Reviewed 2 weeks ago

The Palms was one of the best hotels I have stayed at. The property was absolutely stunning and the staff was amazing. Everything about it was unforgettable, and the rooms were beautiful. Out of all the hotels in the islands, The Palms is one of my favorites. I will definitely be coming back soon.

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Helpful?
1Thank charlotte3125
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear charlotte3125, Thank you for your 5-star review. It makes us happy that The Palms was one of the best hotels you have stayed. We appreciate your compliments of our rooms, facilities and staff and we look forward to welcoming you back for a future visit.

New York City, New York
Reviewed 2 weeks ago

Grace Bay was voted #2 in the Best Beaches of the World. Good enough for me. But where to stay? In previous years, we stayed at Club Med: Fun, but too campy and rustic for me now. We chose The Palms from the reviews, the website and the location. We were not disappointed. Our room, a junior suite, was spacious,...

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Helpful?
1Thank CamilleNewYorkCity
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear CamilleNewYorkCity, Thank you for your fantastic review. Whether you select a suite with infinite Caribbean ocean views or mature meticulously landscaped gardens, you will discover a level of style and comfort that sets the standard for luxury resorts in Turks and Caicos. I agree, Grace Bay beach is beautiful; flawless white sand and sparkling turquoise water – ranked as...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free Breakfast
  • Spa
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located just steps away from the flawless white sands and sparkling sapphire waters of Grace Bay - one of the most beautiful beaches in the world - The Regent Palms Turks and Caicos is ranked among the Caribbean's finest hotels, and the top hotel in the Turks and Caicos. Boundless ocean views at our Grace Bay resort from stylishly-appointed rooms and suites ensure peace and tranquility while world-class amenities; including a 25,000 square foot spa and state-of- the-art infinity pool, promise rest and relaxation. A well-equipped Fitness Centre, together with water sports and tennis cater for more active guests and a dedicated children's' club provides fun and excitement for our younger guests. A level of style and comfort that sets new standards Unforgettable luxury at the heart of one of the Caribbean's most glorious beaches comes as standard at the The Regent Palms Grand Resort and Spa. Whether you opt for a guest room with infinite views of the ocean or landscaped garden or prefer to spread out in one of our spacious penthouses, you will discover a level of style and comfort that sets new standards for the Turks and Caicos. All guest rooms feature hand-tufted king-size bedding, high-speed Internet access and cable television while a number of luxurious suites also boast a washer/dryer and a full kitchen complete with Viking appliances. ... more   less 

Additional Information about The Palms, Turks and Caicos

Address: Grace Bay Beach | Princess Drive, TKCA 1ZZ, Providenciales (Formerly The Regent Palms)
Region: Caribbean > Turks and Caicos > Providenciales
Price Range: $763 - $2,716 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Palms, Turks and Caicos 5*
Number of rooms: 72
Reservation Options:
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Also Known As:
The Regent Palms Hotel Providenciales
Regent Hotel Providenciales
Regent Providenciales
Providenciales Regent
Turks Caicos Palms
The Palms, Turks And Caicos Providenciales
Hotel Style:
#10 Spa Hotel in Providenciales
#12 On the Beach Hotel in Providenciales
#12 Luxury Hotel in Providenciales
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Questions & Answers

Here's what travellers have asked, with answers from The Palms, Turks and Caicos staff and other travellers.
52 questions
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Questions? Get answers from The Palms, Turks and Caicos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Buildings 1 & 5 are ocean front; Building 3 has great ocean views; 1 BR Suite our favorite”
  • Watch the stress wash away
  • Heavenly
  • Ocean view from our suite
  • Sunrise
  • Love it
  • Beach bar, adults deck, outdoor restaurant and infinity pool
  • How can you not love this?
  • The Plunge swim-up bar and restaurant
 of 5 bubbles TurksHeadGuy, 1 Dec 2016 | Read review
“Rooms facing the pool actually have beautiful view of the ocean.”
 of 5 bubbles mgmatravel, 1 Dec 2016 | Read review
“Take the room facing towards the ocean”
 of 5 bubbles charlotte3125, 23 Nov 2016 | Read review
“A high floor is best.”
 of 5 bubbles CamilleNewYorkCity, 20 Nov 2016 | Read review
“Building 1 where I stayed is very quiet and has ocean view rooms.”
 of 5 bubbles stewartl256, 1 Nov 2016 | Read review
5 of 5
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