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Hotel on the Cay

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463 Reviews from our TripAdvisor Community

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Showing 449: English reviews
Level Contributor
9 reviews
7 hotel reviews
Reviewed yesterday NEW via mobile

Secluded & quiet. On a island, free boat ride across. Conveniently close to Christiansted town where some the best restaurants on island is located. Apart from the restaurants there's bars and a new casino located in walking distance on the boardwalk.

Helpful?
Thank Antonio E
Sterling Heights, Michigan
Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 week ago via mobile

We stayed here the first week of Nov. for an interview my daughter had. This place is a hard one to rate because I thought the room was like a two star comfort inn but had a very nice view and also a nice little kitchen area to the side. It had a microwave, refrigerator, and toaster oven with cabinets... More 

Helpful?
1 Thank Juliasmith918
Long Island, New York
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 weeks ago

If you looking for peace and quite then this is the place for you. We stayed in rooms 213 and 214 a little outdated but good rooms nice view. Clean and neat. Even though this was the down season staffing was great l. My only complaint was it was too quiet. It would been nice to hear some island music... More 

Helpful?
Thank Gaby H
Kingsport, Tennessee
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 3 weeks ago

Hotel on the Cay is an older hotel. The room we stayed in on 3rd floor needs a number of updates. But with that being said, it was clean and the A/C worked well. It had everything we needed. Having to take a ferry from the Christiansted boardwalk to the hotel and back every time you went out was a... More 

Helpful?
2 Thank Rasnick
HotelOnTheCay, Guest Relations Manager at Hotel on the Cay, responded to this review

Hello Rasnick, Thank you for your review! I'm glad to hear you enjoyed your stay with us. We hope that we have the opportunity to see you again soon! More 

Saint Petersburg
Level Contributor
44 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 4 weeks ago

Don't expect a luxury experience. Expect peace, quiet and tranquility with a great little Caribbean beach with a to-die-for nighttime view of Christiansted and the harbor. Rooms are basic, and a bit dated, but the housekeeping staff go well out of their way to keep things on the up and up. Staff are happy and accommodating and the price is... More 

Helpful?
2 Thank kevin9999
HotelOnTheCay, Guest Relations Manager at Hotel on the Cay, responded to this review

Dear kevin9999, Thank you for your wonderful review! It was a pleasure to serve you during your stay with us on St. Croix and are grateful for your feedback. We are so glad to hear that you enjoyed our gorgeous property, our excellent staff and amazing views from your guest room. We are sorry that you were inconvenienced by the... More 

Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 October 2016 via mobile

This is a beautiful site, access to the only beach in Christiansted, free boat taxi, Tiki bar, inexpensive rentals and a breezey fresh water pool deck. Did I mention natural flora and fauna. Hotel on the Cay is a value-based stay use it wisely. Ticks and tweaks can make you're vacation judgemental. "Un-lax, it's island Time".

Helpful?
2 Thank ogcheff
HotelOnTheCay, Guest Relations Manager at Hotel on the Cay, responded to this review

Dear ogcheff, We are so glad that you decided to spend your Caribbean vacation with us at our beautiful hotel on St. Croix. We could not be happier to hear that we earned your trust in us, thanks to our excellent staff service, the gorgeous, sweeping water views and our perfect location in Christiansted. We hope that we have the... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 October 2016

I didn't like the fact that i was paying a extra fee after i got there. THEY IS THE ONLY ONE THAT DOES THAT CHAP. Not worth the money at all. Over prices drinks.The worst part is you can't a refund after you get there. It's just a shame. Hotel is a dump

Helpful?
1 Thank Robert D
HotelOnTheCay, Guest Relations Manager at Hotel on the Cay, responded to this review

Dear Robert D, We appreciate the time you have taken to write your review about your recent stay at Hotel on the Cay. We would like to extend our sincere apologies for the inconveniences you had during your stay. However you were advised at time of making your reservation that a energy fee applies to your reservation prior to placing... More 

Dushore, Pennsylvania
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 October 2016

Nice place to get away from everything very quite and relaxing absolutely love this place and the people charlee and George do a great job there are thing that could be add to this place it's a diamond in the ruff but I love it to just relax

Helpful?
1 Thank Kimberlee L
HotelOnTheCay, Guest Relations Manager at Hotel on the Cay, responded to this review

Dear Kimberlee L, I am so pleased to know that you had such an enjoyable stay with us here at Hotel on the Cay. We love hearing that our valued staff provided personalized attention making your trip a memorable experience. I greatly appreciate you taking the time to post your comments and we look forward to welcoming you back soon! More 

Level Contributor
6 reviews
Reviewed 14 October 2016 via mobile

This is a tough one to gage. The service here was great, the staff was always welcoming and always willing to help, problem is there were a lot if times we needed help. We came for a week checking in on Saturday, Tuesday morning we woke up to water on the tile floors (it was coming out of the wall... More 

Helpful?
Thank Summer K
HotelOnTheCay, Guest Relations Manager at Hotel on the Cay, responded to this review

Dear Summer K, We would like to thank you for taking the time to write a review about your recent stay at Hotel on the Cay. Our guest’s comments give us important feedback on our performance and provide us with great ideas on how to improve our service. We hope that we have the opportunity to see you again. More 

Cincinnati, Ohio
Level Contributor
70 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 12 October 2016

My wife and I had the pleasure of spending two nights at this wonderful facility. Waking up in the morning and looking out your window almost feels dreamlike as the view is breathtaking. As mentioned below their private beach is immaculate and the on island bartender mixes up some of the tastiest rum concoctions imaginable. Arial, Cristi and Pierre at... More 

Helpful?
Thank DannyV76
HotelOnTheCay, Guest Relations Manager at Hotel on the Cay, responded to this review

Dear DannyV76, We would like to thank you for taking the time to share your latest experience at Hotel on the Cay. It is a true pleasure to know that your overall experience with us was enjoyable. I agree that our property offers a great location and the best views. We look forward to welcoming you back again soon! More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Bar/Lounge
  • Restaurant
GreenLeadersBronze level
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Step into an atmosphere of casual elegance during your visit to our inviting private island retreat. If your idea of a Caribbean vacation includes unforgettable sunsets, white sand beaches and the simple phrase “no problem,” this is the place for you! Hotel on the Cay offers you the best vacation value in the Caribbean. Located on a private cay in the Caribbean Sea, our 53 room resort provides for an unforgettable vacation experience that is ideal for couples, families and adventure seekers.Here guests can dine at our on-site restaurant, unwind with a refreshing swim in the pool, enjoy water sports at our activity center and explore the historical sights, eateries, shops and entertainment located on the boardwalk just minutes away by private complimentary boat. A quaint, pristine beach overlooks Christiansted Harbor’s beautiful boats, which makes for perfect photos at sunset. As the only beach in downtown Christiansted, you will enjoy swimming and snorkeling the amazing undersea world surrounding the cay.Hotel on the Cay will provide bountiful sunshine, bright turquoise seas teeming with life, refreshing trade winds and a place to lay your head at the end of each memorable day. ... more   less 

Additional Information about Hotel on the Cay

Address: Protestant Cay, Christiansted 00822, St. Croix
Region: Caribbean > U.S. Virgin Islands > St. Croix > Christiansted
Price Range: $196 - $492 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel on the Cay 3*
Number of rooms: 53
Reservation Options:
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Also Known As:
On The Cay Christiansted
On The Cay Hotel
Hotel Style:
#1 Green Hotel in Christiansted
#3 On the Beach Hotel in Christiansted
#4 Romantic Hotel in Christiansted
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Questions & Answers

Here's what travellers have asked, with answers from Hotel on the Cay staff and other travellers.
58 questions
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Questions? Get answers from Hotel on the Cay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be prepared for lots of stairs and no night life!!!!!”
 of 5 bubbles 158gabyh, 8 Nov 2016 | Read review
“overlooking the harbor is a must!”
 of 5 bubbles kevin9999, 1 Nov 2016 | Read review
“To many ants and stairs”
 of 5 bubbles robertdU6677BA, 19 Oct 2016 | Read review
“Great place”
 of 5 bubbles Kim0829, 19 Oct 2016 | Read review
“Harbor/ city view was spectacular”
 of 5 bubbles PM58, 20 Sep 2016 | Read review
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